Sheraton Suites Chicago O'Hare

3.5 star property

Photo gallery for Sheraton Suites Chicago O'Hare

Lobby
Reception
Terrace/patio
32-inch flat-screen TV with digital channels, TV, pay films
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪10 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

Located in Rosemont (O'Hare), Sheraton Suites Chicago O'Hare is within a 5-minute drive of Allstate Arena and Rivers Casino. .This hotel is 1.4 mi (2.3 km) from Lake Park and 2.2 mi (3.5 km) from Donald E. Stephens Convention Center.

What's nearby

  • Allstate Arena - 10 min walk - 0.9 km
  • Rivers Casino - 2 min drive - 2.1 km
  • Donald E. Stephens Convention Center - 4 min drive - 3.6 km
  • Rosemont Theatre - 4 min drive - 3.9 km
  • Fashion Outlets of Chicago - 6 min drive - 4.9 km

Getting around

  • Multi-Modal Facility Station - 6 min walk
  • Rosemont O'Hare Transfer Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Rivers Casino - ‬2 min drive
  • ‪Allstate Budweiser Brewhouse - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Suites Chicago O'Hare

Suburban hotel with airport shuttle service and a 24-hour fitness center
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 296 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at FLIGHT, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

DeAnna, Commerce Township

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Morriss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very friendly staff, handy to car rentals. Will be staying again.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Bumkyu, West Lafayette

Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place. Nice to have live entertainment in restaurant. Onl
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto, Columbia City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Sycamore

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

erik

Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy
Stayed 1 night in Nov 2024

2/10 Terrible

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rushabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2024

8/10 Good

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl, Bartlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel worked out great for us! We attended a wedding at a nearby hotel that was completely booked so we chose to stay here. I'm glad I did because it was nice and quiet and the room was fairly spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Very nice! Love the location. We were close to everything we wanted to do .
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, staff were kind and helpful. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room
Large comfortable room. Which allowed us to leave our child sleeping in bedroom and use the other room to watch tv; without disturbing
Stayed 1 night in Nov 2024

10/10 Excellent

Farhaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Club Suite, lots of room, great staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

hua

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Cyril

Stayed 1 night in Oct 2024

8/10 Good

isis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great but I left a wallet behind with cards and didn’t notice till a week out. I called and apparently nobody found it. I know exactly where I put it in the room. Disappointed in myself and also how it didn’t then up in the lost and found in there end when it was left there.
Stayed 1 night in Nov 2024