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Waldorf Astoria Chengdu

5.0 star property

Photo gallery for Waldorf Astoria Chengdu

Lake
Indoor pool, pool loungers
Reception
Couples treatment room(s), steam room, body treatments, hydrotherapy
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Jiufang Shopping Center
    ‪6 min walk‬
  • New Century Global Center
    ‪2 min drive‬
  • Century City International Exhibition Center
    ‪5 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪21 min drive‬

Room options

View all photos for King Deluxe with Study

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Deluxe with Study

  • 56 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Lifestyle Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Premier Lifestyle Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Premier Lifestyle Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

2 Queen Premier Lifestyle Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King One Bedroom Waldorf Astoria Suite

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King One Bedroom Waldorf Astoria Suite

  • 105 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Skyline View Room

King Deluxe Skyline View Room

King Deluxe Skyline View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

King Deluxe Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Deluxe Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

2 Queen Deluxe Room

  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for 2 Queen Skyline View Room

Premium bedding, down duvets, free minibar items, in-room safe

2 Queen Skyline View Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Accessible Room

Premium bedding, down duvets, free minibar items, in-room safe

King Accessible Room

  • 56 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Ambassador Suite

Premium bedding, down duvets, free minibar items, in-room safe

King One Bedroom Ambassador Suite

  • 160 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Two Bedroom Royal Suite

Premium bedding, down duvets, free minibar items, in-room safe

King Two Bedroom Royal Suite

  • 215 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

View all photos for King Two Bedroom Presidential Suite

King Two Bedroom Presidential Suite | Living area

King Two Bedroom Presidential Suite

  • 377 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

Similar properties

View from property

The Ritz-Carlton, Chengdu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (287)
The price is NZ$216
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Ritz-Carlton, Chengdu

About the area

Chengdu

With a stay at Waldorf Astoria Chengdu in Chengdu (Wuhou), you'll be a 2-minute drive from New Century Global Center and 8 minutes from People's Park. .This family-friendly hotel is 5.5 mi (8.9 km) from Wuhou Temple and 5.7 mi (9.1 km) from Chengdu IFS.

What's nearby

  • New Century Global Center - 2 min drive
  • People's Park - 8 min drive
  • Chengdu IFS - 8 min drive
  • Wuhou Temple - 8 min drive
  • Taikoo Li Shopping Center - 8 min drive

Getting around

  • South Railway Station - 6 min drive
  • Financial City Station - 10 min walk
  • Shuangliu Intl. Airport (CTU) - 21 min drive

Restaurants

  • ‪星巴克 - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪太平洋咖啡 - ‬3 min walk
  • ‪I DesIgn艺家廊 - ‬3 min walk

About this property

Waldorf Astoria Chengdu

Luxury hotel with 6 restaurants connected to the convention center in Chengdu
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chengdu? This hotel has 20452 square feet (1900 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Waldorf Astoria Chengdu has 6 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per 24-hour period)
  • Available in some public areas: WiFi (CNY 40 per 24-hour period)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee: CNY 258 for adults and CNY 129 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (20452 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Paper towels
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 129 for children
  • Fee for in-room wireless internet: CNY 40 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: CNY 40 per 24-hour period (rates may vary)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to the standard of this kind of hotel.
The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the hotels you should stay
It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great service
Really enjoyed stay, nice service. We definitely will stay there again.
Stayed 1 night in Feb 2018

10/10 Excellent

Chi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奢华酒店
整体感觉很不错，设施服务等各方面都很好
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

ning

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
51樓餐廳享用了2次晚餐，第一次食物及服務非常好，當時的男經理非常細心安排沒有果仁的麵包，隔一天第二次真的不行，最基本麵包都是焦燶的，服務及當天的女經理非常怠慢，49樓餐廳更加不行，任由她人隨意拍照走來走去，影響人客用餐。這真的須要改善。
Stayed 4 nights in Jan 2024

8/10 Good

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 服務員很親切 是華爾道夫 !
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好 裝潢很華麗 服務員很親切:)
Stayed 1 night in Aug 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便 前台接電話的服務員態度有待加強 ! 服務業不應該那麼沒有耐性
Stayed 4 nights in Jul 2021

8/10 Good

Yixuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
位置很方便
Stayed 1 night in Jul 2021

10/10 Excellent

Yixuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的位置很好, 旁邊就是商步行就可以到很方便
Stayed 1 night in Apr 2021

2/10 Terrible

Yixuan

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间视野开阔，可以看到金融城夜景，房间安静舒适。酒店楼下就是购物中心，很方便。
Stayed 1 night in Apr 2020