Sonesta Charlotte Lower South End

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Charlotte Lower South End

Lobby lounge
Indoor pool
Exterior
Superior Room, 2 Double Beds
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

Located in Charlotte (Executive Park), Sonesta Charlotte Lower South End is within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 4.2 mi (6.7 km) from SouthPark Mall and 5.9 mi (9.4 km) from Charlotte Convention Center.

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive
  • Billy Graham Library - 6 min drive
  • SouthPark Mall - 8 min drive
  • Bank of America Stadium - 9 min drive
  • Spectrum Center - 10 min drive

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban Charlotte hotel in Executive Park with a 24-hour fitness center
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite for dinner at Food for Thought, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Charlotte? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 14 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17 for adults and USD 10 for children
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15000 square feet)
  • Meeting rooms - 18

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 194 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Carolina

Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Denzel

Stayed 2 nights in Oct 2024

10/10 Excellent

Keva

Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, clean room, was so quiet we almost slept past checkout time. We will definitely stay here again when we are in the area!
Stayed 1 night in Oct 2024

4/10 Poor

Lisa Ann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hole in carpet, cold water, pool advertised was closed had to ask for patio furniture that was advertised and stank of marijuana. Put in in another room with torn furniture then asked for another room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Lance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty; Dingy; Expensive
We paid $300 for what was supposed to be a “Premium Executive” room which turned out to be just a regular room only dirty and dingy. We asked for extra pillows and were informed that they had no extra pillows.
Stayed 1 night in Oct 2024

10/10 Excellent

Katye

Stayed 1 night in Sep 2024

6/10 Okay

JESUS

Travelled with partner
Liked: Staff & service, property conditions & facilities
Only reason i choose this hotel bcs was close to a place where i have to go, and the warm swimming pool, and i find out that pool was close due to maintenan e, then i went to my room try to sleep some time around 3pm.....and u canhear some loud hammers again for some construccion inside hotel,, it wasnt the best choice for me this time, also in advertisement look great but i gess its not that new doesnt have any USB outlets for phone charges
Stayed 1 night in Oct 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Property conditions & facilities
Front desk agent was really helpful. A couple of good restaurants within walking distance and breakfast is also served at the property.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveller, Travelled with group
Check in staff Elisha was exceptionally efficient
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been there just for one day sep 30, and was leaving the other day because I just have to, so the attendance in the counter told me that they are going to reverse the money of the others days of reservation but I am still waiting …
Stayed 5 nights in Sep 2024

10/10 Excellent

Barbretta

Stayed 2 nights in Sep 2024

8/10 Good

Shelly

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highway view
It was more of a view of HWY 77. Dog friendly with a balcony.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaylen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not new but not too shabby
Thought this was a new new building, but it’s actually a new company in an older building. The changes they’ve made to the building so far are great and I look forward to visiting again for a better impression.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alejandro

Stayed 5 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

2/10 Terrible

michael

This Hotel Booked me reservations and gave it to another person after I went 3 1/2 hours out! Then had to wait 3-7 days Buisness days
Stayed 2 nights in Sep 2024