Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Exterior
Indoor pool
Bar (on property)
Bar (on property)
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
707 E Butterfield Road, Lombard, IL, 60148
  • Yorktown Shopping Center
    4 min walk
  • Chick-fil-A
    1 min walk
  • Downers Grove Fairview Avenue Station
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    28 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lombard

Located in Lombard, Embassy Suites by Hilton Chicago Lombard Oak Brook is in the business district, a 4-minute walk from Yorktown Shopping Center and within a 5-minute drive of Advocate Good Samaritan Hospital. .This hotel is 14.7 mi (23.7 km) from Donald E. Stephens Convention Center and 2.7 mi (4.4 km) from Oakbrook Center Mall.

What's nearby

  • Yorktown Shopping Center - 4 min walk
  • Oakbrook Center Mall - 4 min drive
  • Drury Lane Theater - 5 min drive
  • Morton Arboretum - 7 min drive
  • College of Dupage - 8 min drive

Getting around

  • Downers Grove Fairview Avenue Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 28 min drive

Restaurants

  • ‪Food Court - Yorktown Center - ‬14 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Miller's Ale House - Chicago Lombard - ‬11 min walk
  • ‪Yard House - ‬12 min walk
  • ‪Panda Express - ‬10 min walk

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with free breakfast and a fitness center
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
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Embassy Suites Oak Hotel Lombard Chicago Brook
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Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1010 reviews" "
Rating 8 - Good. 212 out of 1010 reviews" "
Rating 6 - Okay. 117 out of 1010 reviews" "
Rating 4 - Poor. 62 out of 1010 reviews" "
Rating 2 - Terrible. 60 out of 1010 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lynette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd visit and everything was good
Stayed 1 night in Sep 2024

8/10 Good

Danny

Nice property, not thrilled with the up charge for parking with no security around the lot and very loud noise in the hall ways
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaboa

Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean it is
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RHONDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the employee
Stayed 2 nights in Sep 2024

6/10 Okay

Luke

Liked: Staff & service, amenities, property conditions & facilities
Need to fix shower in the pool hottub room no handle on shower and too much chlorine in pool and etc other then that was ok
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Yolanda

This particular visit was very disappointing for me. The rooms need to be renovated. The male cook was rude and did not apologized after realizing he misspoke. I was not informed upon confirming my reservation nor upon checking in that there was a $25 parking fee. I was only to place card in dashboard to avoid being towed. There was only one elevator working. Unfortunately, there was only one elevator working at an Embassy Suite location in Kentucky where I stayed two weeks prior to this visit here in Lombard. Overall, very disappointed with Embassy Suite in general.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 5 nights in Sep 2024

4/10 Poor

Terence

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Near restaurants I like.
Stayed 7 nights in Sep 2024

10/10 Excellent

susie, north riverside

Liked: Cleanliness, staff & service, property conditions & facilities
I always have a great stay at the Embassy hotel !
Stayed 2 nights in Sep 2024

8/10 Good

Sheryl

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
NO COMMENT
Stayed 2 nights in Sep 2024

6/10 Okay

Mario

During our stay we had someone call tge room phone and say “I’m going to kill you”, we went to the front desk and informed the person that was working, she laughed and said there was nothing she could do and a manager wasn’t available until after the holiday weekend (Labor Day). The second night had another phone call that stated “ the plane was landing, and I’m coming for you”. Again, told another clerk at the front desk that didn’t seem concerned, and said there was nothing that they could do because a manager wasn’t there. Never had an issue there before, just really disappointed that the clerks just brushed it off as if it was nothing. Didn’t even apologize.
Stayed 2 nights in Sep 2024

2/10 Terrible

Eda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Embassy suites is not the place it used to be, the facility was dirty and noisy. For breakfast I had someone serve me what I was to eat instead of choosing what I was eating like times in the past. They did not have a cook making fresh omelets like in the past. I also paid $12.50 to park in your parking lot even though I was staying at your hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Fatemeh Omidbakhsh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice place and I enjoyed it
Stayed 3 nights in Sep 2024

10/10 Excellent

Verna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice. The staff was really friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Candy

Liked: Staff & service
The staff is genuinely friendly here. From the front desk, to the security guys to the lady making our complimentary drinks at happy hour. Breakfast was great. I wish they cleaned the pool properly instead of having chlorine with a touch of water for a pool. The women's bathroom was out of service at the pool, too. We loved how they had towels on each chair at the pool, it felt like a nice touch. Our room cards kept getting deactivated, we went through at leasf 5 cards during our weekend stay, not a huge deal but it felt like an inconvenience having to constantly do this, especially being on the 6th floor. The front desk said they weren't sure why it kept happening, they were friendly the whole time. And it certainly wasn't their fault but hopefully they bring this up to upper management. We wanted to take a bath but you could tell the bathtub was not cleaned but more like wiped down. Overall we had a nice weekend stay, they did have a full house, and I'm sure staff did their best to keep things moving. We will be back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Embassy Suites Lombard was busy, eventful, but nice rooms, breakfast and fine receptions. Should have another area between pool and lobby for breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Bessie

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience needs updating property is old and outdated. Management is not good at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fontana

Stayed 1 night in Aug 2024

2/10 Terrible

keyarah

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
It’s hot, very terrible and I did not like the management during a very unorganized and the machine that took that was supposed to take my money didn’t.
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jashanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is cool it’s nice and it’s in a great area.
Stayed 1 night in Aug 2024

8/10 Good

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024