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Hôtel Restaurant L'Etape

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Restaurant L'Etape

Seasonal outdoor pool, pool umbrellas
Sundeck
Front of property
Desk, soundproofing, iron/ironing board, free WiFi
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
793 Rue Pierre Bellot, Bouc-Bel-Air, Bouches-du-Rhone, 13320
  • Plan de Campagne
    6 min drive
  • Pole d'Activites d'Aix en Provence
    10 min drive
  • Aix-Marseille Golf
    14 min drive
  • Marseille (MRS-Marseille - Provence)
    17 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Quaduple Bastide)

Desk, soundproofing, iron/ironing board, free WiFi

Family Room (Quaduple Bastide)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room (Bastide)

Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room (Bastide)

  • Sleeps 2
  • 1 Double Bed

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About the area

Bouc-Bel-Air

With a stay at Hôtel Restaurant L'Etape in Bouc-Bel-Air, you'll be within a 10-minute drive of Plan de Campagne and Pole d'Activites d'Aix en Provence. .This hotel is 13.5 mi (21.7 km) from Old Port of Marseille and 15.6 mi (25.2 km) from Marseille Provence Cruise Terminal.

What's nearby

  • Plan de Campagne - 6 min drive - 7.5 km
  • Pole d'Activites d'Aix en Provence - 10 min drive - 9.1 km
  • Aix-en-Provence Tourism Office - 15 min drive - 15.6 km
  • Cours Mirabeau - 15 min drive - 15.8 km
  • Hôtel de Caumont - Centre d'Art - 16 min drive - 16.1 km

Getting around

  • Simiane Station - 15 min walk
  • Marseille - Provence Airport (MRS) - 17 min drive

Restaurants

  • ‪Côté Jardin - ‬6 min drive
  • ‪Le Local - ‬6 min drive
  • ‪L'Instant - ‬2 min drive
  • ‪L'Atelier des Délices - ‬5 min drive
  • ‪Le Jambon de Parme - ‬4 min drive

About this property

Hôtel Restaurant L'Etape

Hotel in Bouc-Bel-Air with a seasonal outdoor pool and a coffee shop
Hôtel Restaurant L'Etape offers 35 accommodations with complimentary newspapers and hair dryers. This Bouc-Bel-Air hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy Mediterranean cuisine at L ETAPE, a fine-dining restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Planning an event in Bouc-Bel-Air? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
L ETAPE - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends: EUR 12.50 for adults and EUR 7 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • L ETAPE

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (753 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - noon)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 7:30 AM-10 PM Saturday-Monday, 6:30 AM-10 PM Tuesday-Thursday, and 6:30 AM-7 PM Friday.

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Restaurant L'Etape
Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape
Hôtel Restaurant L'Etape Bouc-Bel-Air
Hôtel Restaurant L'Etape Hotel Bouc-Bel-Air

Hôtel Restaurant L'Etape Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 155 reviews" "
Rating 8 - Good. 76 out of 155 reviews" "
Rating 6 - Okay. 27 out of 155 reviews" "
Rating 4 - Poor. 16 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
Stayed 1 night in Oct 2018

6/10 Okay

m, salt lake city, utah

Liked: Cleanliness, staff & service
Check-in supposed to be at 2pm but room was not ready until 3pm!! Tiny shower!!

6/10 Okay

Daniel, France

all good

8/10 Good

katy, france

Liked: Cleanliness, staff & service
a nice getaway
tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pratical stop in the region
it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!

8/10 Good

fredrick & family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good base to explore Luberon valley and Aix
We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty bad
This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice. Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed. Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night. I certainly would not stay here again.

4/10 Poor

Brenda, Irvine, CA, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good restaurant, disappointing accomodations
The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'Etape in Bouc-Bel-Air
The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.

8/10 Good

Ron, California

Liked: Cleanliness, staff & service, property conditions & facilities
Le Etap Close to all of Provence Highlights
The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.

6/10 Okay

Emilie

Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

8/10 Good

andre

Mérite bien son nom
Stayed 1 night in Jul 2024

10/10 Excellent

Timothée

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour correcte
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL, TERGNIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Etablissement qui a besoin de rénovation
Stayed 2 nights in May 2024

2/10 Terrible

Damien

Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

MARC

Liked: Cleanliness
Avis mitigé
Séjour au calme. Mais pas de restauration lors de mon séjour, et distributeur automatique en panne. L’accueil était fermé sauf lors du petit déjeuner, plutôt correct. Mais la chambre donnant sur le couloir empêchait de profiter de la fenêtre. La télécommande du téléviseur avait. Sans doute un problème de pile. Cependant, chambre propre meme si elles n’a pas été nettoyée pendant mes 2 jours.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de qualité avec personnel aux petits soins
Hôtel très fonctionnel proche d'Aix en PROVENCE, Personnel et accueil très chaleureux. Un peu bruyant si on a les fenêtres ouvertes . J y retournerai
Stayed 1 night in Oct 2023

8/10 Good

Ambre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Très bon hôtel
Stayed 1 night in Aug 2023

4/10 Poor

PATRICK

Liked: Cleanliness, staff & service
L'ETAPE A EVITER !
Chambre standard ne correspondant pas à la réservation (chambre triple). Restauration bien quoique un peu chère. Equipement chambre minimaliste (tuyau douche mauvais état, meuble salle de bain avec moisissure, 1 seul rouleau de papier hygiénique sur la fin, ...) Petit déjeuner limite, pas de renouvellement oeufs brouillés, ni viennoiserie, il vaut mieux arriver dans les premiers, autrement régime ... Pour le tarif, il vaut mieux aller ailleurs.
Stayed 2 nights in Jun 2023

8/10 Good

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 4 nights in Apr 2023

8/10 Good

catherine

Stayed 1 night in Apr 2023