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Best Western Chicago - Downers Grove

2.5 star property

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, pool loungers
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪3 min drive‬
  • Advocate Good Samaritan Hospital
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1982)
The price is NZ$178
for 1 room
includes taxes & fees
18 Mar - 19 Mar
SureStay Plus Hotel by Best Western Chicago Lombard

About the area

Downers Grove

Located in Downers Grove, Best Western Chicago - Downers Grove is in the business district, within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 2.2 mi (3.6 km) from Morton Arboretum and 3 mi (4.9 km) from College of Dupage.

What's nearby

  • Yorktown Shopping Center - 3 min drive
  • Morton Arboretum - 5 min drive
  • College of Dupage - 6 min drive
  • Oakbrook Center Mall - 7 min drive
  • Wheaton College - 9 min drive

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's Downers Grove - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Chama Gaúcha Brazilian Steakhouse - Chicago - ‬1 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Original Hooters - ‬11 min walk

About this property

Best Western Chicago - Downers Grove

Suburban hotel with free breakfast and a fitness center
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At Best Western Chicago - Downers Grove, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Downers Grove? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 850 out of 1501 reviews
Rating 8 - Good. 386 out of 1501 reviews
Rating 6 - Okay. 133 out of 1501 reviews
Rating 4 - Poor. 63 out of 1501 reviews
Rating 2 - Terrible. 69 out of 1501 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Best Western Downer's Grove. The front desk staff was very friendly, as were the housekeeping and dining staff that we interacted with. The price point was affordable and we loved the various options for continental breakfast. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, we were greeted by Patricia, who exhibited AMAZING customer service. We dropped off our belongings in our room and left to spend time with family. When we returned after midnight, we found that the heat in our room was not working. I notified the front desk, and we were promptly moved to another room on the same floor, which was super convenient. The next morning, we were out all day and returned at night to find that our key cards did not work in the door. I went down to the front desk, and Patricia was working again. She noticed that while we received key cards for the new room, the employee who assisted us the night before did not change our room in the system, leading hotel staff to re-key the room, as it appeared in the system that it was vacant. Patricia worked expeditiously to get the issue resolved by changing our room reservation in the system and providing us with new key cards. Even though the error was not hers, she kept a smile on her face and a good attitude while she worked through the process. This is exactly the type of service that will keep us coming back to this location in Downer's Grove. There are several hotels in the area that we could choose from. But interactions like this will always bring us back. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pretty good experience. No issues at all. I do wish there was better parking, but thats a semi-acceptable negative. I would definitely stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveller
Liked: Staff & service
I booked this hotel because of the good ratings and low rate. However, I regretted it almost as soon as I checked into my room. The place was packed, loud, and the rooms provide very little shield from the noise. When walking down the hallways you can hear everything going on in the rooms as you pass. Once inside your room, you hear every conversation, every door opened and shut, just about every noise nearby. There is also little shield from the noise outside, which was problematic on a night when the hotel was packed and someone's car alarm continued to go off throughout the night. The hotel is much older than the photos suggest. My room was also in fairly rough condition. Wallpaper was falling off the wall beneath the window, the toilet ran every couple of minutes, etc. Next time I will gladly pay extra to stay somewhere else.
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Staff were friendly and accommodating. Hallways smelled like weed...all hours of the day and night.
Stayed 3 nights in Nov 2024

6/10 Okay

Cortney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

warren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

It was cool
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good service from desk
Stayed 3 nights in Nov 2024

6/10 Okay

Jeffrey

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly stay
Love that it's conveniently located and pet friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Parag

Business traveller
Liked: Cleanliness, staff & service, amenities
Decent and affordable
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk good servise
Stayed 3 nights in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk good see use
Stayed 3 nights in Nov 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Great no complaints
Stayed 1 night in Nov 2024

4/10 Poor

Aleecia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds need upgraded
The beds were so hard and painful. I have such a sore back now after staying 2 nights. Also the bathroom is very small.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercides

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple overnight trip very nice
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good nothing super great but good price for nice room
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Amenities
God attention in front desk
Stayed 3 nights in Nov 2024

10/10 Excellent

brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024