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Tru by Hilton Gastonia

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down duvets, desk, iron/ironing board
Terrace/patio
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪14 min walk‬
  • CaroMont Regional Medical Center
    ‪3 min drive‬
  • Schiele Museum of Natural History
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Gastonia

A stay at Tru by Hilton Gastonia places you in the heart of Gastonia, within a 5-minute drive of Eastridge Mall and Schiele Museum of Natural History. .This hotel is 7.3 mi (11.7 km) from Belmont Abby College and 7.9 mi (12.7 km) from Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 14 min walk
  • Rankin Lake Park - 6 min drive
  • Belmont Abby College - 9 min drive
  • U.S. National Whitewater Center - 15 min drive
  • Charlotte Douglas Airport Overlook - 19 min drive

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Golden Corral - ‬3 min drive

About this property

Tru by Hilton Gastonia

Hotel with free parking, near Eastridge Mall
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gastonia.
Featured amenities include a 24-hour business center, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Premium channels

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 258 reviews" "
Rating 8 - Good. 42 out of 258 reviews" "
Rating 6 - Okay. 26 out of 258 reviews" "
Rating 4 - Poor. 14 out of 258 reviews" "
Rating 2 - Terrible. 17 out of 258 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new and well designed. The rooms are definitely suited for our more modern life styles. Gone is the useless dresser and in is a walll bench for suitcases and shoes. No closet either but there is a wall of hooks near the door for coats and backpacks. Beds were comfortable and the rear facing rooms are quiet. The lobby has lots of space to gather and a good selection of snacks to purchase. There was however an issue. The hotel couldn't honor several reservations in our party. It was not the fault of the front desk but it's more likely because of the high number of displaced from Hurricane Milton that are staying in the area long term during the clean up. Be sure to call ahead to make sure your reservation is still confirmed.
Stayed 2 nights in Oct 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

2/10 Terrible

Damian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad CS
Front lobby was a mess - checked in at 8 pm the front customer service clerk was sitting down in the lobby scrolling - baseball teams running all over - adults smoking blunts on back patio - left my ID up front they can not tell me if they mailed it after talking to the same rude unhelpful person the first two days of the following week will make a trip back to get it . The breakfast was stale Customer service is the worst
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
My first day was good I arrived at 9am and could not get a room until 3pm however the front desk founde a room at 11am. I was double charged $100. deposit, but that would be rectified on check out. But there are no clocks or microwaves in the hotel and I asked the staff who was on the floor at the time could she clean my room she mads the remark there's only two of us? Now what the heck does that have to do with me? Then she said ok. Came back to my room quess what? MY FREAKING ROOM WAS NOT CLEANED! No clean towels or hand towels. This is why my rating is low and the day before I arrived, I spoke to John and asked is it possible to get a early check-in because sent a request two weeks ago and no response. He was not very helpful or friendly and told me to speak to a manager in the morning. Everyone has a different experience this was mine.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Starr

Travelled with family
Liked: Amenities
Our stay was amazing! The staff were so helpful and kind. The pool was great. The rooms were very clean. Loved our stay!
Stayed 5 nights in Oct 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn, North Scituate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean & well maintained. Staff was friendly & helpful. Bed was comfortable. Bathroom spacious with a great shower. I also loved that you could actually see a well-organized program/channel listing on the TV. However, the building is very close to a busy road. Nothing but sirens, large trucks, & motorcycles ALL NIGHT. Perhaps this effect is less noticeable on the opposite side of the building. The worst part of the room was the bright, flashing, white light on the smoke detector, which would flash about every 10 seconds & was a cross between a flash of lightning & having a strobe light in the room. This made sleep virtually impossible. That is why I gave an “average” rating. It’s too bad, because other than that, this place was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jolena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Storm Helene 2024
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
it was very clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
allvery clean
Stayed 7 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and safe
Stayed 7 nights in Sep 2024

6/10 Okay

gerry

Business traveller
Tv issues very humid. AC did not work well.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Stayed 3 nights in Sep 2024

8/10 Good

Rodney

Stayed 4 nights in Aug 2024

10/10 Excellent

Cythania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice People and Very Clean!!
Stayed 2 nights in Sep 2024