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Castelo Hotel

4.0 star property

Photo gallery for Castelo Hotel

Front of property
Sauna, steam room
Balcony
Reception
Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast included
  • Pool
  • Laundry

Explore the area

Map
Rua da Muralha, 2/4, Chaves, 5400-414
  • Chaves Castle
    ‪2 min walk‬
  • Museu da Região Flaviense
    ‪2 min walk‬
  • Torre de Menagem & Museu Militar
    ‪3 min walk‬
  • Chaves (CHV)
    ‪3 min drive‬

Room options

View all photos for Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

Deluxe Suite, Hot Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

Luxury Double Room, 1 King Bed, Hot Tub, Mountain View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Vidago Palace

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, (122)
The price is NZ$331
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Vidago Palace

About the area

Chaves

A stay at Castelo Hotel places you in the heart of Chaves, steps from Chaves Castle and Museu da Região Flaviense. .This spa hotel is 29.6 mi (47.7 km) from Parque Nacional da Peneda-Geres and 0.2 mi (0.3 km) from Torre de Menagem & Museu Militar.

What's nearby

  • Chaves Castle - 2 min walk
  • Roman Baths and Palace of Justice - 6 min walk
  • Forte de Sao Francisco - 6 min walk
  • Ponte Trajano - 7 min walk
  • Forte de São Francisco & Forte de São Neutel - 8 min walk

Restaurants

  • ‪Pastelaria Maria - ‬1 min walk
  • ‪Café Pastelaria Sport - ‬4 min walk
  • ‪Adega da Luz - ‬3 min walk
  • ‪Sabores da Loja - ‬1 min walk
  • ‪Pastelaria Princesa - ‬2 min walk

About this property

Castelo Hotel

Hotel in Chaves with a full-service spa and free breakfast
Castelo Hotel offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking within 164 ft

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 10 per person, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves

Castelo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 134 reviews
Rating 8 - Good. 31 out of 134 reviews
Rating 6 - Okay. 2 out of 134 reviews
Rating 4 - Poor. 1 out of 134 reviews
Rating 2 - Terrible. 0 out of 134 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
Stayed 3 nights in Nov 2024

8/10 Good

Barry, Millcreek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice !!
Stayed 1 night in Oct 2024

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well looked after and pride taken in providing a great guest experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly, Hugo was great help.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is very nice and modern.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIA

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Stayed 1 night in Jun 2024

10/10 Excellent

Abilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in May 2024

10/10 Excellent

Rute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean hotel. Great breakfast selection and friendly employees
Stayed 5 nights in Apr 2024

8/10 Good

ARKADIY, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with partner
Very nice hotel. Good service
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VG
Very good up market hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Michele

Stayed 7 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
Stayed 5 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023