See all properties
Save

Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby sitting area
Fitness facility
Room, 1 King Bed with Sofa bed, Corner
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(41 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Living area

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Embassy Suites by Hilton Chicago Downtown River North
Downtown Chicago
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.3 out of 5, Excellent, 5,959 reviews
The price is NZ$437
includes taxes & fees
14 June - 15 June
Embassy Suites by Hilton Chicago Downtown River North

About the area

Chicago

A stay at Hyatt Place Chicago/Downtown - The Loop places you in the heart of Chicago, within a 10-minute walk of Willis Tower and State Street. .This hotel is 0.6 mi (1 km) from Michigan Avenue and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Chicago City Hall - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Chicago Theatre - 10 min walk - 0.8 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Mr. Submarine - ‬3 min walk
  • ‪Noodles & Company - ‬2 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Jimmy John's - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 206 air-conditioned rooms featuring refrigerators and MP3 docking stations. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago

Hyatt Place Chicago/downtown-the Loop Hotel

Hyatt Place Chicago/downtown-the Loop Chicago

Hyatt Place Chicago/downtown-the Loop

Hyatt Place Chicago/Downtown Loop Hotel

Hyatt Place Chicago/Downtown Loop Chicago

Hyatt Place Chicago/Downtown Loop

Hyatt Place Chicago/downtown the Loop

Hyatt Chicago The Loop Chicago

Hyatt Place Chicago/Downtown - The Loop Hotel

Hyatt Place Chicago/Downtown - The Loop Chicago

Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1331 reviews
Rating 8 - Good. 284 out of 1331 reviews
Rating 6 - Okay. 108 out of 1331 reviews
Rating 4 - Poor. 51 out of 1331 reviews
Rating 2 - Terrible. 56 out of 1331 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was fantastic! Right in the middle of everything we wanted to see in Chicago.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Feb 2026

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, our room was clean and in great condition. The pullout sofa bed was surprisingly comfortable. We had dinner at the restaurant/ bar and it was good. Very limited menu options, but what they offered was good enough. Last but not least, Julian was at the front desk and did our check-in and took our dinner orders (does he do it all?!) Julian was absolutely fantastic. He was attentive, helpful and very professional. His work ethic and demeanor are outstanding and make a difference and making us feel welcomed.
Stayed 1 night in Feb 2026

8/10 Good

Ken

Stayed 4 nights in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Qwyn

Stayed 1 night in Feb 2026

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2026

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room
Stayed 2 nights in Feb 2026

8/10 Good

Luc, Sammamish

Stayed 4 nights in Feb 2026

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
The staff are very helpful and knowledgeable. Clean room and the Service is great. Breakfast is good too.
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Clean and comfortable, met all our needs. The staff and our treatment there was outstanding, very accomodating on a cold Chicago day
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

8/10 Good

Renee

Stayed 2 nights in Feb 2026

10/10 Excellent

Huy, Santa Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and staffs are very nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

Zaria, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

2/10 Terrible

Fallon

Disliked: Cleanliness
Lydia the manager was terrible. I will never stay here again
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good water pressure in the shower.
Stayed 1 night in Feb 2026

10/10 Excellent

Marvin

Stayed 2 nights in Feb 2026

8/10 Good

Ranjana

Stayed 1 night in Feb 2026

8/10 Good

Heather

Stayed 1 night in Feb 2026

2/10 Terrible

Craig

Liked: Cleanliness, property conditions & facilities
I booked a city view room and I was very disappointed with the view thought it would be more
Stayed 2 nights in Jan 2026

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities
The staff were amazing at this hotel and they have a lovely indoor pool area and a great breakfast facility which was not expensive.
Stayed 1 night in Jan 2026

6/10 Okay

Dakota

Liked: Cleanliness
Staff was generally nice, not much kindness. Sometimes they didnt charge me for a bottle of aquafina water - sometimes they charged $4.95 a bottle! I have stayed at better places for cheaper in chicago, not much to write home about if you catch my drift.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Julian was so kind to my family and I. Paying extra for the view was well worth it. The room had plenty of space for the 5 of us. Definitely would come back again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kemari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the room + the view
Stayed 1 night in Jan 2026