We couldn't have picked a better hotel for our five night stay in Chicago. It was our first visit there and we weren't sure what to expect, but the hotel exceeded our expectations. It was beautiful inside and out. The room was lovely and with its floor to ceiling windows on the 15th floor, we had a wonderful view of the river and the many other high rises. It was in a perfect location for walking to almost everything we wanted to do, shopping, dining, tours, etc. and close to the train station for our trip to Wrigley Field for a concert. Mary, the concierge was extremely helpful with suggestions, directions and reservations. We felt like we connected with her right away and her suggestions were spot on!
George, the bellman, went above and beyond to make sure we got were we needed to be safely and on time. In fact, all staff (don't remember all their names) were professional, kind and friendly all while doing an outstanding job. I would recommend The London House again in a heart beat. We loved every minute of our stay there.