Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Down duvets, pillow-top beds, desk, laptop workspace
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    ‪15 min walk‬
  • The Amp Ballantyne
    ‪3 min drive‬
  • Carolina Place
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

Located in Charlotte (Ballantyne), Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is within a 5-minute drive of The Amp Ballantyne and Reclining Bulls Statue. .This hotel is 9.2 mi (14.9 km) from Carowinds Theme Park and 9.5 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Ballantyne Country Club - 15 min walk
  • The Amp Ballantyne - 3 min drive
  • Carolina Place - 9 min drive
  • Quail Hollow Club - 12 min drive
  • Carowinds Theme Park - 18 min drive

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Bad Daddy's - ‬3 min drive
  • ‪Libretto's Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban Charlotte hotel in Ballantyne with free breakfast
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 146 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's games
  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Iselin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. It was about a 22 min drive from downtown Charlotte. The area is very safe since there is a police station right next to the property. There are several dining options in walking distance and grocery stores nearby. The rooms were clean, beds comfortable, shower worked great. The best part was the breakfast buffet each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Has a keureg coffee machine in the room, good breakfast)french toast, eggs, hot coffee. I would stay here again. I stayed by myself for a funeral.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tiffany Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I had problems with the Rent-A-Car, everything was wonderful even the way they handles the Rent-A-Car and only had five hours left before I had to return. They still gave me another car and I enjoyed my vacation.
Stayed 2 nights in Oct 2024

6/10 Okay

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly received by a young man at the front desk, employee of the month no less! The breakfast, however, was disappointing. It was great on a previous visit, so we were surprised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , served breakfast every morning 7-10am, gym is perfect for a late night workout , & they do have a temporary damage fee $50-$100 hold upon booking but it will be reimbursed after you check out !
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEJANDRA, Barquisimeto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Clean, quiet! Good breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Oct 2024

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, but we recieved charges everyday even though we paid for everything a month in advance. Each day we talked to the desk clerk and they said they would fix it, but even more were added the next day. We talked to the manager who was not very helpful. All i can say is watch your charges.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for affordable price
Stayed 3 nights in Oct 2024

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I gave it a 4 Star is because the elevators went out many times while we were there. I would say to have them fixed ASAP!
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Branko

Stayed 4 nights in Oct 2024

2/10 Terrible

Alvena

Travelled with family
Disliked: Staff & service
We were there with our grandson visiting our family and the people in the room above us were so loud they kept us up all night. After complaining to the front desk they assured us it was taken care of and if I happen again to call down and they would ask them to leave. Well it did happen again and you would have thought that they would have made sure that their phone was working in our room before telling us to call down. It was a nightmare and we’ll never stay there again and we’ll also never recommend to anyone visiting in the are ever use this hotel. They could have resolved the problem by just moving us to another room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A phenomenal stay! The staff couldn't have been nicer. The room was excellent. The bed was comfortable. The breakfast was really good. We come to Charlotte four or five times a year and we will stay here from now on.
Stayed 2 nights in Oct 2024

2/10 Terrible

Taranika

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Telvin L

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler & Racheal

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a week and could not have been a more perfect stay. We had to check in after midnight and after a long travel day got into the hotel very quick and into a nice clean room. AJ at the front desk helped us the entire week with little things we needed. Every staff went above and beyond to make sure our stay was comforting.
Stayed 5 nights in Oct 2024

10/10 Excellent

ARTUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine!
Stayed 6 nights in Oct 2024

10/10 Excellent

Trimmier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerks were very pleasant
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, amenities
Na
Stayed 7 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024