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MainStay Suites Chicago Hoffman Estates

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room
Lobby
Lobby
BBQ/picnic area
Standard Room, 1 Queen Bed, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • St. Alexius Medical Center
    3 min drive
  • Grillers Cafe
    9 min walk
  • Hanover Park Station
    19 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Hoffman Estates, IL

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1005)
The price is NZ$151
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Country Inn & Suites by Radisson, Hoffman Estates, IL

About the area

Hoffman Estates

Located in Hoffman Estates, MainStay Suites Chicago Hoffman Estates is a 3-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times. .This hotel is 4 mi (6.5 km) from NOW Arena and 5.5 mi (8.9 km) from Harper College.

What's nearby

  • Arboretum of South Barrington - 3 min drive
  • Schaumburg Medieval Times - 6 min drive
  • NOW Arena - 6 min drive
  • LEGOLAND® Discovery Center - 10 min drive
  • Woodfield Mall - 11 min drive

Getting around

  • Arlington Heights Station - 16 min drive
  • Chicago, IL (DPA-Dupage) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Garibaldi's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Georgio's Chicago Pizzeria & Pub - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1000 reviews" "
Rating 8 - Good. 295 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Samantha Dello

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I did love the area for this property. This hotel does need some major upgrades to the rooms. Our room was not clean as we found a broken nail beside the bed and a used bath mat. For the kitchen, does not include and soap to clean the dishes. To hold the check in to 3pm is wild and totally expecting the room to be clean. Our room had a weird smell as well.
Stayed 2 nights in Sep 2024

8/10 Good

Kunihiro, Merrimack

Liked: Cleanliness
Room clean up was not good. Previous guest's garbage was left, but not a big problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Crenys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O wpuldi stay here again. Very nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Fidel

Disliked: Cleanliness
Paint was peeling off the bathroom ceiling. Room reeked of cigarrete odor. Half of parking lot was being resurfaced without providing a notice ahead of time thus providing very limited parking space.
Stayed 1 night in Sep 2024

6/10 Okay

Irma

Travelled with partner
I liked that the rooms are studios with kitchenettes. Unfortunately, the staff was not very friendly and did not provide information needed for our stay. They just check you in. There was work that was going to begin during our stay to the parking lot. I was not told. I found out about it by a flyer posted.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
It was not what I expected from a Extended Stay Hotel. The front desk person including the manager are very rude not only that but whoever was assigned to clean my room stole out my room and when I went to report it the manager was very rude telling me why did I come to this hotel her housekeepers don’t steal I don’t know what I’m talking about just plain rude. Then when I started talking to her the way she was talking to me she got offended & mad and didn’t want to attend me anymore
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
No one at checkin upon arrival even after calling. Waited over 20 minutes and had to call throughout hotel to find someone. Room had old coffee and keys from previous guests. Kitchen had very little: only 1 fork and 1 glass.
Stayed 1 night in Sep 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on and off for a few months now and have never really had a bad experience at all. The rooms are always clean when you check-in, they are all stocked up with everything you need to cook in the kitchen etc. But the STAFF here is the real winner. The manager, Ashley, is incredible and always helps and sorts you out whenever you need it. That really goes for all the staff here though. Just great people who are extremely respectful and will always help you no matter the situation. If you are thinking of staying somehwere local, this is the place for you. I come here even if it is sometimes $10-15 more expensive. Usually that isnt the case but I'd rather pay a bit extra and stay at a good hotel w even better people than a great hotel w rude and horrible staff. And I've been staying in hotels for months now... there is a reason I keep coming back obviously.
Stayed 2 nights in Sep 2024

8/10 Good

Mohammad

Stayed 1 night in Aug 2024

6/10 Okay

Ebunoluwa

Travelled with family and small children
Disliked: Cleanliness
No house keeping for 9 days even after making requests
Stayed 10 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I inspected the bed and did not find bugs, but the sheets didn’t smell clean. The carpet was not vacuumed, there were stains all over the walls, the bathroom appeared as if only the surfaces got a quick wipe-down. There was a lot of shady activity in and around just this hotel and I didn’t feel very safe.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Catherine, Hernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy to find. Desk staff are very cordial.
Stayed 4 nights in Aug 2024

4/10 Poor

Lakeela

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not pleased at all with my stay. When I arrived, there was a line because people's credit cards were not going through, but they were being charged. I was afraid to stay. Then I got to my room and the couch looked like they got it or the garbage, and the place smelled like urine. I immediately asked for another room, which was better but still not up to part. I will not be staying there ever again! Not to mention the power went out for two hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcoz

Stayed 1 night in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good experiences
Stayed 4 nights in Jul 2024

10/10 Excellent

Gage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff is great. I stay here off and on quite a bit and never really had any problems.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeganathan, Lansing

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

2/10 Terrible

Richa

Disliked: Cleanliness, staff & service, property conditions & facilities
My key card would stop working after every use. We had to go down to get a new one every time it stopped working. We got it changed 10 times in 2 days. The room they first gave us had dysfunctional lock. My room would not lock. After so many hours, they gave us a new room. The person at the desk hardly knew how to fix things. Was a terrible experience. Would never visit again!
Stayed 2 nights in Jun 2024