WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

3.0 star property

Photo gallery for WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Property amenity
Interior
Suite, 2 Bedrooms, Balcony
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
1525 W Arrowood Rd, Charlotte, NC, 28217
  • Charlotte Douglas Airport Overlook
  • Carowinds Theme Park
    ‪10 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible (Hearing)

  • Sleeps 4
  • 1 Queen Bed

Suite, 3 Bedrooms, Accessible (Hearing)

  • Sleeps 4
  • 3 Queen Beds

Suite, 3 Bedrooms, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 3 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 2
  • 2 Queen Beds

Suite, 2 Bedrooms, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite, 3 Bedrooms

  • Sleeps 6
  • 3 Queen Beds

Suite, 1 Bedroom, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Mobility Accessible, Bathtub (Hearing, Tub w/Seat)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Charlotte

Located in Charlotte (Arrowood), WaterWalk Extended Stay by Wyndham Charlotte - Arrowood is within a 15-minute drive of Carowinds Theme Park and Charlotte Convention Center. .This hotel is 8.7 mi (14 km) from Spectrum Center and 8.8 mi (14.1 km) from NASCAR Hall of Fame.

What's nearby

  • Carowinds Theme Park - 10 min drive - 8.9 km
  • SouthPark Mall - 11 min drive - 10.8 km
  • Charlotte Convention Center - 11 min drive - 13.9 km
  • NASCAR Hall of Fame - 12 min drive - 14.2 km
  • Spectrum Center - 12 min drive - 14.0 km

Getting around

  • Arrowood Station - 5 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬3 min drive
  • ‪Zaxby's - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Hotel with free parking, in the vicinity of Carowinds Theme Park
WaterWalk Extended Stay by Wyndham Charlotte - Arrowood offers 75 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Charlotte hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a picnic area, gas grills, and a vending machine.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited

Property is also known as

WaterWalk Charlotte
WaterWalk Charlotte Arrowood
WaterWalk Extended Stay by Wyndham Charlotte Arrowood
WaterWalk Extended Stay by Wyndham Charlotte - Arrowood Hotel

WaterWalk Extended Stay by Wyndham Charlotte - Arrowood Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 485 reviews
Rating 8 - Good. 67 out of 485 reviews
Rating 6 - Okay. 52 out of 485 reviews
Rating 4 - Poor. 47 out of 485 reviews
Rating 2 - Terrible. 61 out of 485 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Ashleigh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst experience ever
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Audrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin Fin is a GREAT location in Waikiki!
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Hotel called me the day of arrival and stated the room I had booked a month ago, was not available. Room given was dirty. Other option had “smoky smell” from self cleaning oven malfunctioning earlier in the day. There were Ashes on top of the fridge and empty juice container… Stains all over the couches & kitchen chairs. Had barely any kitchen utensils, when was listed as “fully furnished”. Fridge was dirty with food left inside. Noise/running/yelling all hours of the night. Shampoo /conditioner / body wash dispensers all empty in showers. Coffee pot in lobby didn't work and the worker didn't get response as to where the key was. No extra garbage bags, towels, laundry soap available due to “new owners taking over and not ordering supplies” . Gym was not sanitary (toilet overflowing) and outside fire pit broken. Not as nice as pictures at all
Stayed 3 nights in Jan 2025

2/10 Terrible

Teresa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on the bottom level, person on the second floor was banging all night long, smell of pot all night!! Staff at the desk not helpful! Never coming back.
Stayed 1 night in Jan 2025

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, staff & service

Rude

Use to have great staff before Wydham took over and they replaced almost all the employees. Courtyard is nice firepit does not work hasn’t in months . Terricka the new assistant manager is rude and just a nasty person all around. The best thing about waterwalk is Joy and Zayda at front desk two of the best people we’ve ever met .
Stayed 1 night in Jan 2025

10/10 Excellent

Justis

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and convenient
Stayed 2 nights in Sep 2024

8/10 Good

Migual

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yvonne

Travelled with family
Disliked: Cleanliness, room comfort

Should have picked a different place.

