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Sheraton Suites Chicago O'Hare

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Lobby lounge
32-inch flat-screen TV with digital channels, TV, pay films
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Rivers Casino
    2 min drive
  • Lake Park
    2 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel
Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1559)
The price is NZ$363
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About the area

Rosemont

Located in Rosemont (O'Hare), Sheraton Suites Chicago O'Hare is within a 5-minute drive of Allstate Arena and Rivers Casino. .This hotel is 1.4 mi (2.3 km) from Lake Park and 2.2 mi (3.5 km) from Donald E. Stephens Convention Center.

What's nearby

  • Allstate Arena - 10 min walk - 0.9 km
  • Rivers Casino - 2 min drive - 2.1 km
  • Donald E. Stephens Convention Center - 4 min drive - 3.6 km
  • Rosemont Theatre - 4 min drive - 3.9 km
  • Fashion Outlets of Chicago - 6 min drive - 4.9 km

Getting around

  • Multi-Modal Facility Station - 6 min walk
  • Rosemont O'Hare Transfer Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Rivers Casino - ‬2 min drive
  • ‪Allstate Budweiser Brewhouse - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Suites Chicago O'Hare

Suburban Rosemont hotel in O'Hare with free airport shuttle
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 296 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at FLIGHT, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1003 reviews" "
Rating 8 - Good. 182 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient. 10 min walk to all state stadium
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and comfortable
Nice suite with comfortable bed, clean bathroom. Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport. Mario is a grsat bartendrr snx the food at Flight was good.
Stayed 3 nights in Aug 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service
Room had a musty smell but overall was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the concert I was attending
Stayed 1 night in Aug 2024

8/10 Good

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like that you have to pay additional for parking. Because there was a concert at the Allstate arena it seemed like there was not parking available within the lot and we had to pay extra to park in the parking ramp. Parking should be reserved only for customers and then additional parking should be given to the people attending these concert events
Stayed 1 night in Aug 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel! Love the center atrium. Our suites were very nicely furnished, and quite comfortable. The restaurant off the main lobby was very convenient since we were tired and short on time - the food and service were also good. I would definitely stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Travelled with family
Average place, overpriced
The first hotel I have ever stayed where I had to pay for parking and had to pay extra after already paying for the 2 nights stay. Place was pretty clean, comfortable and friendly but I definitely will not be staying here ever again. Over $600 just for 2 nights. I've stayed in hotels just as good or better and cost me less than $400 for 2 nights. Maybe it's just this area but definitely not worth going back.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yisrael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Terrible. One of the Tv was not working, the air was not cool, no wash clothes. I will never go back and I don’t recommend it to anyone
Stayed 1 night in Aug 2024

10/10 Excellent

Brendasue

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet. Needs more outlets, more end tables and nightstands. No USB ports. Had to pay for internet. Well used but clean.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rosemont
Everyone was super nice and the room was clean but their were water stains on the walls as well as chips. There always was a ton of noise at 8:30-9:00 AM so sleeping in wasn't really an option.
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property doesn't have microwaves and parking is $35 a night. Property is very nice but room couches need cleaning and desk chair arms were duck taped, lastly no free breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheyanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and will definitely be coming back. Rooms and common areas are very clean. Staff is incredible and very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Micheal, El Paso

Liked: Cleanliness
Abc
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Liked: Staff & service
Lots of Echos
The hotel room was decent but I swear no matter where I stay there is a crazy drunk person talking in the hallways at 2 am. Another aspect is I was super excited about the Starbucks inside but it was more like a stall. It isn’t like the ones in other hotels or in a Target
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Seems to be recently renovated. It was about a 20 minute walk to Allstate Arena and a shuttle ride to the airport.
Stayed 3 nights in Aug 2024

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Rooms were large and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Reika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and bathroom were clean and nice. I like the bed is clean and comfortable. I could relax stay and good rest this time. Also transport bus was good. Thank you.
Stayed 1 night in Aug 2024

2/10 Terrible

Swapna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sheree, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently nice.
Stayed 1 night in Aug 2024