With a stay at Hotel Jaiba Mahahual in Mahahual, you'll be within a 5-minute drive of Costa Maya Port and Mahahual Beach. .This hotel is 0.9 mi (1.5 km) from Mahahual Lighthouse and 1.5 mi (2.3 km) from Maya Water Park.
What's nearby
Mahahual Lighthouse - 18 min walk
Costa Maya Port - 4 min drive
Mahahual Beach - 4 min drive
Maya Water Park - 5 min drive
Maya Chan Beach - 46 min drive
Restaurants
The Krazy Lobster - 5 min drive
Tequila Beach Club - 4 min drive
Blue Kay Mahahual - 3 min drive
La Tartaleta - 11 min walk
Blue Bay Beach Club - 3 min drive
About this property
Hotel Jaiba Mahahual
Adults-only hotel with a rooftop terrace and spa services
Hotel Jaiba Mahahual offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring heated floors. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Return airport shuttle (surcharge)
Things to do
Bike rentals
Ecotours
Outdoor pool
Spa services
Conveniences
Banquet hall
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Picnic area
Rooftop terrace
Spa
Massages
Accessibility
This property does not have any lifts
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Egyptian cotton sheets
Premium bedding
Bathroom
Free toiletries
Shower
Towels
Food and drink
Coffee/tea maker
Dining room
Minibar
More
Access via exterior corridors
Desk
Heated floors
Individually decorated
Individually furnished
Laptop-friendly workspace
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Early check-in fee: MXN 500 (subject to availability)
Late check-out fee: MXN 900 (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Jaiba Mahahual
Jaiba Mahahual
Hotel Jaiba
Hotel Jaiba Mahahual Hotel
Hotel Jaiba Mahahual Mahahual
Hotel Jaiba Mahahual Hotel Mahahual
Hotel Jaiba Mahahual Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The personal was very kind and willing to help. I wish I could say the same for the rest of my stay. Unfortunately the water was stinking and there were lots of ants. I wouldn’t stay in that hotel again. In fact I wouldn’t visit Mahahual again.
My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Best service I have ever had, feels like at friends house not in a hotel. Location a bit outside, but taxi only 20 pesos per trip. Amazing relax area on the roof. My best recommendations! And the welcome surprise on my bed i swear was something so sweet and amazing! Thank you
El precio es alto en relación a lo que ofrecen. Las instalaciones demasiado limitadas.
La atención de las encargadas EXCELENTE. Se esmeran por la decoración y por la limpieza.
Tuvimos una experiencia excelente mi esposa y yo quedamos satisfechos del hotel , tienen un excelente servicio las chicas que nos atendieron fueron amables desde la llegada , recomendadisimo el hotel
Fue una estancia perfecta, no hay otra palabra para describirlo. El hotel es muy bonito, siempre limpio, adecuado a lo que buscaba, cómodo y con lo necesario para pasarla rico, el internet es excelente. Las chicas en recepción son muy atentas, amables, siempre preocupadas por la comodidad y bienestar del huésped y además, puedes confiar en sus consejos sobre sitios a visitar para comer o disfrutar en Mahahual y alrededores.
En general mi familia y yo quedamos muy satisfechos con el Hotel Jaiba. lo recomendamos definitivamente y creemos que es un lugar especial en esa joya que es Mahahual.