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Tru by Hilton Charlotte Ayrsley

2.5 star property

Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪4 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (1012)
The price is NZ$200
for 1 room
includes taxes & fees
8 May - 9 May
Hyatt Place Charlotte/Arrowood

About the area

Charlotte

When you stay at Tru by Hilton Charlotte Ayrsley in Charlotte, you'll be in the business district, within a 15-minute drive of Carowinds Theme Park and Bank of America Stadium. .This hotel is 8.7 mi (14.1 km) from Spectrum Center and 8.3 mi (13.3 km) from Charlotte Convention Center.

What's nearby

  • Topgolf - 4 min drive - 4.2 km
  • Charlotte Premium Outlets - 8 min drive - 11.3 km
  • Billy Graham Library - 10 min drive - 9.6 km
  • Carowinds Theme Park - 10 min drive - 9.4 km
  • SouthPark Mall - 13 min drive - 13.6 km

Getting around

  • I-485 - South Blvd Station - 7 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Subway - ‬9 min walk
  • ‪Mac's Speed Shop - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and a 24-hour fitness center
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Charlotte Ayrsley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 999 reviews
Rating 8 - Good. 198 out of 999 reviews
Rating 6 - Okay. 91 out of 999 reviews
Rating 4 - Poor. 35 out of 999 reviews
Rating 2 - Terrible. 47 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TeKorey

Stayed 1 night in Sep 2024

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus, Bartonsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice walkable neighborhood

We just stayed 1 night. The hotel is in a nice neighborhood that was great for walking around with our dogs. I would have posted 5 stars except that there was not a coffee pot in our room and only 3 pillows.
Stayed 1 night in Jan 2025

10/10 Excellent

Candido, Hackensack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, shops and the major highways.
Stayed 2 nights in Jan 2025

6/10 Okay

Tyra

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There looked like a blood stain in my room disgusting
Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Stayed 1 night in Jan 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The place was clean, but I saw a cockroach, and when I mentioned it, they told me housekeeping had already left for the day, which was strange and made me uneasy. Upon arrival, it took 40 minutes for a front desk staff member to greet us. Overall, I was dissatisfied with my stay. While the area is convenient and close to many shops, my experience fell short.
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Nov 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Juanita

Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

The lady at the front desk in the morning when we were checking out, was especially helpful and friendly and added to making our stay an excellent place to be.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here over and over again
Stayed 1 night in Jan 2025

10/10 Excellent

Patti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in a walkable area.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Suzanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel echos. I suggest requesting a room on the top floor so that you don’t get woken up by late arrivals that are heavy walkers, bicker with each other and slide furniture across the floor. I hardly got any sleep and had a full day of driving before and after my stay. Staff did give me ear plugs and was going to speak with the guests but they were noisy until after 3 am!
Stayed 1 night in Jan 2025

10/10 Excellent

Qiana

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2024

4/10 Poor

Sidney

Disliked: Cleanliness, staff & service
I am not getting the great reviews. The hotel, although newer, is just basic. I have stayed at other Hilton properties that are much better, though older. The attraction, I suppose, is the proximity to shopping and eating places. The person that checked me in looked like she hated her job, her life, and me for bothering her talking to another employee. I am sorry I ruined your day, I hope life looks up for you in the future. The other employee didn't even acknowledge me and walked away when I said hello. Customer service is dead. I stayed in Room 309. In the bathroom, it appears there are mold spores growing on the ceiling above the shower. Perhaps there is/was a leak in the upstairs bathroom. Also, there was tissue and an earring behind the toilet. I understand people get busy, but if they missed this what else did they miss cleaning. The room is just basic. It served it's purpose I guess for one night. I have stayed at many Hilton hotels and will likely do so again, but not Tru. All in all a very mediocre stay at a very mediocre property.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Efren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Derek

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Room was clean bathroom not so much. Good bed and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Mingo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024