8/10 Good
Benjamin
Travelled with partner
2 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities
The property is older but well maintained. The room was very comfortable and had all the amenities of home which I enjoyed. The only thing that was a little discouraging is some of the staff. The guy at the front desk was great. The way he welcomed me made me feel comfortable and excited to be there. However housekeeping on our check out day was extremely rude. Long story short we reserved another Hilton property but they were overbooked so they were able to switch us to this property which was suppose to have all the same amenities as the first. Little did we know that the checkout was at 11 am instead of 12 like the first property. The housekeeper came to the room to clean I explained what had happened and she told me that it wasn’t her issue which technically it wasn’t but it was her company that screwed up the reservation. It was just a very unnecessary encounter that I wished didn’t happen because I’m a huge fan of all Hilton properties but, her attitude left a bad taste in my mouth.
Benjamin
Stayed 1 night in Nov 2024