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Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Standard Double Room, 2 Double Beds, Non Smoking
Lobby
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Comfort Suites Concord Mills

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1111)
The price is NZ$234
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Comfort Suites Concord Mills

About the area

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.4 km) from University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Concord Mills - 18 min walk - 1.5 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km
  • Hendrick Motorsports Complex - 4 min drive - 2.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 2.7 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1141 reviews
Rating 8 - Good. 334 out of 1141 reviews
Rating 6 - Okay. 199 out of 1141 reviews
Rating 4 - Poor. 100 out of 1141 reviews
Rating 2 - Terrible. 94 out of 1141 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
This hotel is horrible. I tried calling for two days to add an extra day and no one answered the phone. The bed frame had boards holding it up. The layout of the room made no sense, the bathroom had no sink. The doors looked as if someone tried to break in. The night staff refused to work at the desk and you had to go and search for them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chayanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Coriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, staff was courtesy, and room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is always so welcoming
Stayed 1 night in Dec 2024

4/10 Poor

Norlita

Disliked: Cleanliness, property conditions & facilities
It smelled like a skunk (from smoke) in the elevator and the smell coming through the heat vents was absurd. Couldn't sleep because of it.
Stayed 1 night in Dec 2024

10/10 Excellent

ARUN THEJA

Stayed 1 night in Dec 2024

10/10 Excellent

Wyatt

Stayed 1 night in Dec 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and peaceful
Stayed 1 night in Dec 2024

4/10 Poor

Itzy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

simon

Stayed 2 nights in Dec 2024

10/10 Excellent

Lindly

Stayed 1 night in Nov 2024

10/10 Excellent

kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Antwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roni

Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2024

4/10 Poor

mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was the cheapest in the area. Breakfast was acceptable. Front desk was nice. Room was poor. There were things that needed fixed, and they had probably been broken for a long time. Sink knob spun in circles. Alarm clock did not have a cord. Shower curtain didn’t fit. Saw a cockroach (killed it). It was OK for staying cheap. I would not take my wife there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shawn

Stayed 1 night in Nov 2024

8/10 Good

Pamela

Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Stayed 1 night in Dec 2024

2/10 Terrible

Lanita

The attendant was very rude and lack of manners. No customer service skills whatsoever. Handling personal business on the clock. I attempted to get keys for the room that did not work and attendant never tried to assist. And then she refused to give me my deposit back and told me that I would wait on her. I ended up not staying and having to get a hotel room down the street. Inconvenience all the way around.
Stayed 1 night in Dec 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Santos, Charlotte

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The front driveway under roof needs a pressure wash. So so the sidewalks. The desk chairs in the room have dirty sears. A lot of room doors are scratched. News touch up paint. Bee is very comfortable. Matress wood base was missing the edge. The room was very clean. The even number rooms face the highway so these are no is y 24-7. May need new window seals or replace windows with double pane. Breakfast área wells set up and clean everyyday. Hoy breakfast. Good! Front desk staff real nice!
Stayed 5 nights in Dec 2024

4/10 Poor

Devante

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The woman at the front was not friendly at all. I absolutely hate dealing with people in customer service who don’t like customer service. When I first arrived to check in no one was at the desk so I stood & waited. She finally walked up & just stood & looked at me. She never greeted me. We stood & stared at one another until I finally said im here to check in. She printed two keys & gave me them. She didn’t know explain anything about the hotel, breakfast, welcome me or anything. 20 minutes later I came back to the front desk b/c my key would not work for the side door. Outside was freezing and my room was right next to the side door entrance. I dod not want to keep walking from the side all the way to the main entrance in the cold. When she saw me she let out the loudest sigh like I was harassing her for coming to the front. She told me she doesn’t know what to say because the keys are registered to open the side doors. Just very unhelpful.
Stayed 1 night in Nov 2024