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Courtyard by Marriott Charlotte Lake Norman

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte Lake Norman

Terrace/patio
Exterior
Lobby
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
16700 Northcross Dr, Huntersville, NC, 28078
  • Birkdale Village
    9 min walk
  • Lake Norman
    3 min drive
  • Discovery Place Kids
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Balcony

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Huntersville

With a stay at Courtyard by Marriott Charlotte Lake Norman in Huntersville, you'll be in the business district, within a 15-minute walk of Birkdale Village and Birkdale Golf Club. .This hotel is 3.7 mi (5.9 km) from Discovery Place Kids and 4 mi (6.5 km) from Lake Norman Visitors Center.

What's nearby

  • Birkdale Village - 9 min walk - 0.8 km
  • Lake Norman - 3 min drive - 3.1 km
  • Lake Norman Visitors Center - 5 min drive - 6.6 km
  • Davidson College - 9 min drive - 9.8 km
  • Northlake Mall - 9 min drive - 11.9 km

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Zaxbys Chicken Fingers & Buffalo Wings - ‬17 min walk

About this property

Courtyard by Marriott Charlotte Lake Norman

Suburban hotel with a fitness center and a 24-hour front desk
Courtyard by Marriott Charlotte Lake Norman offers 90 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 90 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 13.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from February 6 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 13.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte Lake Norman
Courtyard Lake Norman
Courtyard Marriott Charlotte Lake Norman Hotel
Courtyard Marriott Charlotte Lake Norman Hotel Huntersville
Courtyard Marriott Charlotte Lake Norman Huntersville
Courtyard Marriott Lake Norman
Courtyard Marriott Charlotte Lake Norman
Courtyard by Marriott Charlotte Lake Norman Hotel
Courtyard by Marriott Charlotte Lake Norman Huntersville
Courtyard by Marriott Charlotte Lake Norman Hotel Huntersville

Courtyard by Marriott Charlotte Lake Norman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 195 out of 431 reviews" "
Rating 8 - Good. 106 out of 431 reviews" "
Rating 6 - Okay. 75 out of 431 reviews" "
Rating 4 - Poor. 30 out of 431 reviews" "
Rating 2 - Terrible. 25 out of 431 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 2 nights in Aug 2024

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great one night stay…
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness
Not up to Marriott’s standards
They stay was ok we booked this hotel because of the pool after we check in we’re told the pool was out of order and wouldn’t be in working order until September. Worker said the owner didn’t want to buy the part for the pool just yet. The chair in the room had crumbled up granola bars all in it. We needed plug ins for two bi-pap machines and the plug ins was so worn out they would barely hold the plugs for the machines. Staff was very nice just the place wasn’t up to marriotts standards.
Stayed 3 nights in Jul 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Stayed 1 night in Jul 2024

4/10 Poor

Brandon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel staff was friendly, bed was uncomfortable and we were super disappointed that we specifically chose a hotel with a pool for our children only to check in and find out after seeing a sign on the door that the pool was out of order. We even mentioned to the clerk while checking in that we brought our kids to relax and swim and she didn't say a word about the pool being closed.
Stayed 1 night in Jul 2024

8/10 Good

Carletta

Liked: Cleanliness, staff & service
Staff was extremely polite and courteous. When I had a problem with my room it was handled immediately. Very nice, clean and quiet hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service
The mattresses are very soft, not comfortable to sleep
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not great
Hotel is clean and staff is friendly. However, the air conditioner could not keep our room cool and the pool is out of service.
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia, Kenilworth

Liked: Cleanliness
Very friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool , icemaker , room refrigerator out of order Balcony filthy , wasp nests , spiders...unusable Shower leaked all over floor Manager dismissive not apologetic...no offer of discount Balcony cleaned ...all other complaints...ignored
Stayed 3 nights in Jun 2024

4/10 Poor

Tamara

Disliked: Amenities, property conditions & facilities
I was in town for an outdoor tournament and was looking forward to relaxing in the pool after the long hot days outside but when I arrived at the hotel I discovered that the pool was out of service. There wasn’t any indication of this when I booked the hotel otherwise I wouldn’t have stayed there. The ice machine was also broken on my floor and I had to go to another floor to get ice. Never again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kellyann, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and most of the staff was very friendly. I would definitely stay here again.
Stayed 4 nights in May 2024

2/10 Terrible

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was on repair, restaurant was not serving. Placed was in rebuild mode.
Stayed 1 night in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

M. Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness
Pool was broken and apparently has been for some time. That was disappointing.
Stayed 2 nights in May 2024

8/10 Good

Allison

Stayed 2 nights in May 2024

6/10 Okay

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed 6 nights and housekeeping only cleaned room once after we were told they clean rooms every other day. We asked them to clean the room twice and they never came. Rooms have old fashion coffee makers no microwaves and they charge you money per day for the bistro in the hotel. After complaining they informed that it will be reimbursed if not used. Staff not the friendliest. We won’t be returning to this hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Stayed 1 night in May 2024