Residence Inn Charlotte City Center

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Charlotte City Center

Rooftop terrace
Exterior
Lobby
Mediterranean cuisine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Bank of America Corporate Center
    ‪2 min walk‬
  • Blumenthal Performing Arts Center
    ‪4 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

A stay at Residence Inn Charlotte City Center places you in the heart of Charlotte, within a 15-minute walk of Spectrum Center and Charlotte Convention Center. .This hotel is 0.8 mi (1.2 km) from Bank of America Stadium and 9.1 mi (14.7 km) from University of North Carolina at Charlotte.

What's nearby

  • Queen City Quarter - 2 min walk
  • Spectrum Center - 5 min walk
  • Charlotte Convention Center - 7 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 15 min walk

Getting around

  • CTC - Arena Tram Stop - 3 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Midnight Diner - ‬3 min walk
  • ‪Redeye Diner - ‬2 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬5 min walk

About this property

Residence Inn Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
Residence Inn Charlotte City Center offers 116 air-conditioned accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at AC Lounge serving the guests of Residence Inn Charlotte City Center, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 5091 square feet (473 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
AC Lounge - This restaurant specializes in Mediterranean cuisine.
Nuvole on 22 - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (5091 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 1 2025 to February 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 838 reviews" "
Rating 8 - Good. 149 out of 838 reviews" "
Rating 6 - Okay. 49 out of 838 reviews" "
Rating 4 - Poor. 15 out of 838 reviews" "
Rating 2 - Terrible. 34 out of 838 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sommer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Great location in relation to spectrum center. Literally walk across the street. Bed was extremely comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

2/10 Terrible

Nab

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude staff ruined the trip, TV didn’t work
Unfortunately, the evening front desk receptionist was extremely rude and argumentative. Our TV did not work which was frustrating as we wanted to relax and watch TV in bed. For a hotel of this caliber and cost, the TV should be in working order. When I asked to discuss with the manager in the morning, the receptionist argued with me stating “we are booked at full capacity and busy,” “you want to talk to a manager over a TV,” and “I have your profile pulled up you paid $236, not $300.” Her tone was rude and unprofessional. At $236 a night, I should have a working TV. Disrespectful staff will ruin the experience and outweighs a nice location or room. Eventually, a repair person came up and was not polite either. There was apparently a cord missing which caused the issue. I declined him going back down to get a cord because at this point, it was not worth any more trouble.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very good location, everything was walking distance
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long wait
The property was nice. Clean room with everything we needed. Food was good at the restaurant with fast service. The negative is that we had to wait over an hour to get checked in. There was only one person working the desk. Carol was spectacular when we finally got to the check in desk. She had a big smile on her face even though she was the only one working. Management definitely screwed up on this weekend with a Morgan Wallen concert at the stadium down the street. We missed our dinner reservation with friends due to waiting so long to check in. No luggage cart to be found so we hauled all our luggage ourselves and stood in line in a very warm elevator lobby. Other than that, it was a good experience.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to park was confusing. Thanks to the valet we were able to get parked. The layout of the property is very confusing. It’s hard to figure out where to go. When we finally made it to the front desk the staff was very nice and helpful. As soon as I walked in the room the odor of Marijuana hit me in the face. The room was clean but the odor was very strong. Completely unacceptable! The area around the hotel can get sketchy late at night. For the amount of money rooms cost I expected more.
Stayed 1 night in Oct 2024

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient. Bed was comfy. Not enough elevators. Not enough bacon for breakfast. Small variety of toast bagel Or muffin.
Stayed 1 night in Oct 2024

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in excellent condition, however. The personal hygiene products provided by the hotel are of very poor quality, for a hotel of this category.
Stayed 2 nights in Oct 2024

2/10 Terrible

Alvaro

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience of my life. Do not I REPEAT do not stay here! Its scary just to walk outside
Stayed 2 nights in Oct 2024

10/10 Excellent

Darrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

10/10 Excellent

Lanard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Elsa

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaningness concern
The sheets on the bed had not been changed. There was hair on the bed so I requested to change sheets. The mattress was hard and uncomfortable. My concern is if they didn't change the sheets what else was overlooked? Spacious room. Great view
Stayed 1 night in Oct 2024

8/10 Good

Insoo

Travelled with family
Was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is a great stay. Ms. Carol is an absolute joy. She does check in and is very knowledgeable about the area. The property itself is wonderful. The only downside is the extreme homeless population that hangs out in city center. That is obviously not a reflection on the property itself.
Stayed 6 nights in Oct 2024

8/10 Good

Tristan

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interior - both public areas & room. Every hotel employee was friendly, helpful & positive. Received an absolutely unexpected upgrade that was so appreciated as we’d been road tripping- grateful! This Residence Inn is the best…thank you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ebony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay. All the staff were very nice.
Stayed 2 nights in Oct 2024

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many homeless people approaching you. Area smelled like urine
Stayed 2 nights in Sep 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 2 nights in Sep 2024