We read that this hotel is located at the foot of the Mt Juwang and this isn't true! It was a good 15-20 minutes bus ride away from Mt Juwang! And we got a pretty bad scare. After a 4+ hour ride from Seoul, we arrived at Mt Juwang around 3pm+. We wanted to buy the last bus ticket to this hotel, which is leaving at 7pm+ but was told to come back later. So we proceeded to explore Mt Juwang. When we were back around 6pm+ we found out that the entire area was closed already. I called 1330 immediately to inquire on taxis but was told that they could only help book taxi if I'm in Seoul. What they offered was the contact of Cheongsong's taxi company which I have to make the call on my own!?? I seriously doubt they can speak English so we didn't. We hung around at the bus area till we see a bus and run forward to ask but it's not going to the direction of this hotel. There really wasn't much we could do except to wait, and finally a bus came and thank god bus driver said yes when we showed him our hotel booking.
And after we alighted, we walked another 5-10 minutes to reach the hotel. We have booked the ondol room and it was really nice as it was freezing cold outside (thou it's only autumn). We were give discount vouchers for their hot spring next door, but we didn't use them in the end.
Overall, amenities and conditions of hotel are acceptable, except for the location. It would be really nice if hotel itself provides shuttle bus services to-and-fro Mt. Juwang.