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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Lobby
Terrace/patio
Lobby
Sports facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

Frette Italian sheets, premium bedding, in-room safe, desk

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Chicago Hotel Collection - Magnificent Mile
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 1,168 reviews
The price is NZ$204
includes taxes & fees
14 Jan - 15 Jan
The Chicago Hotel Collection - Magnificent Mile

About the area

Chicago

You'll be centrally located in Chicago with a stay at The Chicago Hotel Collection Ambassador Gold Coast, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. .This hotel is 0.8 mi (1.3 km) from North Avenue Beach and 1.9 mi (3.1 km) from Peggy Notebaert Nature Museum.

What's nearby

  • Oak Street Beach - 5 min walk - 0.5 km
  • State Street - 8 min walk - 0.7 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Chicago History Museum - 10 min walk - 0.8 km
  • North Avenue Beach - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 6 min walk
  • Chicago Midway Airport (MDW) - 43 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Lodge Tavern - ‬4 min walk
  • ‪Hopsmith Tavern - ‬4 min walk
  • ‪Butch McGuire's - ‬4 min walk
  • ‪3 Arts Club Cafe at RH Chicago - ‬2 min walk

About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 279 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a satisfying meal at The Ambassador Room serving guests of The Chicago Hotel Collection Ambassador Gold Coast. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 684 out of 1271 reviews
Rating 8 - Good. 253 out of 1271 reviews
Rating 6 - Okay. 143 out of 1271 reviews
Rating 4 - Poor. 95 out of 1271 reviews
Rating 2 - Terrible. 96 out of 1271 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
m
Stayed 4 nights in Oct 2025

2/10 Terrible

Joel

Stayed 4 nights in Oct 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

6/10 Okay

Chwee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely disappointing stay. The room was dirty upon arrival, and there was no housekeeping service at all during my visit. I had to go down to the front desk just to get clean towels, since no one ever came to the room. At check-in, I was hit with a surprise $99 per night “fee” that was never mentioned during booking—completely misleading. To make matters worse, there were bogus dinner and drink charges added to my final bill for items I never ordered, and the front desk staff was unhelpful when I tried to get it resolved. For the price, this hotel is absolutely not worth it. Poor cleanliness, hidden fees, and terrible customer service — I wouldn’t stay here again or recommend it to anyone.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joe

Stayed 2 nights in Oct 2025

4/10 Poor

Cristhian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean, a lot of dust around the furniture, everything is very old and a few things doesn’t work well. No service at the room and very hard to get towels and toilet paper. I won’t use this hotel next time
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

6/10 Okay

Marya

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Stayed 1 night in Oct 2025

4/10 Poor

Melanie, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Osniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Mohanad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Iban

Stayed 7 nights in Sep 2025

10/10 Excellent

Whitney

Stayed 1 night in Oct 2025

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
What i need to mention is what i cam back after the fist night , i found my room had not been cleaned . When i inquiried at reception they said well you did'nt ask for ... Never seen/heard anything similar in a 3 stars hotel in 45 years of traveling . So it's up to you to do what you need to do with this , but honestly I will never stay again there and will probably make direct reservations from now on on hotel chains I have already experienced . Btw i was promised a discount for my room not done , discount which was not applied. In summary this is a hotel where they probably do not expect customers to come back and they know they will alsways be full because Chicago is a very visited city. Enough said on this bad experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Borislava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Large room! Delicious breakfast included!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience staying at this hotel, I have stayed here before and have had good experiences. Hotel is quiet, clean, friendly staff and a great location near mag mile. I will stay here again in future trips.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen, Middleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, room comfort
Room’s not spacious but still okay but can be better on vaccumm
Stayed 2 nights in Sep 2025

6/10 Okay

Robin, Seattle

Travelled with partner
There was a pile of crumbs in the hallway close to the elevator on the floor where our room was that was there the entire four days of our stay, despite the fact that we called it to the attention of both the reception clerk and a maid.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay in Chicago at The Chicago Hotel. Check in was really quick and easy. At check in we were handed 6 bottles of water, 2 drink coupons and 2 breakfast coupons which was such a bonus! Our room was extremely comfortable (space wise, pillows and beds!). We were very impressed with how quiet the room was. We didnt hear any noise all night long. We slept great! Waking up after such a great nights sleep to the breakfasts buffet was a treat! The food was great and the dining area was very well attended considering how crowded it was. Our next visit to Chicago will definitely include a stay in the beautiful neighborhood of Gold Coast!
Stayed 1 night in Oct 2025

8/10 Good

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms of the hotel are a bit older but you can tell they do their best to keep them clean. Our tv didn’t work so that was a negative even though maintenance tried to fix it. I appreciated the breakfast coupons for morning buffet and complimentary water bottles too. The best part was the short walk to the lakefront. The worst part was the horrible parking situation.
Stayed 1 night in Sep 2025