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MainStay Suites Chicago Hoffman Estates

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room
Standard Room, 1 Queen Bed, Non Smoking
Lobby
Lobby
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • St. Alexius Medical Center
    ‪3 min drive‬
  • Arboretum of South Barrington
    ‪3 min drive‬
  • The Water Works Indoor Water Park
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Hoffman Estates, IL

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1009)
The price is NZ$156
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Country Inn & Suites by Radisson, Hoffman Estates, IL

About the area

Hoffman Estates

Located in Hoffman Estates, MainStay Suites Chicago Hoffman Estates is a 3-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times. .This hotel is 4 mi (6.5 km) from NOW Arena and 5.5 mi (8.9 km) from Harper College.

What's nearby

  • Arboretum of South Barrington - 3 min drive
  • Schaumburg Medieval Times - 6 min drive
  • NOW Arena - 6 min drive
  • Woodfield Mall - 11 min drive
  • Schaumburg Convention Center - 12 min drive

Getting around

  • Arlington Heights Station - 16 min drive
  • Chicago, IL (DPA-Dupage) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Garibaldi's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Georgio's Chicago Pizzeria & Pub - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 76 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Meher

Stayed 1 night in Oct 2024

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Justin

Disliked: Cleanliness
Was not the cleanest and loud but okay for one night. You get what you pay for.
Stayed 1 night in Oct 2024

8/10 Good

papi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Stayed 4 nights in Oct 2024

10/10 Excellent

Aisha

Liked: Staff & service, property conditions & facilities
Ashley Lawrence who is the manager at this property handled a situation we had so swiftly and professionally. She was kind and courteous but best of all a great manager. I am looking forward to staying here again during Thanksgiving break! Thank you Ashley for your impeccable hospitality.
Stayed 3 nights in Oct 2024

4/10 Poor

Tashia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and dilapidated
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Liked: Property conditions & facilities
It was overall Good
Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Ok
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for two a few nights before this one & the next morning when I had left out to do some errands I come back and my pre roles is marijuanna were missing I go downstairs and tell what happened spoke with the manager Ashley Smith she lied and said her people don’t steal there, ummm just very convincing story which right I knew she was lying 😕 Anywho she just ignored my whole point and issue so I was real mad because I had just bought them pre rolls the night before I didn’t even get to open one of them. So I was mad and told a few of my ppl what happened you know the story I guess one of them posted a review anonymously why she ABANDONED ME FROM THE PROPERTY FOR THAT! I booked I n a reservation the other night for two nights and when I went to check in the guy at the front desk told me that I’m in the DNR list and I can’t check in and I haven’t gotten a refund from it yet So can someone in the hotel.com department give me a call please..
Stayed 2 nights in Oct 2024

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it.
The first room they gave us was an occupied room, the second didn’t have enough beds and the third looked like it hadn’t been cleaned and there was no bedding for the pull out couch. The whole hotel had an odor to it. Will not be staying here again.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, room comfort
Ok but noisy
The original room we got had no working air conditioning. The room we were moved to had a broken bottom drawer in the refrigerator. The carpet was dirty as evidenced by our socks getting dirty after we walked on it. The biggest problem was the noise. Noisy air conditioning, noisy refrigerator, even a noisy toilet that kept running regularly because it was leaking. We had to turn off the air conditioner when we went to bed so we could sleep. And then there was the discrimination. Dogs are allowed but not cats. In my experience cats are quieter and less trouble than dogs.
Stayed 16 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2024

6/10 Okay

Samantha Dello

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I did love the area for this property. This hotel does need some major upgrades to the rooms. Our room was not clean as we found a broken nail beside the bed and a used bath mat. For the kitchen, does not include and soap to clean the dishes. To hold the check in to 3pm is wild and totally expecting the room to be clean. Our room had a weird smell as well.
Stayed 2 nights in Sep 2024

8/10 Good

Kunihiro, Merrimack

Liked: Cleanliness
Room clean up was not good. Previous guest's garbage was left, but not a big problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Crenys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O wpuldi stay here again. Very nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Fidel

Disliked: Cleanliness
Paint was peeling off the bathroom ceiling. Room reeked of cigarrete odor. Half of parking lot was being resurfaced without providing a notice ahead of time thus providing very limited parking space.
Stayed 1 night in Sep 2024

6/10 Okay

Irma

Travelled with partner
I liked that the rooms are studios with kitchenettes. Unfortunately, the staff was not very friendly and did not provide information needed for our stay. They just check you in. There was work that was going to begin during our stay to the parking lot. I was not told. I found out about it by a flyer posted.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
It was not what I expected from a Extended Stay Hotel. The front desk person including the manager are very rude not only that but whoever was assigned to clean my room stole out my room and when I went to report it the manager was very rude telling me why did I come to this hotel her housekeepers don’t steal I don’t know what I’m talking about just plain rude. Then when I started talking to her the way she was talking to me she got offended & mad and didn’t want to attend me anymore
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
No one at checkin upon arrival even after calling. Waited over 20 minutes and had to call throughout hotel to find someone. Room had old coffee and keys from previous guests. Kitchen had very little: only 1 fork and 1 glass.
Stayed 1 night in Sep 2024