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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Lobby
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(221 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(111 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout curtains

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2

Similar properties

Pool
Homewood Suites by Hilton Chicago Downtown South Loop
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 2,158 reviews
The price is NZ$174
includes taxes & fees
9 Dec - 10 Dec
Homewood Suites by Hilton Chicago Downtown South Loop

About the area

Chicago

With a stay at Hilton Garden Inn Chicago Downtown South Loop in Chicago (Downtown Chicago), you'll be steps from State Street and 13 minutes by foot from Lake Michigan. .This hotel is 0.8 mi (1.2 km) from Grant Park and 0.8 mi (1.2 km) from Soldier Field.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Field Museum of Natural History - 11 min walk - 1.0 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Soldier Field - 16 min walk - 1.4 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Burger Bar Chicago - ‬3 min walk
  • ‪Stan's Donuts & Coffee - ‬3 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a restaurant, steps from State Street
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
Satisfy your appetite for lunch, dinner, or brunch at Shang Noodle, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Reviews

Hilton Garden Inn Chicago Downtown South Loop Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1079 out of 1742 reviews
Rating 8 - Good. 387 out of 1742 reviews
Rating 6 - Okay. 147 out of 1742 reviews
Rating 4 - Poor. 61 out of 1742 reviews
Rating 2 - Terrible. 68 out of 1742 reviews

Reviews

6/10 Okay

Dennis, San Jose

Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was in had a nice view of the lake. Everything is walkable. The hotel is nice and the staff were easy to work with. The onsite restaurant was good and fast. The room had a few cosmetic imperfections and there were crumbs on the floor. Overall a good stay
Stayed 2 nights in Aug 2025

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the location of the hotel to soldier field and area museums is great. Having a microwave and fridge in the room is also nice. The bathroom is spacious. However, the hotel could use some updating as there was black build up in the shower and you could tell the beds have seen better days in terms of comfort. We checked in online and still had to check in at the desk, other guests had the same issue as well. Overall, the hotel is fine.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff, and a short walk from the waterfront parks. Lots of nice restaurants. We especially liked Yolk for breakfast. Twenty minute walk to Institute of Art. An incredible must-see museum.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to restaurants. STAFF was excellent..
Stayed 2 nights in Aug 2025

10/10 Excellent

KRISTINE

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Chi Town

The room, location and personal were good. Easy to access attractions & restaurants. Any hiccups wete quickly addressed.
Stayed 3 nights in Aug 2025

4/10 Poor

Vanessa

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The rooms are a little run down. Our keys were not working for the elevator, we had to get them reset several times as a result we got stuck on the top floor (30th) figured we’d walk down 6 flight of stairs to our floor (24th) turns out the stairwell doors only open from the outside so we were forced to walk down 30 flights of stairs to get to the lobby. Ridiculous as hell. Maintenance man told me it’s a Hilton standard.
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelina

Stayed 1 night in Aug 2025

8/10 Good

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

System down but nice hotel

The door lock system was down so we couldn’t have an access card. Luckily we just needed to sleep and then leave
Stayed 1 night in Aug 2025

6/10 Okay

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Children very bad, very bad. Pool is yellow with the stink of their unwashed manner
Stayed 6 nights in Aug 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, easy Orange Line ride from Midway, close to everything. Friendly and responsive staff. Spacious and clean room. Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close to everything we wanted to see: the Art Institute, Buddy Guy's Legends, Millennium Park, Reckless Records. We didn't need a taxi at all--Orange Line from Midway Airport stopped a block away at Roosevelt. Lots of great food and impressive skyline views. The hotel staff was friendly and responsive. The room was clean and spacious with tremendous city views. Would definitely stay here again! The only *small* downside was a long line at check-in time, but otherwise a fine experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Caner

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed with this hotel. The bathroom door did not move properly, and it was very hard to open and close. The coffee machine did not work and could not make hot water. The pillow sheet had blood on it and wasn’t clean, and the bed sheet was also dirty with a bad smell. The whole room had a heavy, unpleasant odor. I feel like I completely wasted my money and vacation by staying here.
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Daren

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Parking is $70 a night!!!!

Stayed 3 nights in Aug 2025

10/10 Excellent

Chevonda, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was nice, the coffee was delish. My mobile key didnt work ever during my stay and the key cards we got only worked 1 day. More of an inconvenience, but I'd stay again bc both issues were technology and not a reflection of the hotel or staff. It's in a perfect location to walk everywhere!
Stayed 2 nights in Aug 2025

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The attached restaurant had great appetizers and beer on tap. A little bit of a wait to check in, but I think they were training employees.
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great, accommodating, nice staff, and convenient restaurant adjacent to it. I only wish their snack/drink/convenience area was stocked, maybe they had a delay in their shipment but I was there for almost a full week and it was pretty empty. Other than that great place and location!
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Loved the location.
View from the hotel
Stayed 1 night in Aug 2025

6/10 Okay

Ai

Disliked: Cleanliness, property conditions & facilities
Constant issues with my stay from key card not working to clogged/broken sink
Stayed 2 nights in Aug 2025