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Embassy Suites Hotel Charlotte

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Lobby sitting area
Suite, Accessible, Non Smoking
Front of property
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
4800 S Tryon St, Charlotte, NC, 28217
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    4 min drive
  • Mint Museum Uptown
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    9 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102.00 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Charlotte Ayrsley

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1009)
The price is NZ$267
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Embassy Suites by Hilton Charlotte Ayrsley

About the area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. .This hotel is 4.3 mi (7 km) from NASCAR Hall of Fame and 4.6 mi (7.5 km) from Spectrum Center.

What's nearby

  • Billy Graham Library - 3 min drive - 3.0 km
  • Charlotte Convention Center - 6 min drive - 6.8 km
  • Bank of America Stadium - 6 min drive - 7.7 km
  • Spectrum Center - 7 min drive - 7.5 km
  • SouthPark Mall - 8 min drive - 7.8 km

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Waffle House - ‬20 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬10 min walk
  • ‪Brewers at 4001 Yancey - ‬19 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel with free breakfast, in the vicinity of Charlotte Convention Center
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 274 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Satellite programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy American cuisine at E'terie Grill & Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Charlotte? This hotel has 13003 square feet (1208 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13003 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 441 out of 1000 reviews" "
Rating 8 - Good. 206 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 110 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a newly renovated Embassy Suites Hotel. It was clean and the rooms felt updated as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Annalyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
we were given a unit for clogged toilet and been transferred to another clogged bathtub. Unbelievable!
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kaori

Stayed 2 nights in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were nice and helpful. Room was very good. Convenient location. Parking garage is a little unkept.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for a quick turn around from a weather delay, everything went great.
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The airport shuttle driver said our reservation was not valid and we were to Get out of his van. I called the location to request a refund for the pre paid room. She apologized and said our room was reserved and the driver was wrong. He was sent back to pick us up and was angry about it. The driver speed back to the hotel swerving in and out of traffic trying to scare our kids. It was a dangerous situation nd the man should not be driving your guest
Stayed 1 night in Aug 2024

8/10 Good

Simmone

Liked: Cleanliness
We enjoyed our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Spacious rooms gave us opportunity not to feel closed in.
Stayed 2 nights in Jul 2024

8/10 Good

Jennifer, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and breakfast was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Stayed 1 night in Jul 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that tge suites was big and spacious. The breakfast was included and delicious. You have something for the adults to relax and enjoy, which was happy hour.. I really enjoy my stay until we added another day. I can't forget about how awesome and knowledgeable the staff was, The only negative thing was the water pressure in the shower.
Stayed 1 night in Jul 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lakia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Junquavius

Liked: Staff & service
The service was well, parking was good, but the room had an unpleasant smell for some reason. Kind of outdated in the room
Stayed 1 night in Jul 2024

6/10 Okay

Ralph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Although the property was nice, there was no shower curtain or towels and we had to call maintenance to get this taken care of
Stayed 1 night in Jul 2024

6/10 Okay

Giovanna

You need better managers
My experience with this hotel was good. My only complaint was that when we went down stairs to the bar for happy hour they only had one bartender working and it was really busy. Now why would you only schedule one bartender to work happy hour on the day of a big game in town. The bartender was clearly having a rough shift and not one manager came to help her. Customers were being rude to her and it was really sad to watch. When her shift finally ended and her replacement came to take over, a manager or supervisor finally stepped in to help. Customers were getting angry that no one was coming to help them. But the manager had time to talk badly about the bartender that had just left and being overall VERY unprofessional. I’d hate to work for someone like her. Definitely need a district manager to go and investigate what was going on there bc I will never stay at this location ever again based off of how they treat employees.
Stayed 1 night in Jul 2024

10/10 Excellent

Laxavier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in May 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the lobby areas, cocktail hour, breakfast, pool, outdoor seating areas, super friendly staff all over the property!!
Stayed 2 nights in Jun 2024

6/10 Okay

Felicia

Liked: Cleanliness, room comfort
I can’t believe this is Embassy!!!!!
To start off their was one attendant for check in with a long line and the computers weren’t working so everything was manual don’t know why or how i was charged for parking when i wasn’t even asked if i needed a parking pass like the other Embassy Hotels everywhere besides inside your room felt like a sauna their was the longest line to collect your welcome drinks one guy was working alone it was just staff walking around i felt like more associates could’ve assisted they waited til the line practically went out the door then same person that was walking around decided to assist i never experienced anything like this from any other Embassy i’ve stayed at.. II got in my room only had 2 wash cloths I was really ready to go but i will say next time iam in Charlotte i will be going to the Embassy near the Spectrum Center instead i will not be revisiting this one!!! Very disappointed
Stayed 1 night in Jun 2024

8/10 Good

tondra

Stayed 2 nights in Jun 2024