Sonesta ES Suites Charlotte Arrowood

3.0 star property

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Seasonal outdoor pool
39-inch LCD TV with cable channels, TV
Full-sized fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Room, Multiple Beds, Accessible, Multiple View

  • Sleeps 5
  • 2 King Beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Accessible, Multiple View (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

  • Sleeps 2
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

Superior Studio Suite, 1 King Bed, Multiple View

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 5
  • 2 King Beds

Superior Suite, 2 Double Beds, Multiple View

  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Charlotte

With a stay at Sonesta ES Suites Charlotte Arrowood in Charlotte (Arrowood), you'll be a 3-minute drive from United States Citizenship and Immigration Services office and 9 minutes from Quail Hollow Club. .This hotel is 5.4 mi (8.7 km) from Carowinds Theme Park and 7.9 mi (12.8 km) from NASCAR Hall of Fame.

What's nearby

  • United States Citizenship and Immigration Services office - 3 min drive - 2.7 km
  • Quail Hollow Club - 9 min drive - 7.5 km
  • Carowinds Theme Park - 10 min drive - 8.7 km
  • SouthPark Mall - 10 min drive - 10.2 km
  • NASCAR Hall of Fame - 11 min drive - 12.8 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, near United States Citizenship and Immigration Services office
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Egyptian cotton sheets. 39-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Charlotte Arrowood. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 391 out of 1088 reviews
Rating 8 - Good. 242 out of 1088 reviews
Rating 6 - Okay. 155 out of 1088 reviews
Rating 4 - Poor. 135 out of 1088 reviews
Rating 2 - Terrible. 165 out of 1088 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Erika

Stayed 1 night in Dec 2024

6/10 Okay

Shaquana

Property was close to a nice restaurant
Stayed 3 nights in Dec 2024

10/10 Excellent

Levyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly enjoyed our stay
Found the room to be very comfortable, clean and well equipped. My only complaint is maintenance. Baseboards were peeling off the walls and bathroom exhaust was very poor, causing high humidity in the room after a shower. TV was missing channels on and off during a 2 week stay. Staff was very friendly and attentive.
Stayed 7 nights in Oct 2024

4/10 Poor

Mandee-Lee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The concept of the suite was a great idea however, the last night we realised our pillow was dirty and had blood stain on it, there was a roach in the kitchen and the sheet had stains and holes
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 3 nights in Dec 2024

6/10 Okay

Juan Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
I thought it would be a good hotel for a wedding night but it wasn't true But anyway, thank you
Stayed 2 nights in Dec 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location ,stayed overnite for the TransSiberian Christmas show Saturday 3 pm show
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Place was clean
Stayed 1 night in Dec 2024

10/10 Excellent

sascha, Charlotte

Stayed 7 nights in Nov 2024

8/10 Good

trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly and helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unsanitary and left within 20 mins
Stayed 1 night in Nov 2024

6/10 Okay

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had no hot water in either bathroom. Stay would have been perfect with a little bit of hot water
Stayed 1 night in Dec 2024

2/10 Terrible

Heba

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, no one answers the front desk. Hallways smell. Bodywash was empty in the shower. Desk with stains
Stayed 1 night in Dec 2024

8/10 Good

Mailing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lturner117

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was oretty nice but had bugs in bed. Also the dininf srea smelled like a nursing homw with urine. Never found the source. Food selection was poor and dining room staff was rude.
Stayed 1 night in Nov 2024

6/10 Okay

Brandon

Stayed 5 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a cleaning
I expected the place to be cleaner. It was dirty and dated.
Stayed 1 night in Dec 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette, Rushville

Travelled with partner
Liked: Amenities
Great stay. Friendly people, nice breakfast, clean rooms. Quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Lashonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Stayed 4 nights in Nov 2024