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MainStay Suites Chicago Hillside

2.5 star property

Photo gallery for MainStay Suites Chicago Hillside

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Elmhurst Hospital - Main Campus
    ‪6 min drive‬
  • Midwest Conference Center
    ‪6 min drive‬
  • Elmhurst College
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

Best Western Plus Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1004)
The price is NZ$183
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Best Western Plus Chicago Hillside

About the area

Hillside

With a stay at MainStay Suites Chicago Hillside in Hillside, you'll be within a 15-minute drive of Donald E. Stephens Convention Center and Hines Veterans Administration Hospital. .This hotel is 12.1 mi (19.4 km) from United Center and 10.4 mi (16.8 km) from Allstate Arena.

What's nearby

  • Midwest Conference Center - 6 min drive - 6.1 km
  • Loyola University Medical Center - 6 min drive - 6.8 km
  • Drury Lane Theater - 8 min drive - 7.1 km
  • Oakbrook Center Mall - 8 min drive - 7.2 km
  • Brookfield Zoo - 8 min drive - 7.9 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
MainStay Suites Chicago Hillside offers 122 accommodations with safes and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and stovetops. Kitchenettes are outfitted with microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Kitchen
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 200 out of 1005 reviews
Rating 4 - Poor. 116 out of 1005 reviews
Rating 2 - Terrible. 220 out of 1005 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

2/10 Terrible

Elliot

Stayed 4 nights in Nov 2024

8/10 Good

Brittany

Stayed 2 nights in Nov 2024

6/10 Okay

Linda

Disliked: Staff & service
The location & accessibility was great. Some of the outlets & ph didnot work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tiyonna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty computer chair was at the desk in my room.
Stayed 2 nights in Nov 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Danisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Johnathan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Facility maintenance was needed as room had a hole in the tub. Literally cracked in half.
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service
Spacious room with complete kitchen.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Took multiple rings of a doorbell over a 12 minute wait before a worker came to the desk to check me in (around 5:30 pm on a Saturday.). No Wi-Fi password provided at checkin or on anything in the room. No directions for TV or anything else, as is standard elsewhere. One lamp base covered with sticky stuff. One lamp bulb out. Toilet paper holder broken. Refrigerator door should have been hinged on opposite side. An older, cheaper place to stay, but I often stay at similar places that are 3-4 star.
Stayed 1 night in Nov 2024

10/10 Excellent

Untreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean you could smell it as you walked in. Toilet was clean somewhat had dirt under the lid but overall nice place
Stayed 2 nights in Nov 2024

2/10 Terrible

Emil

Stayed 1 night in Oct 2024

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness
Security deposit on room that was not disclosed
Upon check in clerk informed me that I had to put a 100.00 dollar fee for security I was never told this when I filled out paperwork online. I asked when I would receive the money on my credit card and was told a week. I found this to be unacceptable and felt that my money was being used to receive interest on. Please advise
Stayed 1 night in Oct 2024

2/10 Terrible

Deon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Arnaldo

Liked: Staff & service
.
Stayed 1 night in Oct 2024

10/10 Excellent

Taseen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like grease from a restaurant kitchen..the refrigerator was dingy all over
Stayed 2 nights in Oct 2024

2/10 Terrible

Randi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, do not stay here.
I booked this hotel for one night. Upon arrival the pictures looked nothing like the actual rooms. There is a strong cigarette smell present throughout the entire hotel. There was a broke plate in the parking lot. Since this was somewhere we were just sleeping at and not spending a lot of time at we did not want to make a big deal. But after freshening up and leaving we come back to notice a room key on the floor that was not left by us. The room also began to smell of marijuana. The fridge was also leaking and there was a puddle. Our legs were also itchy. We had to leave at 11pm and drive 3 hours back home because I am allergic to smoke and my throat began to itch and swell. This place is so unprofessional and should not pass a health check
Stayed 1 night in Oct 2024

2/10 Terrible

Logan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Stains in carpet, odor, mildew in shower. Disgusting Had to call front desk to make sure they were aware of massive stain in middle of floor so I wouldn’t lose my deposit.
Stayed 1 night in Sep 2024

2/10 Terrible

Pamela

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The service was poor. No daily cleaning service.The rooms were non-smoking but the rooms smelled of smoke.There was a cigarette butt left in the sink.The sheets were not tightly fitted to bed but the bed was clean.The smoke detector had a towel stuffed in it. I can say the refrigerator was the cleanest of all. This hotel will not be my choice when returning to Chicago.
Stayed 2 nights in Oct 2024

6/10 Okay

Raymon

Disliked: Cleanliness, property conditions & facilities
The internet worked very well but a car was stripped in the parking lot all tires were gone ; the refrigerator in room did not work and was very noisy you heard the fan on it was hitting something all night
Stayed 9 nights in Sep 2024

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Staff & service, amenities
Prices are a bit high for a weekly rate it’s crazy how they charge more than a mortgage! A month
Stayed 1 night in Sep 2024