With a stay at Urban Bacalar Hotel in Bacalar, you'll be a 5-minute walk from Lake Bacalar and within a 5-minute drive of Laguna Bacalar Ecological Park. .This hotel is 0.9 mi (1.4 km) from Polytechnic University of Bacalar and 1.6 mi (2.5 km) from Fort of San Felipe.
What's nearby
Lake Bacalar - 5 min walk
Laguna Bacalar Ecological Park - 2 min drive
Fort of San Felipe - 3 min drive
Municipal Spa of Bacalar - 5 min drive
Cenote Cocalitos - 7 min drive
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Restaurants
La Playita - 3 min drive
Marisqueria el Taco Loco - 3 min walk
El Sazón a la Mexicana - 20 min walk
Finisterre Bacalar - 3 min drive
Yerbabuena - 3 min drive
About this property
Urban Bacalar Hotel
Hotel with free parking, a short walk to Lake Bacalar
Urban Bacalar Hotel offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Urban Bacalar Hotel , enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Urban Bacalar Hotel has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free secured self-parking on site
Food and drink
1 restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Computer station
Outdoors
Garden
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer (on request)
Rainfall showerhead
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Free bottled water
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar
Urban Bacalar Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
No se queden acá, muy lejos del centro, las habitaciones demasiado pequeñas y el desayuno no es nada. Cero recomendable, no hay ningún esfuerzo por mejorar el hotel
La gente de la recepción si fue amable
Fair hotel for the price to spend the night as you travel from one place to the other or if you are planning to take tours for the whole day. Lots of rules for everything, even bed sheets. They ask you to sign a document and charge 80 usd for dirty linens. Breakfast is modest but ok.
Located a bit out of town but taxis cheap and they will happily call one for you when needed. Rooms quite small but ok for one. Very comfortable bed. Shower pressure a bit weak. Staff lovely and very helpful. Good WiFi. Also lovely pool. Could do with more basics like glasses and fridge in room as nothing available to buy on site. Also could do with soundproofing rooms as can hear everything. Overall a good stay so comments meant to be constructive.
We enjoyed our two nights at this hotel. It was clean and safe, and the water was hot. The clerk who checked us in, Carlos, was super friendly and helped us book a trip to the lagoon (which is not to be missed). We would stay there again and look forward to our return to the area.
They only have the “Caribbean breakfast” which is two slices of fruit. One melon and one papaya. Or cereal which they run out. Coffee or juice which are disgusting. They need to improve a lot. The price was expensive for what they offer.
The accommodation was good. So was the pool, neat and blue.
1.
But we realized in end of the day that the door, in spite of being locked inside/outside with just a push it could be opened. They could not fix it even over the next. day.
2. The front office reception staff both were courteous. However the breakfast service person/cook was totally unwelcoming.
a. We went for coffee at 7.50am and he made some noise about giving us coffee. I did not mind paying for it. But sounded real complaining in spanish.
b. We were 3 of us. during bfast, We just chose coffee and bread. He have us 1 slice each. We request for one more slice..and he made a lot of noise in spanish with the reception staff for just one more slice. Ultimately ...we waited and he never bothered to give us. Simply disappointing .
Frst day they ran out of coffe, second day it took them over an hour to serve me chilaquiles and i was the only customer sitting there for the first half hour, after that a couple arrived and they served them first, they were heating my chilaquiles on the microwave for over 15 minutes and when they arrived oh! Surprise! There was plastic all over the food, melted with the cheese.
The hotel is ok, but eat somewhere else, they give you fruit or cereal for free but if you order additional food it is terrible and expensive for what they serve.