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The Hotel Chalet at The Choo Choo

4.0 star property

Photo gallery for The Hotel Chalet at The Choo Choo

Luxury Suite
Reception
Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

The Hotel Chalet at The Choo Choo is centrally located in Chattanooga, a 4-minute walk from Chattanooga Choo Choo and 14 minutes by foot from Chattanooga Convention Center. .This hotel is 0.7 mi (1.2 km) from University of Tennessee at Chattanooga and 1.4 mi (2.3 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo - 4 min walk - 0.4 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 15 min walk - 1.3 km
  • Tennessee Aquarium - 3 min drive - 2.3 km
  • Ruby Falls - 7 min drive - 6.4 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars and a 24-hour front desk
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free international calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Elsie's Daughter or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Chattanooga? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bike tour information
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3200 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 132
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – October 2023
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • First-run films
  • Hulu
  • iPod dock
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 994 reviews
Rating 8 - Good. 132 out of 994 reviews
Rating 6 - Okay. 52 out of 994 reviews
Rating 4 - Poor. 15 out of 994 reviews
Rating 2 - Terrible. 12 out of 994 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , pretty location.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT EXPERIENCE
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! I loved the way things were decorated; it was such a cute hotel. I would stay here again and will definitely recommend it to friends.
Stayed 1 night in Dec 2024

8/10 Good

Debbie Kay, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nicely decorated, and in a great location. Things that would make the stay better include quiet hours and tea in the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Ambience, that there were numerous stability bars in tub. Many food & bars close by. Couldn’t fully get shower curtain in tub, water runs on floor
Stayed 1 night in Dec 2024

10/10 Excellent

Ebony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and in a convenient area. I loved the wallpaper and the interiors. I enjoyed my stay and will be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect. The photos don’t do the rooms Justice, they are stunning.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Stayed 2 nights in Dec 2024

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was AMAZING. Very clean and comfortable. Exceeded my expectations. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Centrally located with lots of bars and restaurants in walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
One of my favorite places I've stayed! Adorable hotel, great location, amazing city! I want to come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luv this place!
My husband and I love to stop here! Beds are super comfy, and the lobby is an awesome place to just hang out. Very low key and relaxing! The decor is spot on!
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully charming hotel and grounds. Staff very accommodating with real Southern charm. We will definitely stay here again. Decorations for Christmas are lovely and bedding very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Gennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely friendly and very helpful in giving us suggestions on things to do on our short trip. Our room was immaculate and beautifully decorated. We felt like we were in an original early 1900's luxery hotel room.
Stayed 1 night in Dec 2024

10/10 Excellent

EVGENII

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, even chalet rooms are train styled inside. Amazing reception area with Christmas tree. The only thing that was missing was breakfast.

10/10 Excellent

Ashutosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely ambiance, train, and French theme of this hotel is an experience to remember. 10 out of 10.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024