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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for 2 Queen Beds Room

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(242 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(122 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Premium With In-Room Drink

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Premium With In-Room Drink

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

Premium bedding, in-room safe, desk, blackout curtains

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room With Two Queen Beds-Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Chicago

With a stay at Hilton Garden Inn Chicago Downtown South Loop in Chicago (Downtown Chicago), you'll be steps from State Street and 13 minutes by foot from Lake Michigan. .This hotel is 0.8 mi (1.2 km) from Grant Park and 0.6 mi (1 km) from Field Museum of Natural History.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Field Museum of Natural History - 11 min walk - 1.0 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Soldier Field - 16 min walk - 1.4 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Devil Dawgs on State - ‬6 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
Satisfy your appetite for lunch, dinner, or brunch at Shang Noodle, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1266 out of 2006 reviews
Rating 8 - Good. 431 out of 2006 reviews
Rating 6 - Okay. 169 out of 2006 reviews
Rating 4 - Poor. 65 out of 2006 reviews
Rating 2 - Terrible. 75 out of 2006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Araceli

Stayed 2 nights in Feb 2026

8/10 Good

Maria

Stayed 3 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff was great and room was perfect.
Stayed 2 nights in Feb 2026

2/10 Terrible

Tracy

Stayed 2 nights in Jan 2026

10/10 Excellent

Destinee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, stay was amazing for my anniversary!
Stayed 2 nights in Feb 2026

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

8/10 Good

Tierra

Liked: Cleanliness, staff & service
Room was clean.
Stayed 2 nights in Feb 2026

8/10 Good

Khadijah

Stayed 3 nights in Feb 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

8/10 Good

Natasha Antonia Del

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had a beautiful layout. Loved the staff, they were very friendly and accommodating. They let us check in an hour and half early since our rooms were ready by the time we arrived (this was free of course). The hotel itself is close to a lot of things that are walkable such as the field museum, aquarium, and planetarium. The stuff up north is a bit of a walk but totally doable on a nice day (like the navy pier, riverwalk, big starbucks, nutella cafe, the bean, art museum, etc). They provide fresh towels every other day, coffee for the coffee maker, and a discount for some restaurants and Paris baguette which is a minute walk from the hotel. Only big downside for me that I feel should be communicated prior to booking is that they do charge a deposit fee for potential damage per day; for me it was $75 per day. This was unexpected since I came to Chicago with a specific budget. However, it was returned right after check out thankfully and the staff did a good job at explaining why they charge this. Other minor downsides were that the hotel walls were a bit thin: we had some nosy neighbors and could hear them clearly eventhough they were two rooms down. The cleaning ladies are bit loud in the morning as well and play loud music while cleaning. Nothing wrong with them entertaining themselves, however, I do believe they should consider some guests sleep in and should keep the noise to a minimum. Other than that, the hotel was an excellent experience!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Alon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, super clean, friendly staff, great location
Stayed 1 night in Feb 2026

10/10 Excellent

Adolfo

Stayed 2 nights in Feb 2026

10/10 Excellent

Shernae

Stayed 1 night in Feb 2026

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and cool places to walk to
Stayed 3 nights in Feb 2026

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel stay was overall good. Staff was friendly, clean room. Wish there was a luggage cart, or near the front of the lobby. Was a challenge getting the car unloaded with a young kid a cart would have been a huge asset.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kobie

Stayed 2 nights in Feb 2026

6/10 Okay

les

Travelled with partner
The bed and pillows were very uncomfortable. The TV and telephone didn’t work. We told the front desk and they said that someone would come and look at it but no one ever showed up nor did they contact us. The bathroom was also dirty. Dark smudges were on the bathroom light switch and the front of the vanity was dusty and dirty. It wouldn’t have taken much time to wipe them down. Also the bottom of the bathroom door was rusty and could have easily been fixed with a little of paint. For the price, I expect a little bit better experience.
Stayed 3 nights in Feb 2026

6/10 Okay

Bruno

Stayed 5 nights in Feb 2026

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, accessibility to Jewel Osco and Trader Joe’s, restaurant downstairs, and quiet for the most part!
Stayed 3 nights in Feb 2026

10/10 Excellent

Trinika

Stayed 3 nights in Feb 2026

10/10 Excellent

Zahra Dana

Stayed 3 nights in Nov 2025

10/10 Excellent

angel

Stayed 3 nights in Feb 2026

8/10 Good

John

Stayed 2 nights in Feb 2026

10/10 Excellent

Benita Betty

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Reina

Stayed 2 nights in Feb 2026

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