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The Charles Hotel

4.0 star property

Photo gallery for The Charles Hotel

Front of property
Exterior
Staircase
Interior entrance
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

Map
One Bennett Street, Cambridge, MA, 02138
  • Harvard University
    ‪2 min walk‬
  • Harvard Square
    ‪5 min walk‬
  • Fenway Park
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors)

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Fellows)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Le Méridien Boston Cambridge

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is NZ$686
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Le Méridien Boston Cambridge

About the area

Cambridge

A stay at The Charles Hotel places you in the heart of Cambridge, a 1-minute drive from Harvard University and 6 minutes from Fenway Park. .This luxury hotel is 3.5 mi (5.6 km) from Boston Museum of Fine Arts and 3.6 mi (5.7 km) from Hynes Convention Center.

What's nearby

  • Harvard University - 2 min walk - 0.2 km
  • Harvard Square - 5 min walk - 0.4 km
  • Fenway Park - 6 min drive - 4.9 km
  • TD Garden - 8 min drive - 6.2 km
  • Boston Common - 9 min drive - 7.4 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 24 min drive

Restaurants

  • ‪Russell House Tavern - ‬4 min walk
  • ‪Felipe's Mexican Taqueria - ‬4 min walk
  • ‪Pinocchio's Pizza & Subs - ‬3 min walk
  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Tasty Burger - ‬4 min walk

About this property

The Charles Hotel

Luxury hotel with 3 restaurants and a full-service spa
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 303 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at Henrietta's Table, one of the hotel's 3 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Henrietta's Table - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Noir Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Enza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Regattabar Jazz Club - This bar specializes in American cuisine and serves light fare only. Reservations are required. Open select days.
Pronto - This bistro specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50.00 per day
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Milla, Ridgefield

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the atmosphere. Incredibly charming and lovely views out over Cambridge.
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best, let's face it.
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just did an overnight and would definitely stay here again. The room was clean and quiet. Parking garage is attached so it was all quite easy.
Stayed 1 night in Dec 2024

8/10 Good

Tania

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex, Atlantic Highlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and breakfast, conveniently located and well appointed. We would certainly go back.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Minette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carol, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facility
Stayed 1 night in Sep 2024

8/10 Good

Andrew, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but remains extremely overpriced. Unless you’re on an expense account you won’t get value for money here. There are equivalent options in Cambridge/Boston at half the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tobe

Always enjoy my stay at. Hotel. Serene, cosmopolitan and gracious.
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olamide

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint would be room service menus needs to offer more
Stayed 2 nights in Nov 2024

10/10 Excellent

PINGPING

Travelled with family and small children
Liked: Staff & service, amenities
very old hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. I did not wait long to check in or out. The location of the hotel is unbeatable. I will not stay anywhere else when I am visiting my children
Stayed 2 nights in Oct 2024

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel. The bed was the most comfortable I’ve even slept in. Room was nice and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Yu-jung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place at unbeatable location.
Stayed 2 nights in Sep 2024

8/10 Good

Honey

Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024