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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Exterior
Exterior
Meeting facility
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Laundry
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • Willis Tower
    ‪15 min walk‬
  • Michigan Avenue
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Hearing Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About the area

Chicago

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop by IHG is within a 15-minute walk of University of Illinois Chicago and Willis Tower. .This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

What's nearby

  • Willis Tower - 15 min walk - 1.3 km
  • Millennium Park - 2 min drive - 2.1 km
  • Michigan Avenue - 2 min drive - 2.2 km
  • Chicago Riverwalk - 2 min drive - 2.4 km
  • Grant Park - 3 min drive - 3.3 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪TBK Greektown (Taco Burrito King) - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪One Twelve N Green Street - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel with a fitness center, a short walk to University of Illinois Chicago
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Stay in one of 398 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a vending machine.
Satisfy your appetite with American cuisine at Rye Deli & Drink, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 54.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22.00-40.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rye Deli & Drink
  • RYE BAR

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 76
  • Magnifying mirror
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1013 reviews
Rating 8 - Good. 230 out of 1013 reviews
Rating 6 - Okay. 86 out of 1013 reviews
Rating 4 - Poor. 49 out of 1013 reviews
Rating 2 - Terrible. 45 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marie-France

Stayed 2 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary, wisconsin dells

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downstairs bar staff was fantastic
Stayed 1 night in Nov 2024

8/10 Good

CAMIRRA, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and just ok
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cafe that was part of the lobby and you did not have to go outside to access it. Disliked the noise level from the Main Street that came into our room through the sliding glass door and there was a lot of very cold air that came though the door as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the building was great. It was close to all of the sites we wanted to see and a WF across the street. The only issue was just outside the building there was a tunnel that smelled horrible and the parking garage too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Very Nice Staff ☺️
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very helpful and personable upon check-in and throughout the stay when we had questions. The restaurant on site was casual but quite nice. Food was good. Service was excellent. Hotel was within walking distance of event that I was in town for as well as other restaurants so would definitely stay here again if I wanted to be in this area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susy

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Markesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

PRISCILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and staff was nice and helpful. The room was nice and cozy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tamela, Le Mars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many restaurants to choose from near the hotel. The staff was very friendly!
Stayed 3 nights in Nov 2024

2/10 Terrible

Ron

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Nov 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are a bit thin but otherwise this was a very comfortable and easy place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Flavia

Stayed 4 nights in Sep 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in West Loop. Great location. Lots of restaurants, bars and shopping in West Loop.
Stayed 3 nights in Nov 2024