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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Property preview
Lobby
Lobby
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Place, Navy Pier
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.0 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

You'll be centrally located in Chicago with a stay at The Chicago Hotel Collection Ambassador Gold Coast, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. .This hotel is 0.8 mi (1.3 km) from North Avenue Beach and 1.9 mi (3.1 km) from Peggy Notebaert Nature Museum.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Chicago History Museum - 10 min walk - 0.8 km
  • North Avenue Beach - 11 min walk - 1.0 km
  • Navy Pier - 5 min drive - 3.6 km
  • Wrigley Field - 6 min drive - 6.0 km

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 6 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Lodge Tavern - ‬4 min walk
  • ‪The Ambassador Room - ‬1 min walk
  • ‪Hopsmith Tavern - ‬4 min walk
  • ‪Sushi Boutique - ‬3 min walk

About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 279 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a satisfying meal at The Ambassador Room serving guests of The Chicago Hotel Collection Ambassador Gold Coast. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

Reviews

The Chicago Hotel Collection Ambassador Gold Coast Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1195 reviews
Rating 8 - Good. 242 out of 1195 reviews
Rating 6 - Okay. 139 out of 1195 reviews
Rating 4 - Poor. 93 out of 1195 reviews
Rating 2 - Terrible. 88 out of 1195 reviews

Reviews

8/10 Good

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Monu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Rubiceli

Stayed 1 night in Jul 2025

6/10 Okay

Stu

Liked: Cleanliness, staff & service
Enjoyed my stay. Staff were excellent. However, the pull out bed was hard, flat and not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph, Chicago

Stayed 1 night in Jul 2025

4/10 Poor

Jamie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Needs better parking. $70 per day is a bit much. Wish this had been disclosed prior. I had to search for it online after I paid. The also added amenities that are mandatory on your bill. We didn’t want them nor did we use them…but We had to pay for them all. That was disappointing. It’s. Lot of money.
Stayed 1 night in Jul 2025

10/10 Excellent

Maxfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and friendly staff!
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel that this property did not reflect the price it was charged per nite. The photos were deceiving because it was not what was actually there. The carpeting was stained all over and the room was very uncomfortable despite the age of the hotel. We feel it was not where near the $600 a nite.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Missed my train and ended up staying a night at the Ambassador. It was a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Windy, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to for stays in Chicago. The hotel is stunning! The location on the Gold Coast is perfect for accessing every part of downtown and transportation beyond. The rooms are immaculate and so chic. Staff are helpful and accommodating. I needed to check-in early and they got me in!
Lobby
Queen Room
Stayed 1 night in Jul 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Very large rooms. Expensive unexpected amenity fee. Be prepared to be charged 300-400 for breakfast parking etc. hotel
Stayed 2 nights in May 2025

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining.
Stayed 1 night in May 2025

8/10 Good

Wenqi

Travelled with family
Disliked: Amenities, property conditions & facilities
Staffs are friendly and location is pretty close to attractions with uber. Facility condition is not the best and no one cleaning and refilling shampoo conditioner during the day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay even got complimentary alcoholic beverages! Star was amazing!
Stayed 1 night in Jul 2025

6/10 Okay

Shivani

Travelled with family and small children
Disliked: Staff & service, amenities
We were there for 3 nights and our stay was pleasant. However, our room was not cleaned over the 3 days of our stay. No one provided us new towels or anything and even when we called reception, it took forever for them to send someone up to our room. The AC stopped working and it was super hot. An expert came and fixed but then AC broke down and started to leak. Eventually issue was sorted. Drinks and food were good. Overall decent stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
great location for my interests
Stayed 3 nights in Jul 2025

2/10 Terrible

David, Hampstead

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not even consider booking here. I prepaid for two rooms, upon checking in only one as available. I was told that I would receive a call when the second one was available. We went out and explored the city. I never received a call, when we went to the front desk to check in later I was told there were no rooms available. There were several people in the lobby also with paid reservations and no rooms. I was told that they would bring up a cot, it never happened. Followed up, never promised again, and showed. With no follow-up or explanation. We asked for additional towels (only two in the room) never got them, housekeeping was no where to be found. Unfortunately so in out party had to sleep on the floor for two nights. I was promised a refund and as of this point it has not been received.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need a lot of work. We can issues with cleanliness and things not working.
Stayed 4 nights in Jul 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in - the hotel gave our room away saying they were overbooked and we had no room. I had even done the early check in to the room. My family of 5 after traveling 14 hours was now stranded in Chicago with no hotel room. No rooms available in the area of town we wanted to stay in. So our only opinion was to stay 30 miles away at a much less attractive hotel. I was furious and the hotel staff basically said “sorry not sorry” we weren’t the only ones they did this too. It was awful experience and I will NEVER book with them or one of there affiliates again. There excuse was since we booked through a third party (Expedia) they didn’t have to honor the reservation which was already paid for!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! 2nd time staying
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 1 night in Jul 2025

10/10 Excellent

Larena

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025