Hyatt House Charlotte/Rea Farms

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Charlotte/Rea Farms

Lobby
Seasonal outdoor pool
Down duvets, pillow-top beds, desk, laptop workspace
Breakfast area
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
9930 SANDY ROCK PLACE, Charlotte, NC, 28277
  • Rea Farms
    1 min walk
  • Little Big Burger
    2 min walk
  • Sharon Rd West Station
    12 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    26 min drive

Room options

Studio Suite, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

When you stay at Hyatt House Charlotte/Rea Farms in Charlotte, you'll be in a shopping district, just steps from Rea Farms and 9 minutes by foot from Waverly. .This hotel is 1.5 mi (2.4 km) from Promenade on Providence and 7 mi (11.2 km) from Sportsplex at Matthews.

What's nearby

  • Rea Farms - 1 min walk
  • Waverly - 9 min walk
  • Promenade on Providence - 2 min drive
  • Quail Hollow Club - 15 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 26 min drive

Restaurants

  • ‪Harris Teeter Craft Beer & Wine Bar - ‬3 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Hyatt House Charlotte/Rea Farms

Mediterranean hotel with a fitness center and a 24-hour business center
Hyatt House Charlotte/Rea Farms offers 135 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. 42-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 135 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This Mediterranean hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 835 square feet (78 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Hyatt House Charlotte/Rea Farms has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (835 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Digital channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from August 17 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charlotte rea Farms
Hyatt House Charlotte/Rea Farms Hotel
Hyatt House Charlotte/Rea Farms Charlotte
Hyatt House Charlotte/Rea Farms Hotel Charlotte

Hyatt House Charlotte/Rea Farms Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 532 reviews" "
Rating 8 - Good. 64 out of 532 reviews" "
Rating 6 - Okay. 18 out of 532 reviews" "
Rating 4 - Poor. 14 out of 532 reviews" "
Rating 2 - Terrible. 13 out of 532 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MaryAnne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with nice amenities!
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samrat

Stayed 2 nights in Sep 2024

8/10 Good

Nathaniel Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property, except my room location. It was by the street and did not like noise from the traffic
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here but sometimes the staff aren’t at the front desk and you’re literally standing there for like 5mins
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in the midst of an apartment community & homes, which is nice bc there’s a lot of restaurants within walking distance. Also a CVS on the corner, which was great for breakfast snackies & a forgotten med. The hotel free breakfast is a few hot items that rotated (scrambled eggs, sausage, French toast…), plus hard boiled eggs & canned fruit cocktail. Bagels, toast, orange & apple juice, 3 rotating cereals. Serviceable. My only complaint about Hyatt House is the cheap toilet paper. One ply. Yuck. And cheap tissues. It’s the little things that make or break a trip. (I went to cvs to buy a nice box of tissues!)
Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Clean and the staff were very nice.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood and ample parking space
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fumeko, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love this property. We have stayed here several times. It's always nice and clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Chasiti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Everything was clean, front desk staff - helpful and friendly. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and was gorgeous. My family and I felt very safe and the beds were comfortable. It was quiet and kid friendly. We will definitely stay again if we are in the area.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One of the reasons I chose this property was the fact that there was a pool. However, when we arrived the pool was closed our entire time there. Had I known this, I would have stayed somewhere else. Its not my responsibility to call property to verify that the pool is open. The website should've stated pool was closed. This was disappointing which is why the lower rating.
Stayed 4 nights in Jul 2024

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Irina

Stayed 3 nights in Jul 2024

4/10 Poor

Donovan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow Response Times
Our A/C didn't work (late-July in NC). When I informed the front desk they said the maintenance person lived 45 min away... we had a small child with us who needed to go down for bed, so waiting 45 min just to have someone get there to look at the problem didn't feel like an option. They couldn't switch our room because they were fully booked. As a last resort, I asked if they had a portable fan we could borrow which fortunately they did. After hearing "daddy I can't fall asleep, I'm hot" 50 times I realized I should have cut my losses at the beginning and just waited the 45 min for maintenance to arrive and hopefully fix it quickly. It made for a long, miserable night and following day. The toilet paper holder was also loose so the roll kept falling off, and the sink drain wasn't working well. When we checked out we were told they would be adding points to our account but of course those didn't show up in our account either. If we hadn't experienced the broken AC issue, the facilities themselves seemed comfortable and nice. However we paid a higher price than similar hotels were offering because we were paying for the Hyatt brand. Based on our experience we realized the brand is not a reason to pay more. I would have expected a higher level of service given the price and brand. If you have an issue with your room, just know that maintenance might not be able to arrive for at least 45 min, which may not be an issue if you plan to check in early.
Stayed 1 night in Jul 2024

10/10 Excellent

Louis, Southfiled

Stayed 1 night in Jul 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice hotel
Stayed 2 nights in Jul 2024