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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Reception
Premium bedding, down duvets, in-room safe, desk
Terrace/patio
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • SouthPark Mall
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Charlotte

A stay at DoubleTree by Hilton South Charlotte Tyvola places you in the heart of Charlotte, within a 10-minute drive of Billy Graham Library and SouthPark Mall. .This hotel is 5.8 mi (9.3 km) from Bank of America Stadium and 5.8 mi (9.3 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 6 min drive
  • SouthPark Mall - 7 min drive
  • Bank of America Stadium - 8 min drive
  • Spectrum Center - 9 min drive
  • Carowinds Theme Park - 12 min drive

Getting around

  • Charlotte Station - 14 min drive
  • Tyvola Station - 16 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Carolina Country Barbeque - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Club Onyx - ‬2 min drive

About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 4 miles.
Enjoy a satisfying meal at Lobby Restaurant & Bar serving guests of DoubleTree by Hilton South Charlotte Tyvola. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lobby Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 4 miles

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: USD 6-20 for adults and USD 6-20 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 157
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 for adults, and USD 6 to 20 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 229 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 122 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ianthia G

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Th air conditioning WAS NOT WORKING CORRECTLY. I had to call maintenance twice and the AC still not work. I have pictures with the temperature in the room 77 degrees. How can someone rest well in a room this hot. Terrible experience!
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t give us the cookies or water. Walkie talkies were super loud and the front desk person were dressed unprofessional and I could see her entire back / backside tattoo when she bent over
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

lekedra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Taniah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very friendly staff from the front desk to the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Too much playing
I landed at Charlotte’s Airport 8:22 am. The hotel driver had an attitude and didn’t want to even take me to the hotel. Upon arriving at the hotel I had to wait from 8:45 until 2:00 pm in order not to pay the $50.00 early check in fees! The breakfast buffet was 21.00. I was told that my breakfast would not start until Saturday morning. I ironed my dress and stains from the ironing got on my dress. I had to hand wash and use the blow dryer to dry my dress because they didn’t have a laundry room smh! The positive side was that the managers attempted to fix some items and they have the best cookies
Stayed 2 nights in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
It was one step above a dive. Toilet didn’t work and no shower soap. Had to prop the sliding door to stay closed. I only stayed one night, not the two I had planned and I still had to pay for the second night. Very unfriendly compared with other properties.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alberto

Stayed 1 night in Sep 2024

2/10 Terrible

Dalice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really disappointed in my experience at the DoubleTree by Hilton South Charlotte Tyvola. After days of being displaced due to the tragic events in taken place in my home, Asheville, I was extremely relieved to have booked a room here. As we begin to settle in, I noticed ants crawling throughout the room: on the bed, walls, dressers, ground ect. The ants continued to show up all over, so in attempt to request a room change i spoke to Kim/Kimmie at the front desk who was the manager for the night. I was aware the hotel was at full capacity due to many others being in similar situations and the only presented solution was to offer bug spray and have someone “check on it”. Due to my limited options and tiresome few days, I attempted to deal with the ants but they were never ending. I asked Kim/Kimmie if I could just have a refund, she responded with im welcome to check out but I will be unable to receive a refund because there was no housekeeping to clean the room for turn over and I was there for half a day ( after clarifying half a day was 4 hours, it was determined we were there for less than half a day). We also provided videos. The room was barely touched, so my interpretation was the ONLY reason I could not get a refund is because they couldn’t make money off that ONE room for ONE night. Every other employee there was really supportive and emphatic which I appreciate. I left without a refund and drove 3 hours to garner to have a place to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Taniah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel & friendly staff
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff do not have respect for each other. One of them seemed new and nobody took time to help him when he needed. Also booked a king bed room and they gave us a queen instead. No accommodations was given.
Stayed 1 night in Sep 2024

6/10 Okay

Jayson

Travelled with partner
The rooms are spacious and clean. I did not like that the shuttle service ends at 11 pm. The bathroom face basin was not cleaned with hair strands in it, the bathtub was not properly cleaned and the bathroom door would not close . We had to kill a spider on one of the beds. The rug inside the elevator was really dirty late night and also at 9am. The property I feel was really nice years ago but in its present state is declining . Property needs to be refreshed. I’ve visited much nicer properties in the same $150-$200 range.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

KAVINYA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the desk was amazing. This hotel.os convenient to great food spots, nail salons, & malls.
Stayed 1 night in Sep 2024

8/10 Good

Sidnee

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Disliked: Cleanliness
Staff was smoking pot outside, room smelled of smoke
Stayed 1 night in Sep 2024

10/10 Excellent

tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly… and welcoming ..
Stayed 2 nights in Sep 2024

2/10 Terrible

Mary

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Very friendly staff. Rooms are nice and clean. Will definitely book it again.
Stayed 1 night in Sep 2024

10/10 Excellent

Delana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great from check-in to check-out. Staff was friendly and helpful and had me checked-in and checked-out quickly! The room was spacious, quiet and clean. And the restaurant offers great breakfast and lunch options while the bar/lounge offers great drink and dinner options at night. Try one of their drink specials; the smoked old fashioned is one of their specialities! Super convenient location -- right off I-77 with a lot of shopping and food nearby.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for the hotel shuttle and breakfast. Upon arrival at the Charlotte airport we contacted the hotel to arrange for the shuttle. We were told where to go to meet the shuttle. After waiting for half an hour we call the hotel again regarding the shuttle. We were told they were on the way and would arrive shortly. Ultimately we took alternative transportation after waiting for an hour. Upon arrival at the hotel the shuttle was sitting at the hotel with no driver present. We were told by another Hilton employee that this property often “plays games” with the shuttle and does not provide the shuttle as advertised. Additionally, we had paid for the breakfast at the time of booking. At check in the manager told us breakfast was an additional charge. After informing him we had prepaid he then decided we had only paid for one which made no sense since we booked the room for two people. He did give us a voucher for two breakfasts. Just disappointing to have these issues when the Double Tree brand usually provides excellent services. Apparently, the shuttle is once every hour which is fine if they follow through which was not the case in our situation.
Stayed 1 night in Sep 2024

4/10 Poor

larry

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
beds and rooms clean ,had to go up one floor for ice, paid for breakfast in advance and then we got bill for 38.00 because we ate a different items we wasn't suppose .. i would rate this hotel 2-2 1/2 stars. signs outside from police ,not to leave anything in vehicle , u may lose it,cost u 12 dollars to park outside ur room. i wont be back.
Stayed 2 nights in Sep 2024

6/10 Okay

Arletha

Stayed 1 night in Sep 2024