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Sleep Inn Matthews - Charlotte

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    4 min drive
  • Sportsplex at Matthews
    4 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Comfort Inn Matthews - Charlotte
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1008)
The price is NZ$174
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Comfort Inn Matthews - Charlotte

About the area

Matthews

Located in Matthews, Sleep Inn Matthews - Charlotte is in the business district, within a 15-minute drive of Spectrum Center and Queen City Quarter. .This hotel is 9.6 mi (15.5 km) from SouthPark Mall and 10.4 mi (16.8 km) from Discovery Place.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.2 km
  • Sportsplex at Matthews - 4 min drive - 3.3 km
  • Spectrum Center - 14 min drive - 16.6 km
  • Charlotte Convention Center - 15 min drive - 17.1 km
  • SouthPark Mall - 16 min drive - 15.5 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪East 74 Family Restaurant - ‬4 min drive
  • ‪Hibachi Buffet - ‬5 min walk

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and a 24-hour front desk
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 811 reviews" "
Rating 8 - Good. 251 out of 811 reviews" "
Rating 6 - Okay. 147 out of 811 reviews" "
Rating 4 - Poor. 74 out of 811 reviews" "
Rating 2 - Terrible. 66 out of 811 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Disliked: Staff & service
Rude and unhelpful staff.
Stayed 5 nights in Aug 2024

4/10 Poor

Cindie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Puntie

Business traveller
Liked: Cleanliness
Was there only one night , didn’t do much but sleep
Stayed 1 night in Jul 2024

8/10 Good

Morris

Stayed 1 night in Jul 2024

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No rooms where ready and everyone was in the lobby waiting at 3pm no early checks ins. Was kind of ratchet compared to Photos.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelsey

Stayed 1 night in Jul 2024

6/10 Okay

Laura Kaye

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest
Stayed 2 nights in Jul 2024

6/10 Okay

Tracy

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Diego

Disliked: Property conditions & facilities
Was able to get a haircut
Stayed 1 night in Jul 2024

4/10 Poor

Carlisha

Stayed 1 night in Jun 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
The pool was out of order. Vending machine and drink machine were out of order
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Azad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Jun 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Ok
This is an older hotel. Pool was closed on our trip end of June. Room was fine
Stayed 2 nights in Jun 2024

6/10 Okay

JOHN

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down; brown crusty glob on the bathroom door
This was priced like a Hilton, but it was run down. The pool was empty. There also wasn't any toilet paper in our room. But the worst was the brown streaks on the interior of the door of our bathroom. Not stains. I mean there was encrusted brown matter stuck to the door with hair sticking out of it. (Not sure of if that was related to the lack of toilet paper.) In fairness to housekeeping, the bathrooms are quite small, and the glob of who-knows-what was on the inside of a pocket door, which would rarely, if ever, be closed (and the glob seen) when cleaning a hotel room. We left as soon as we could and thankfully found some place else to stay which was much nicer at about the same price point. At first, the front desk was argumentative, saying there was no guarantee about the pool and that we took too long (45-60 minutes) to discover the problems with our room to qualify for a refund. I was told we were on the hook for at least one night, and could be moved to another room. I offered $40 in cash to settle and leave without further negotiations, which the hotel accepted. Had they offered to comp my entire stay, I still probably would have left.
Stayed 2 nights in Jun 2024

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It's good for the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lekeya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient spot. Staff was very nice and pleasant. Room was clean and comfortable. Expedia failed to mention the fee for my dog, lucky I had extra funds. Pet friendly.
Stayed 2 nights in May 2024

4/10 Poor

Mike

Stayed 1 night in Jun 2024

4/10 Poor

Romney, Atlanta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room obviously hadn’t been painted in years as there were marks and spots all over the wall, there were bugs crawling in sink and on the curtain and the towels and sheets were old and worn. When we returned to the room, they had not changed the sheets, made up the bed or did much in the way of cleaning. I guess you get what you pay for.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a run down hotel. Room smelled musty. Bathroom was not cleaned properly, we found a hair prior to us showering. Woke up to bites on my legs. Seemed like bed bugs. Never going back.
Stayed 1 night in Jun 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My Son and I had stayed there for two nights. The hotel doesn’t look like anything that was on Expedia, you walk into the lobby looks horrible, the hotel needs fresh paint the carpets need to be deeply cleaned. The pool was not working was not explained to me at the time I book the rooms. The breakfast was horrendous. The lady that set up the breakfast was very rude, I do not recommend this hotel whatsoever. Makes me question if there was any big bugs.
Stayed 2 nights in Jun 2024