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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago West Loop by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Merchandise Mart
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(129 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Congress Plaza Hotel
Downtown Chicago
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.0 out of 5, Very good, 10,134 reviews
The price is NZ$272
includes taxes & fees
26 May - 27 May
Congress Plaza Hotel

About the area

Chicago

Located in Chicago (Downtown Chicago), Crowne Plaza Chicago West Loop by IHG is within a 15-minute walk of University of Illinois Chicago and Willis Tower. .This hotel is 1.3 mi (2 km) from Millennium Park and 1.3 mi (2.2 km) from Michigan Avenue.

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.8 km
  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • State Street - 19 min walk - 1.7 km
  • Millennium Park - 4 min drive - 2.5 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Sawada Coffee - ‬5 min walk
  • ‪Bonyeon - ‬6 min walk
  • ‪Omakase Yume - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Stay in one of 398 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Satisfy your appetite with American cuisine at Rye Deli & Drink, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Chicago? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Up to 30 lbs per pet

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza

Chicago Crowne Plaza Metro

Chicago Metro Crowne Plaza

Crowne Plaza Chicago

Crowne Plaza Chicago West Loop Hotel

Crowne Plaza Metro

Crowne Plaza Metro Hotel

Crowne Plaza Metro Hotel Chicago

Metro Crowne Plaza

Metro Crowne Plaza Chicago

Crowne Plaza Chicago - The Metro Hotel Chicago

Crowne Plaza Loop Hotel

Crowne Plaza Loop

Crowne Plaza Chicago - The Metro Hotel

Crowne Plaza Chicago West Loop

Crowne Plaza Chicago West Loop by IHG Hotel

Crowne Plaza Chicago West Loop an IHG Hotel

Crowne Plaza Chicago West Loop by IHG Chicago

Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1446 out of 2177 reviews
Rating 8 - Good. 443 out of 2177 reviews
Rating 6 - Okay. 157 out of 2177 reviews
Rating 4 - Poor. 63 out of 2177 reviews
Rating 2 - Terrible. 68 out of 2177 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff is very friendly. Nice to have adjoining restaurant with good food.
Stayed 1 night in Feb 2026

10/10 Excellent

Crystal

Stayed 2 nights in Dec 2025

10/10 Excellent

Elias

Stayed 2 nights in Feb 2026

10/10 Excellent

Eleanor

Stayed 1 night in Feb 2026

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk. Good bagels at restaurant . Great pocation
Stayed 2 nights in Jan 2026

8/10 Good

Vedran

Business traveller
Liked: Cleanliness, staff & service, amenities
The heating was noisy and thermostat controls did not work
Stayed 4 nights in Feb 2026

8/10 Good

Quintin

Liked: Cleanliness, staff & service
Everything was great except the bed. I was in room 1607 and the bed closest to the window needs to be replaced. Sags on the left side. Otherwise the room was great. The interstate was noisy and besides the police, ambulances and fire trucks, it was peaceful. But I guess that’s Chicago 😉.
Stayed 3 nights in Feb 2026

2/10 Terrible

Jose

Travelled with partner
Hotel was close when i arrive and the noice was too lound from room to room.
Stayed 1 night in Jan 2026

10/10 Excellent

Roury

Stayed 2 nights in Feb 2026

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, friendly staff, good location
Stayed 1 night in Feb 2026

6/10 Okay

Edili

Stayed 2 nights in Feb 2026

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was as kind and helpful as could be and really went out of their way for us several times. Very clean room, perfect location for exploring, great price!
Stayed 2 nights in Feb 2026

10/10 Excellent

Layla

Stayed 2 nights in Jan 2026

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, easy check in and check out
Stayed 1 night in Feb 2026

10/10 Excellent

Griselda

Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2026

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful, knowledgeable with great communication through text as well. Everything was clean. Wish parking wasn’t so much money :(. The hotel staff went above and beyond for us. Even had a kind man offer to make me a sandwich after the restaurants were closed following a night out. Took the time to make it for my voluntarily and was so nice our entire stay. Really made me smile and was such a thoughtful way to improve my stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

We
Stayed 1 night in Feb 2026

10/10 Excellent

Andrea

Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Shanita

Liked: Cleanliness, property conditions & facilities
Staff nice and the hotel was beautiful
Stayed 3 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jan 2026

8/10 Good

Nancy

Stayed 1 night in Jan 2026

10/10 Excellent

tiasha

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary Ann

Stayed 2 nights in Jan 2026