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Best Western Des Plaines/O’Hare

2.5 star property

Photo gallery for Best Western Des Plaines/O’Hare

Standard Room, 1 King Bed, Non Smoking, Hot Tub
Lobby
Reception
Indoor pool
Free continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Apache Park
    ‪2 min drive‬
  • Place, Lake Park
    ‪2 min drive‬
  • Place, Arndt Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

Accessible King Room

  • Sleeps 3

King Room with Hot Tub

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

King Room

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 3

Two Queen Room

  • Sleeps 4

Similar properties

Lobby
Super 8 by Wyndham Chicago O'Hare Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.8 out of 5, Good, 1,554 reviews
The price is NZ$134
includes taxes & fees
4 Jan - 5 Jan 2026
Super 8 by Wyndham Chicago O'Hare Airport

About the area

Des Plaines

When you stay at Best Western Des Plaines/O’Hare in Des Plaines, you'll be near the airport, a 3-minute drive from Allstate Arena and 7 minutes from Donald E. Stephens Convention Center. .This hotel is 12 mi (19.3 km) from Northwestern University and 16.4 mi (26.4 km) from Lake Michigan.

What's nearby

  • Apache Park - 2 min drive - 2.1 km
  • Lake Park - 2 min drive - 2.1 km
  • Arndt Park - 3 min drive - 1.8 km
  • Wrigley Field - 24 min drive - 27.0 km
  • Michigan Avenue - 26 min drive - 33.3 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 160 out of 1008 reviews
Rating 4 - Poor. 76 out of 1008 reviews
Rating 2 - Terrible. 142 out of 1008 reviews

Reviews

8/10 Good

Tibor

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Mhd

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience in an older property. Good standard breakfast. I would recommend that they install an overhead sign to locate the elevator in a lonnnng hallway
Stayed 1 night in Sep 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I expected.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kearstyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place to stay in the Chicago area. The place is a little hard to see off the road.
Stayed 1 night in Sep 2025

8/10 Good

Jordan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very hard, but everything is perfect.
Stayed 6 nights in Sep 2025

10/10 Excellent

osvaldo

Stayed 1 night in Sep 2025

2/10 Terrible

Arielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, there was no one there to check Us in. We waited 30 min, rang the bell, called several Times, heard the phone ringing but no one came out. We finally called the main best western line and by the time they called someone was back in the office. We checked in and stayed in the room with a jacuzzi tub. The room was unfinished, the base trim wasn’t done, no smart TV, and filthy dirty with long black hairs all around the bath tub and ants crawling on the night stands. The next morning at 9am we went to get breakfast and the eggs and bacon were ice cold. Miserable experience.
Stayed 1 night in Sep 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Be careful when stepping into the shower - the basin is slick
Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was ok, found unknown red pill on the floor. TV difficult to work, it requires 2 remotes. Toilet must be flushed more than once for waste to go down completely. Front desk staff seemed incompetent, confusion charging correct credit card. Refused to give me a receipt said receipt would come from Expedia not them.
Stayed 1 night in Sep 2025

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Valentina

Liked: Staff & service
Disliked: Cleanliness
The staff was really kind and friendly. The room was not very clean.
Stayed 1 night in Aug 2025

6/10 Okay

Elliott

Stayed 2 nights in Aug 2025

2/10 Terrible

Erley

Not clean, no pool, bugs around the food area
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

bayar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Elliott

Liked: Amenities
liked the staff and the breakfast. Close to noisy railroad.
Stayed 1 night in Aug 2025

2/10 Terrible

Gary

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager kicked out a tourist visiting from canada and left me on the side of the road at 4am in Chicago , a city I have no idea about. I left one day early, the hotel smells, the staff sticks, save your $. my room stayed clogged and was the last to get cleaned despite booking a kings size master
Stayed 5 nights in Aug 2025

2/10 Terrible

Stephen, Gastonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not in good working order, I was told to fix the problem and no other room was available. I had to go to another hotel and was not given a refund for a room I never received.
Stayed 2 nights in Aug 2025

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
No maid service. Noisy neighbors in the middle of the night
Stayed 6 nights in Aug 2025