My daughter, grandson and I stayed one night while in Charlotte. I was not aware just how many people were using the hotel like an apartment or how inappropriate it was for our situation. The people hanging around the property made us uncomfortable, the room was not cleaned well. We would not recommend or return again.
Stayed 1 night in Jan 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

They canceled my room that I had PAID for since April 2024 on the arrival date after checkin time and I was stranded in Charlotte. Hotels.com stated that it was an unforeseen site emergency and acted as if relocating me was a courtesy. Contacted Hotel directly they just kept repeating “contact Hotels.com. Rep was unprofessional and rude directly at hotel. Trip was for the Dallas Cowboy’s game.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daisy

Stayed 2 nights in Nov 2024

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness

Great potential, do better

Pros-room was very clean and actually very nice Cons-got a message the night before asking if I wanted to do a pre check-in. I did it. Filled everything out, provided picture of license, and provided credit card number for incidentals. I got to check-in and had to give them everything all over again. Sooo that was pointless doing it ahead. -Cable box in one bedroom didn’t work. No volume in the other bedroom -Neither bathroom had any soap in the dispensers. One had shampoo. -Couldn’t get the room to warm up. It was 63 degrees so we tried to turn the heat up. Nothin. Woke up and it was 61. It’s winter We didn’t address anything because we were so tired and it was just for the night. We did get out of there very early and won’t stay there again. As I said though, the room was nice and clean and the place has great potential
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put us in a room with a messy bed, tv on, people’s stuff in the closet, & food on the counters. The next room we were put in smelled awful & we had to buy Febreze, the trash was completely full & we had to bring it to the front desk, the soap in both bathrooms had men’s pubic hair on them, & the sink wouldn’t drain. We asked for new soap & the front desk didn’t know where to find any & didn’t attempt to find it. Every night around 10, a loud white noise hummed & a clicking sound came from the walls every 10-15 minutes for 30 minutes. Every day we got back to the hotel room from going out, the temp was bumped up to 90 when we had it set on 70. Then we got charged twice. We booked with card 1 through Expedia and the property texted us for express check-in, at which time we used card 2. When we checked in, we told them we wanted to use card 2. Up to this point, we had let everything go. However, they told us they would not refund us for the amount that was charged twice unless we checked out early. We called Wyndham corporate who said they weren’t responsible. We contacted Expedia, who contacted the front desk. The front desk told Expedia we were lying about the room issues & cleanliness & that’s why they wouldn’t refund us. Finally, the Expedia rep got them to fix it and the property told us we would get a refund, but we still haven’t seen one. The cherry on top was that they disconnected our key cards two hours before checkout.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kelvin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Highly disappointed

Waa highly disappointed too much to explain. I would like my money back
Stayed 2 nights in Dec 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I first arrived i check-in got up to my room and it was dirty, beds was not made no towels or nothing. Went back downstairs to let them know they ask if I can give them a sometime to clean the room up. After returning 3 hours later. The room was cleaned but still not pillows or blankets had to go back downstairs to let them know they provide pillows but then said they are out of blankets.. how are you out of blankets? Why don't you have enough to make sure every room has them? The next day went back downstairs to let them know we still don't have any blankets they told us that they was going to have someone bring them up after an hour later we had to mentioned it again and was told the same thing that they should be coming up soon. After a few hours went back downstairs to notify them again and was told they didn't have any. Staff is rude except for one young lady who did her best to help us when we checked-in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Amari

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a normal hotel room, we got a suite with two bedrooms, two bathrooms and a full kitchen. Love this place.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Corinthian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional and very disrespectful to visitors time.
Stayed 2 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Staff and room were nice just not cleaned properly

Staff was very friendly and helpful! Room wasn’t properly cleaned. The bar of soap was already opened and in the shower (that obviously hadn’t been cleaned). The head board had something smudge on it. Makes ya wonder what else wasn’t properly cleaned that you couldn’t see…
Stayed 1 night in Dec 2024