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Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Front of property
Lobby
Lobby
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    4 min drive
  • Raccoon Mountain Caverns
    5 min drive
  • Lookout Mountain Incline Railway
    6 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Chattanooga

With a stay at Quality Inn & Suites in Chattanooga (Lookout Valley), you'll be a 4-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center. .This hotel is 6.9 mi (11 km) from Tennessee Aquarium and 6.4 mi (10.3 km) from Chattanooga Choo Choo.

What's nearby

  • Ruby Falls - 4 min drive - 4.3 km
  • Raccoon Mountain Caverns - 5 min drive - 4.0 km
  • Lookout Mountain Incline Railway - 6 min drive - 5.9 km
  • Chattanooga Convention Center - 7 min drive - 8.8 km
  • Tennessee Aquarium - 8 min drive - 11.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Tap House & Empyreal Brewing Co. - ‬5 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Jack's - ‬3 min walk

About this property

Quality Inn & Suites

Hotel connected to a shopping center in Lookout Valley with free breakfast
Quality Inn & Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 177 out of 925 reviews" "
Rating 8 - Good. 268 out of 925 reviews" "
Rating 6 - Okay. 203 out of 925 reviews" "
Rating 4 - Poor. 136 out of 925 reviews" "
Rating 2 - Terrible. 141 out of 925 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 1 night in Aug 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Davidia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

christie

Disliked: Staff & service, property conditions & facilities
Ceiling held up by 2 nails water damage above bed baseboard missing exposing damaged walls linens torn locked out of room 2nd day had to get key card scanned again 2nd shift associate not very pleasant
Stayed 2 nights in Aug 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
Lookout Mountain
The motel is pretty clean the staff very professional the bed was very comfortable continental breakfast was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Dagoberto

Stayed 1 night in Aug 2024

2/10 Terrible

Franklin

Dirty and uncomfortable
The hotel was hot and musty and moldy, the room was dusty, hot, and the bed linen was dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Well since plane were shut down, My 75 year old Mom with dementia and I decided to drive to Minnesota from Jax, Glorida. Booked hotel easily, got a room that looked clean but had a sink that is broken and smeared over with epoxy. There is a hole in the wall and the tv doesn’t work- it literally won’t turn on. We called last night- no apology, or offer to move to a better room, she only said, thank you for telling me.
Stayed 1 night in Jul 2024

10/10 Excellent

TRUC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for money
Room clean., outside normal, breafast good, near street so very noises in the morning, very easy to accessed many main attraction
Stayed 2 nights in Jul 2024

8/10 Good

Theodore, Louisville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was immaculately clean, But it needed a seriously upgrade. The Furnishings and electronics in the unit I stayed in were outdated. The unit I it was on the first floor, and the view from my window was a retaining wall, and A walk path
Stayed 1 night in Jun 2024

4/10 Poor

Robin

Travelled with partner
Disliked: Staff & service
The room itself is fine, a little dated, but the service here sucks. Lady at the front desk barely made eye contact, no greeting, just held her hand out and said "ID", then literally shooed us toward the elevator after she handed me the key card, like we were on her nerves. Must be super annoying when people interrupt your day by saying hello then having the audacity to expect you do the job you payed for. Get to the room and find a king size bed with 4 pillows but the pillows are throw pillows, like 1 foot by 1 foot. I went back to the desk to ask for extra pillows and the women looked at me like I just asked a fish to climb a tree. We got one extra pillow, also a throw pillow, and you'd have thought it was made of gold the way she acted when she gave it to us. Sign on the desk says they can help with almost anything you need, just ask.... apparently that does not extend to proper pillows...in a hotel. I'm glad we're only staying one night. We won't be back.
Stayed 1 night in Jul 2024

6/10 Okay

Cecilia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Ashlwy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross.
Our one night stay here was awful. As soon as you walked into the lobby it stunk of cigarette smoke. It constantly felt sticky and humid. The walls in the hallway were gross, the carpet was god awful. It was just not a nice stay. The bathroom walls look like they had not been cleaned in months.
Stayed 1 night in Jun 2024

8/10 Good

Latonya

Liked: Cleanliness, staff & service
Nice property but need some updates.
Stayed 3 nights in Jun 2024

2/10 Terrible

Alisha

Stayed 1 night in Jun 2024

8/10 Good

Thomas, HAWTHORNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Clay

Travelled with family, Travelled with family and small children
Disliked: Amenities
Only complaint i have, is the shower had very little pressure.
Stayed 1 night in May 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!! Area around hotel was not very appealing.
Stayed 2 nights in May 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Kim

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I was looking forward to starting our vacation early and heading half way up. Reserved the hotel online. First got there noticed the lobby needed an upgrade, then as going to the room, the hallways are like a sauna. They room was not much better. They have growing black mold thay have tried to paint over, holes in walls and cailing. Some of the outlets dont work which makes it hard to charge your phones. The free breakfast is as cheap as it comes with microwave sausage. We left asap and will never go back.
Stayed 1 night in May 2024

8/10 Good

Victor

Stayed 1 night in May 2024