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Hotel Los Cocos Chetumal

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Front of property
Premier Room
Reception
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Museo de la Ciudad
    3 min walk
  • Museum of Maya Culture
    6 min walk
  • Palacio de Gobierno
    12 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chetumal

With a stay at Hotel Los Cocos Chetumal, you'll be centrally located in Chetumal, just a 3-minute walk from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture. .This hotel is 17.5 mi (28.2 km) from Lake Bacalar and 0.6 mi (0.9 km) from Palacio de Gobierno.

What's nearby

  • Museum of Maya Culture - 6 min walk - 0.5 km
  • Palacio de Gobierno - 12 min walk - 1.1 km
  • Chetumal Ferry Terminal - 13 min walk - 1.1 km
  • Palacio Municipal De Othon P. Blanco - 13 min walk - 1.2 km
  • Explanada de la Bandera - 14 min walk - 1.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Las Mismas - ‬4 min walk
  • ‪Los Almendros - ‬5 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬5 min walk
  • ‪Pasion Turca - ‬5 min walk

About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and a 24-hour front desk
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy a satisfying meal at La palma serving guests of Hotel Los Cocos Chetumal.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
La palma - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Restaurants on site

  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Fridge

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 228 reviews" "
Rating 8 - Good. 78 out of 228 reviews" "
Rating 6 - Okay. 29 out of 228 reviews" "
Rating 4 - Poor. 7 out of 228 reviews" "
Rating 2 - Terrible. 9 out of 228 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

FRANCISCO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin, Houston

Liked: Amenities
Nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Stayed 2 nights in Jul 2024

8/10 Good

Lilian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonner and the place not unkept
Stayed 2 nights in Jun 2024

10/10 Excellent

Moreiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. My son enjoyed the pool.
Stayed 2 nights in Apr 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel. Sometimes the service (at the restaurant) was not the best, slow and one rude server. Other than that, the hotel is okay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff
Stayed 1 night in Feb 2024

10/10 Excellent

Ardon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top quality in every aspect!
Stayed 1 night in Feb 2024

10/10 Excellent

Josue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar!!!!
Stayed 1 night in Jan 2024

8/10 Good

Suzy

Stayed 1 night in Jan 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Vacation
Hotel needs update on furnitures. Shower needs an appealing feeling.
Stayed 3 nights in Jan 2024

8/10 Good

stephen

Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2023

2/10 Terrible

norma

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buen servicio y adecuada limpieza de la habitación. El baño de la habitación 123 necesita una renovación completa. Puerta de la regadera rota, moho en piso y mosaicos, etc. Buen restaurante.
Stayed 1 night in Aug 2023

10/10 Excellent

Ada, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and great staff
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & service. Clean and nice.
Stayed 1 night in Aug 2023

6/10 Okay

Simone

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nelma

Stayed 1 night in Aug 2023