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Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
Front of property
Lobby
Restaurant
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 King Bed, Efficiency, Suite, Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Efficiency, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(70 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.4 km) from University of North Carolina at Charlotte.

What's nearby

  • Cabarrus County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.0 km
  • Hendrick Motorsports Complex - 3 min drive - 2.7 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Circle K - ‬3 min drive
  • ‪7-Eleven - ‬7 min walk
  • ‪Salsarita's - ‬3 min drive
  • ‪McDonald's - ‬8 min walk

About this property

Sleep Inn & Suites at Concord Mills

Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: USD 50

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord

Sleep Inn Hotel Concord

Sleep Inn Concord Mills Hotel

Sleep Inn Concord Mills

Sleep Inn & Suites at Concord Mills Hotel

Sleep Inn & Suites at Concord Mills Concord

Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 541 out of 1078 reviews
Rating 8 - Good. 232 out of 1078 reviews
Rating 6 - Okay. 137 out of 1078 reviews
Rating 4 - Poor. 68 out of 1078 reviews
Rating 2 - Terrible. 100 out of 1078 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

kytiesa

Liked: Cleanliness, amenities, property conditions & facilities
Great environment, besides the one truck that took up half the parking spots this place is great. There was no loud music or guest. The staff was great especially the woman who works in the afternoon with the gray and white hair. I forgot her name but she is great thank you.
Stayed 3 nights in Feb 2026

6/10 Okay

Cindy

Stayed 2 nights in Feb 2026

8/10 Good

Antonio

Stayed 4 nights in Feb 2026

8/10 Good

Lawrence

Stayed 1 night in Feb 2026

10/10 Excellent

Damon

Stayed 1 night in Feb 2026

6/10 Okay

Edward

Liked: Cleanliness
Stay was very nice, BUT MY CARD WAS CHARGED FOR THE INCIDENTAL FEE OF $100 THE WRONG WAY. They did not just place a hold on my account, they actually charged my card. Because it was processed this way, I had to make multiple calls to the hotel and corporate location of Choice Hotel International to complain about this. I was charged on 2/20/26, and was told on 2/24/26 that a credit was processed, but it could take up to 4-7 days or something like that to see it. The problem is that since I was charge over just holding the funds on the card, I do NOT see anything on my end. How am I to know that anything was going to go the way it needed to, if I cannot see it? I was planning on staying here again for my next trip, twice a year, but not after this.
Stayed 3 nights in Feb 2026

10/10 Excellent

Danya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was good.
Stayed 1 night in Jan 2026

8/10 Good

kytiesha

Liked: Cleanliness, amenities, property conditions & facilities
Good room but the breakfast that was included was spoiled. The bagel was old. You can tell it had been frozen and unthaw. The cream cheese was completely curdled. Waffle mix tasted old. The whole breakfast just tasted like it was spoiled whatever they don’t use for one day they use for the next day whatever they don’t use for the next day they put in the freezer for another time.
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Clean room and great hospitality
Stayed 3 nights in Feb 2026

10/10 Excellent

Morgan

Stayed 7 nights in Feb 2026

2/10 Terrible

Duane

Very professional.
Stayed 1 night in Feb 2026

2/10 Terrible

Faezeh

Disliked: Cleanliness, amenities, property conditions & facilities
They double charged me for no reason, dirty room and loud road noise.
Stayed 1 night in Feb 2026

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service
Very pleasant stay
Stayed 4 nights in Feb 2026

4/10 Poor

Jeremy

Business traveller
Disliked: Cleanliness
Yes. Very uncomfortable and cold, not welcoming. Sheets were soaking wet in areas from not being properly dried. The AC unit in the room never turned on
Stayed 1 night in Feb 2026

6/10 Okay

Guine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was a bad odor through out the hotel like a mold stay was okay and the staff was friendly, deposit should not be required. Not the best stay i have had.
Stayed 3 nights in Jan 2026

8/10 Good

Luis Eduardo

Stayed 1 night in Feb 2026

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful friendly staff and variety for breakfast was great!
Stayed 3 nights in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Jan 2026

10/10 Excellent

steve

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Cory

Stayed 3 nights in Jan 2026

6/10 Okay

Doreen

Stayed 5 nights in Jan 2026

6/10 Okay

E

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was some what decent.
Stayed 1 night in Jan 2026

10/10 Excellent

Tania

Stayed 1 night in Dec 2025