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Residence Inn Charlotte City Center

3.0 star property

Photo gallery for Residence Inn Charlotte City Center

Rooftop terrace
Reception
Mediterranean cuisine
Exterior
Serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Spectrum Center
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

  • 44.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Charlotte

A stay at Residence Inn Charlotte City Center places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.4 mi (0.6 km) from Charlotte Convention Center and 0.8 mi (1.2 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 2 min walk - 0.2 km
  • Spectrum Center - 5 min walk - 0.5 km
  • Charlotte Convention Center - 7 min walk - 0.6 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 3 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Midnight Diner - ‬3 min walk
  • ‪Redeye Diner - ‬2 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬5 min walk

About this property

Residence Inn Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
Residence Inn Charlotte City Center offers 116 air-conditioned accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at AC Lounge serving the guests of Residence Inn Charlotte City Center, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 5091 square feet (473 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
AC Lounge - This restaurant specializes in Mediterranean cuisine.
Nuvole on 22 - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 896 reviews
Rating 8 - Good. 159 out of 896 reviews
Rating 6 - Okay. 52 out of 896 reviews
Rating 4 - Poor. 15 out of 896 reviews
Rating 2 - Terrible. 36 out of 896 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Brayan

Business traveller
Disliked: Cleanliness
My room had no power when I got it at night so had to te pack everything and move to another room elevators where down 2 times and had to walk 16 flights of stairs to my floor
Stayed 3 nights in Jan 2025

8/10 Good

Rahmi

Liked: Cleanliness, staff & service
Not good customer service
Stayed 1 night in Dec 2024

8/10 Good

Rahmi

Liked: Cleanliness
Customer service is not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We enjoyed a Christmas trip to Charlotte and Residence Inn at Charlotte City Center met our expectations. It is located next to the rail transportation center and was very quiet and safe. The employees were nice and helpful, especially the girl who worked the breakfast area. We would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomelane, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Residence Inn was great! We went to watch our first NBA and NFL games. The Bank of America stadium for NFL was minutes away and the Spectrum Center for NBA was within walking distance. I loved its locations convenience.. there were food places everywhere!! Would definitely book there again. The place was clean and the room was much bigger than most hotels.
Stayed 2 nights in Dec 2024

8/10 Good

Phillip

Travelled with partner
Nice skyline view
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Charlotte stay

Comfortable and convenient location
Stayed 1 night in Dec 2024

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Dec 2024

6/10 Okay

Camilo

Stayed 1 night in Dec 2024

4/10 Poor

Moriah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the look of the rooms and the building. I did not like the breakfasts: very wet eggs , rubbery sausage , no ice for the drinks.. waffle maker barely worked. It was awful age the beds are so hard! And I reported a wallet stolen/lost and the wallet has Apple air tag.. as soon as I reported it the wallet was moved from it’s original spot and they have not gotten back to me about it. I am disgusted word this hotel! It’s pretty but it’s awful!
Stayed 2 nights in Dec 2024

10/10 Excellent

Felissa

Stayed 1 night in Dec 2024

10/10 Excellent

DORIS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. The staff was courteous and helpful throughout our 2-day stay. Our suite was very clean and comfortable. Also, we heard no noise in the hallway or in neighboring rooms even though it was a weekend. We were in town for a Hornets game and the Residence Inn was the perfect location to stay at. It was within a just a few minutes walk to the Spectrum Center. CVS was right around the corner which was convenient. However, there were few dining options within walking distance. We had a car so we drove to find a restaurant. This was especially necessary because it rained both days that we were in Charlotte. I would definitely stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Stayed 3 nights in Dec 2024

10/10 Excellent

Zakiyya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

The place was very clean and staff was polite. I stayed on 17th floor i had a beautiful city view. Everything was in walking distance food places and basketball Stadium, 8min to 10 walk to football field. GREAT LOCATION I WENT FOR MY BIRTHDAY ( NEW YEARS Eve)
Stayed 3 nights in Dec 2024

10/10 Excellent

Mehdi

Stayed 1 night in Dec 2024

10/10 Excellent

Carlquita Tquell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024

10/10 Excellent

Prasenjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff on 12/29/24 at 4pm was great 👍
Stayed 1 night in Dec 2024

8/10 Good

Decius

Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2024

10/10 Excellent

Dharmendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024