Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪15 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

With a stay at Hilton Garden Inn Chicago Downtown South Loop in Chicago (Downtown Chicago), you'll be steps from State Street and 13 minutes by foot from Lake Michigan. .This hotel is 0.8 mi (1.2 km) from Grant Park and 0.6 mi (1 km) from Field Museum of Natural History.

What's nearby

  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 16 min walk - 1.3 km
  • Soldier Field - 17 min walk - 1.5 km
  • Millennium Park - 18 min walk - 1.5 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Aurelio's Pizza South Loop - ‬4 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Buddy Guy's Legends - ‬6 min walk
  • ‪Burger Bar Chicago - ‬3 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a 24-hour fitness center, steps from State Street
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
Satisfy your appetite for lunch, dinner, or brunch at Shang Noodle, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Limited parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 976 out of 1575 reviews
Rating 8 - Good. 338 out of 1575 reviews
Rating 6 - Okay. 134 out of 1575 reviews
Rating 4 - Poor. 64 out of 1575 reviews
Rating 2 - Terrible. 63 out of 1575 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Great location, we were able to walk to all the sites we wanted to see. The room was very comfortable and clean. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service and staff were exceptional and courteous during the stay! Only issue was people in the room next to ours smoking marijuana heavily indoors, causing the floor to stink. Other than that wonderful location with numerous dining options nearby and available at most hours of the day.
Stayed 5 nights in Jan 2025

10/10 Excellent

TaMariah

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Nice clean rooms. Friendly staff. Valet parking is $70 and it was a pretty smooth trip for us.
Stayed 1 night in Jan 2025

6/10 Okay

Teajhay

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Jan 2025

8/10 Good

Cordaryus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Matias

Business traveller
Stayed 3 nights in Jan 2025

6/10 Okay

PHU

Stayed 3 nights in Jan 2025

6/10 Okay

Yilian

Far far away
Stayed 2 nights in Jan 2025

10/10 Excellent

Keishunna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience. Will stay here again.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Stayed 4 nights in Dec 2024

10/10 Excellent

Judia

Business traveller
Liked: Property conditions & facilities
Clean property with great service.
Stayed 4 nights in Jan 2025

4/10 Poor

Ariana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
People were smoking weed on my floor all night long and it flooded our room, couldn't escape the smell. A random man was knocking on all the doors in our hall at 1am over and over. Didnt feel safe. Someone threw a dirty diaper in the trash can by the elevator and staff took forever to change the trash so that was fun.
Stayed 6 nights in Jan 2025

10/10 Excellent

Shania

Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Listen I just wanted to take my girlfriend on a nice trip. Online when searched on google “hotels for under 21 years old” Hilton was the first one. However when booked and checking in we were turned away and sent on a wild goose chase to find a place to sleep.
Stayed 1 night in Jan 2025

4/10 Poor

Hrithik

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassie

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

GEVORG

Travelled with family
Disliked: Property conditions & facilities
2 days I tell them, go clean the rooms, they did not clean my room for 2 days and very bad service. pool unclean jacuzzi unclean
Stayed 4 nights in Jan 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service
There wasn’t much noticeable signage outside and the parking options were vague until after we checked in. The staff however were excellent, friendly and informative. The rooms were comfortable and clean. Of the 2 elevators only 1 ever seemed to function - given the volume of people using the elevator it made for some longer waits. Overall for the price, location and convenience to shops and transportation, this was a solid choice that worked out well.
Stayed 3 nights in Dec 2024

8/10 Good

Brooklyn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the heart of Chicago! It was super easy to get to and being right next to Grant Park was a plus. My only issue was that there weren't any facilities for the pets we brought. We arrived late and didn't know whether it was safe to walk our dog around, but there was a dog park across the street. Although you cant get into the dog park unless you live in a separate building! I know this isn't the hotel's fault but since we couldn't get into the dog park we walked him around the plaza with some grass even though the sign says no dogs lol. Also we really should have been told that it was either vallet parking, about $70, or parking down the block for an hourly rate.
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Safety and security was my main concern and they made it easy to relax and enjoy my stay. I would recommend anyone visiting Chicago to stay there.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

???????, Deerfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Jarrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The spigot on the sink broke. Also had a corner room but there were so many curtains you could barely enjoy the view! Nice place though
Stayed 1 night in Jan 2025