Myself and my partner stayed here for 2 nights following a stay in Bangkok and Chiang Rai.
This accommodation is never a 4 star. Maybe we were spoilt as we had just stayed in the Sheraton in Bangkok (4 star) and the Le Meridien in Chang Rai (5 star), this hotel just can not compare.
I booked a riverfront suite, this was never a 'suite', the only difference above a standard room was a sofa that you could not sit on and two plates with cutlery ?!?!?
There was not enough space to put your clothes away and we just ended up living out of our cases.
The Jacuzzi bath did not work and we had to call reception (the guy did come very quickly) who got under the bath and got it working. We couldn't then switch it off until my partner got under the bath and manage to sort it.
The location is stated as 1.8Km away from the city centre/night bazaar, no chance, you could not walk it, it was more than double that and the hotel location is in the middle of nowhere.
When asked about getting a taxi into the town, reception advised us to download Uber, which proved ok except for some cancellations because the drivers said it was too far away to come and get us in the traffic.
I should have checked before I booked, but this 4 star hotel does not have a bar !!!!
Pool is tiny and as some rooms have direct access to it, it was a bit disconcerting having to swim in front of other apartments bedrooms, as the pool is only about 3ft wide.
Breakfast was great though.
Bitterly disappointing.