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Tru By Hilton Chattanooga Hamilton Place

2.5 star property

Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Lobby
Lobby
Game room
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪16 min walk‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Amazon.com Fulfillment Center
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Chattanooga

With a stay at Tru By Hilton Chattanooga Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Zoo. .This hotel is 10 mi (16.1 km) from Tennessee Aquarium and 14.2 mi (22.9 km) from Ruby Falls.

What's nearby

  • Hamilton Place Mall - 16 min walk - 1.4 km
  • Tennessee Valley Railroad Museum - 7 min drive - 5.8 km
  • Amazon.com Fulfillment Center - 7 min drive - 5.7 km
  • Chattanooga Zoo - 14 min drive - 13.5 km
  • Tennessee Aquarium - 16 min drive - 16.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Cracker Barrel - ‬6 min walk
  • ‪Asia Buffet - ‬12 min walk
  • ‪Drake's Chattanooga - ‬17 min walk
  • ‪Forbidden City Restaurant - ‬16 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Tru By Hilton Chattanooga Hamilton Place

Suburban hotel with free breakfast and a health club
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with complimentary newspapers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Chattanooga Hamilton Place. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 386 out of 647 reviews
Rating 8 - Good. 143 out of 647 reviews
Rating 6 - Okay. 70 out of 647 reviews
Rating 4 - Poor. 24 out of 647 reviews
Rating 2 - Terrible. 24 out of 647 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and very comfortable stay. I just wished the shower was cleaned more throughly
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Family friendly. Even had books and a few activities for the kiddos.
Stayed 1 night in Dec 2024

8/10 Good

Santiago Carmona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien el hotel pero me quedaria en una segunda oportunidad por el centro.

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional, accommodating, delightful stay.
Stayed 1 night in Nov 2024

6/10 Okay

Makena

Liked: Staff & service, property conditions & facilities
Average Experience
The bad: It didn’t seem like the room was thoroughly cleaned. We immediately noticed sticky drips of something on the desktop. The bathroom sink was also very slow to drain. Additionally, there were barely enough towels for 2 people — I like to have an extra one to wrap my hair while it’s drying. They also started putting away the breakfast items about 10 minutes before the posted cutoff of 10AM. The good: Our room was by the elevator and it was surprisingly quiet! The bed was also very comfortable. The AC was efficient and not super loud. Overall, I would probably choose a Holiday Inn Express (where we usually stay) over this hotel chain.
Stayed 1 night in Nov 2024

10/10 Excellent

Ginger

Stayed 1 night in Nov 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a place to stay
Stayed 1 night in Nov 2024

6/10 Okay

robert van

Could barely find parking. Room and property could have been cleaner.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Oct 2024

6/10 Okay

JaNeil

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Changed rooms because the conecting door to the next room had a broken lock
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is good and location is safe. Very near to all of the places that I wanted to go. All the staff was very helpful. Rooms are nice, just the air conditioning system is very loud.
Stayed 3 nights in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady in the breakfast area was very rude. Also decided to drag the metal trashcan on its side down the whole hallways textured tiled floor. Only 1 elevator worked, while a whole football team was staying there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitingchat
The room was terrific; clean and the bed comfortable. Only comment was the water pressure in the shower was very powerful. Probably don't need it so strong in order to save water.
Stayed 3 nights in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for overnight stay. Bed and bathroom was clean. Floors could use some cleaning. No carpet and it looked pretty dusty. Decent breakfast, very good coffee and friendly staff.
Stayed 1 night in Oct 2024

4/10 Poor

Laurie

Travelled with family
Disliked: Property conditions & facilities
The doors do not close, they SLAM shut. No one seems to be able to guide the door to close, they just let them slam. These doors slam so hard that the walls shake. This wasn't helped by having a high school football team on my hallway, boys who apparently went from room to room all night and ran up and down the hall from 3:30 to 4:00 a.m. I complained several times and was given "apologies" by the staff. I will never stay at a Tru property again.
Stayed 2 nights in Oct 2024

10/10 Excellent

George, Flowery Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

8/10 Good

kyle, oxford

Business traveller
Liked: Property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were great and it’s a nice place to stay on a long road trip.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024