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Hilton Garden Inn Chicago Downtown South Loop

Property class: 3

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Lobby
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(240 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(120 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 1 Bedroom, Corner | Private kitchen
Homewood Suites by Hilton Chicago Downtown South Loop
Downtown Chicago
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 2,303 reviews
The price is NZ$288
includes taxes & fees
25 May - 26 May
Homewood Suites by Hilton Chicago Downtown South Loop

About the area

Chicago

Located in Chicago (Downtown Chicago), Hilton Garden Inn Chicago Downtown South Loop is within a 15-minute walk of Lake Michigan and Grant Park. .This hotel is 0.6 mi (1 km) from Field Museum of Natural History and 0.8 mi (1.2 km) from Soldier Field.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Lollapalooza - 9 min walk - 0.8 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Yolk - ‬2 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Devil Dawgs on State - ‬6 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
Satisfy your appetite for lunch, dinner, or brunch at Shang Noodle, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1231 out of 1963 reviews
Rating 8 - Good. 424 out of 1963 reviews
Rating 6 - Okay. 166 out of 1963 reviews
Rating 4 - Poor. 66 out of 1963 reviews
Rating 2 - Terrible. 76 out of 1963 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Camaysia

Stayed 2 nights in Jan 2026

6/10 Okay

Jada

Overall, our stay was decent and the hotel had a quiet, pleasant atmosphere. Check-in was smooth, and every staff member we interacted with was kind and welcoming. The pool and hot tub were both clean and well-maintained, and while Expedia mentions a hot tub in the fitness center, it’s actually located in the same area as the pool, which was still very nice. That said, there were two issues that ultimately impacted our experience. When we first arrived, we noticed hair in the shower. While this may not be a major concern for some, a clean room should also mean a clean bathroom, especially in a space meant for personal hygiene. We notified the front desk, and they were very accommodating — they offered to switch our room or send someone up to clean it. We opted to have housekeeping take care of it while we stepped out for the evening. Housekeeping did come to clean the shower, however the interaction afterward was disappointing. The staff member implied that there was no hair present and suggested the issue was simply staining from hair dye. While the shower itself did have some red staining, that was not the concern. There was visible hair on the floor, which was also documented in photos. We would have been perfectly satisfied with a simple apology and resolution, but the insinuation that we were being dishonest was frustrating and unnecessary. The only other downside was the snack bar. The booking information shows a well-stocked snack area, but during our entire stay it wa
Stayed 3 nights in Jan 2026

4/10 Poor

Candace

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Lots of extra additives $. No breakfast. No towels at pool. And dirty ring of a grime around the hot tub. Disgusting! Would never go back!!! EVER!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Marvin, East Providence

Stayed 3 nights in Jan 2026

8/10 Good

Asusena

Stayed 3 nights in Jan 2026

10/10 Excellent

Pascual

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholaus Austin

Hotel was nice. The front desk was very helpful. Be sure to get a city view room. The views are amazing
Stayed 3 nights in Jan 2026

8/10 Good

Marlise

Stayed 3 nights in Jan 2026

10/10 Excellent

Estella

Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Amenities, property conditions & facilities
Room could have been cleaner, but it was a nice place and had a nice view of the city
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanja

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room was clean. The red chicken curry (Leyia) was delicious.
Stayed 2 nights in Jan 2026

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive incidental fee. It was very hard to get out of the parking garage is around.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Incredible, helpful front desk staff. Really enjoyed my stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay there, the bed and the pillows were so comfy, and we enjoyed the pool area. The location is amazing, walking distance to so many attractions. We will definetly come back for summer time.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and me and my family really enjoyed the hot tub and pool
Stayed 4 nights in Jan 2026

6/10 Okay

Yasin

Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Jan 2026

4/10 Poor

Waqas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No coustmer service way high parking chargers almost price of room
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
It was everything I needed..Zero issues Great location..and Super easy...All of the Family had a great Time
Stayed 2 nights in Jan 2026

10/10 Excellent

JIM, LaPorte

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Field Museum
Stayed 3 nights in Jan 2026

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026