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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Sports facility
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(233 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout curtains

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2

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About the area

Chicago

With a stay at Hilton Garden Inn Chicago Downtown South Loop in Chicago (Downtown Chicago), you'll be steps from State Street and 13 minutes by foot from Lake Michigan. .This hotel is 0.8 mi (1.2 km) from Grant Park and 0.6 mi (1 km) from Field Museum of Natural History.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Lollapalooza - 9 min walk - 0.8 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Burger Bar Chicago - ‬3 min walk
  • ‪Devil Dawgs on State - ‬6 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
Satisfy your appetite for lunch, dinner, or brunch at Shang Noodle, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1161 out of 1873 reviews
Rating 8 - Good. 415 out of 1873 reviews
Rating 6 - Okay. 161 out of 1873 reviews
Rating 4 - Poor. 64 out of 1873 reviews
Rating 2 - Terrible. 72 out of 1873 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities
Really nice hotel in a great location with wonderful staff!
Stayed 2 nights in Nov 2025

8/10 Good

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel because of the beautiful views in our room and the area it was in but the only thing I didn’t like was that they didn’t clean the rooms everyday. They only change sheets and clean the room every other day which is a first for me . I never been to a hotel that does that but they’ll offer you to change your own linens if you like. Other than that , it’s the perfect hotel location and close to every popular attraction
Stayed 3 nights in Nov 2025

10/10 Excellent

emily zurelys

Stayed 3 nights in Nov 2025

6/10 Okay

Ulices

Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Liked: Staff & service
limited television channels. No access to streaming channels as advertised.
Stayed 2 nights in Nov 2025

8/10 Good

Ivickza

Travelled with partner
Liked: Amenities, property conditions & facilities
Great view from room and great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities
Best stay, the rooms were so nice!
Stayed 3 nights in Nov 2025

6/10 Okay

Barbara

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very good. The rooms are comfortable. However, the hotel is located in a dangerous area. I was having a cocktail at the bar when I saw a cockroach walking on the floor. So I went to dinner elsewhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness
Great time with my family
Stayed 2 nights in Nov 2025

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2025

8/10 Good

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Eduard, PHILADELPHIA

Stayed 2 nights in Nov 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was fabulous: comfortable and clean. The staff were friendly and helpful. The only annoyance was dropping the car off for the valet service, but the valet staff were friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Ronald M, Encinitas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and room, great showers! Staff courteous friendly and helpful. The pool, outdoor space, and workout space are very nice, and great amenities. On the downside, there is a very little common/lobby seating and informal meeting space; and of what there is, there's little privacy and little buffering of the noisy coming and going of guests and staff. When I stayed here, the shared printer was not connected or functioning. Combined with the limited workspace in the rooms, and no availability of Junior suites, this is not a great hotel choice for business travelers.
Stayed 10 nights in Nov 2025

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and very spacious. I would recommend this to anyone who wants a great view without breaking the bank.
Stayed 3 nights in Nov 2025

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Stayed 2 nights in Nov 2025

4/10 Poor

Kristopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

10/10 Excellent

Tayloncarrission

Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities
Edgar and the entire front desk team, along with housekeeping, made the first part of my stay truly memorable. They were consistently professional, attentive, and genuinely customer-focused. As I mentioned—the first part—because their exceptional service inspired me to extend my stay for a few more days! Truly the best team ever. Highly recommend!
View from my room
View from my room
View from my room
Stayed 5 nights in Nov 2025

10/10 Excellent

SHARON

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great hot tub.
Stayed 1 night in Nov 2025

10/10 Excellent

Ayramis

Stayed 2 nights in Nov 2025

6/10 Okay

Adora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not too accommodating! I had to go back and ask for the water that is given to Hilton honors and he seems hesitant to give me the water.
Stayed 1 night in Nov 2025