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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Exterior
Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Woodfield Mall
    ‪15 min drive‬
  • LEGOLAND® Discovery Center
    ‪15 min drive‬
  • Schaumburg Convention Center
    ‪16 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Freestanding Bath)

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1079)
The price is NZ$187
for 1 room
includes taxes & fees
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About the area

Roselle

Located in Roselle, Holiday Inn Express & Suites Chicago West-Roselle by IHG is within a 15-minute drive of Schaumburg Medieval Times and Arboretum of South Barrington. .This hotel is 8.3 mi (13.3 km) from Wheaton College and 9.1 mi (14.7 km) from Central Dupage Hospital.

What's nearby

  • Schaumburg Medieval Times - 14 min drive - 14.6 km
  • Wheaton College - 15 min drive - 13.3 km
  • Woodfield Mall - 15 min drive - 15.7 km
  • LEGOLAND® Discovery Center - 15 min drive - 15.8 km
  • Schaumburg Convention Center - 16 min drive - 17.1 km

Getting around

  • Hanover Park Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Golden Corral - ‬4 min drive
  • ‪Schaumburg Boomers Stadium - ‬5 min drive
  • ‪Wendy's - ‬17 min walk

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Hotel with free breakfast, in the vicinity of Wheaton College
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Roselle? This hotel has 580 square feet (54 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1032 reviews
Rating 8 - Good. 253 out of 1032 reviews
Rating 6 - Okay. 138 out of 1032 reviews
Rating 4 - Poor. 69 out of 1032 reviews
Rating 2 - Terrible. 70 out of 1032 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

amanda

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good price for a really nice spot
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Rhonda

Liked: Cleanliness, room comfort
Mediocre
Well the first thru my win in had no heat So they moved me to a comparable suite That I had purchased then I fell asleep and the next time I know there is fighting outside my window the police were there And an ambulance So this disrupted my sleep and I couldn't go back to sleep
Stayed 1 night in Dec 2024

4/10 Poor

Sophia

Travelled with family
Disliked: Property conditions & facilities
Bed was broken. Also, we reserved a 2 king suite only to be told they don’t offer it. And, no price adjustment was made.
Stayed 2 nights in Dec 2024

6/10 Okay

Kristina

Travelled with family
Older property. No air flow in rooms. No exhaust fan in bathroom. Broken window in room.
Stayed 4 nights in Dec 2024

6/10 Okay

Tamara

Liked: Staff & service
This hotel is in need of a major overhaul. It is tired.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from front desk on a Thursday night
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the Chicago Airport.
Nice place to stay close to Chicago Airport and other areas outside of the chicago traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Stephen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment my family entered the front door to check in we were struck by the overpowering and pervasive smell of marijuana. The young man in front of us, who was high as a kite, was getting change or something from the front desk and took off into the hotel hallways when he saw us behind him . The hotel smelled of weed in every public space for the duration of our stay there. And if that wasn't bad enough, my family and I had to endure thumping rap music from below our room until 1:30am keeping my young children up half the night. I even responded to "Itzel's" welcome text asking if "everything was alright with the room" assuming Itzel was hotel staff that could do something which was clearly not the case. The room was fair at best, the table in our room had two broken legs and one of the two TVs actually worked.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivorleia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price, quiet, breakfast with lots of variety and good location
Stayed 2 nights in Dec 2024

4/10 Poor

Maureen, Columbia

Stayed 1 night in Nov 2024

10/10 Excellent

Fernanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies were always nice . I love how calm this place is
Stayed 2 nights in Dec 2024

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was very accessible to restaurants.
Stayed 3 nights in Nov 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We had a wonderful stay. I'll be back. The property is clean, quiet, and safe. We slept peacefully on your good mattress. Breakfast was very good. Thank you again for a nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed for the holiday weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Newton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Mixed bag, disappointing stay
Bathroom and beds seemed clean and the AC worked, but the floor was dirty with several dark stains. The WiFi only worked sporadically from our room; when I asked to have it looked at the lobby attendant said “it seems to be working for everyone else.” When I asked a different person another time she said the Wifi doesn’t seem to reach some of the rooms very well. The TV remote was broken and didn’t change the volume or turn off even after switching the batteries. The fitness center only had one of three machines working and the hot tub by the pool was shut. The free breakfast was good and was the highlight of the experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms staff nice excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Stayed 1 night in Oct 2024