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The Westin Chicago Northwest

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Chicago Northwest

Exterior
Exterior
Indoor pool
Junior Suite, 1 King Bed
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available

Explore the area

Map
400 Park Blvd, Itasca, IL, 60143
  • Pirates Cove Childrens Theme Park
    4 min drive
  • Alexian Brothers Medical Center
    4 min drive
  • TopGolf Chicago
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Itasca

When you stay at The Westin Chicago Northwest in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Allstate Arena. .This hotel is 11.3 mi (18.2 km) from Donald E. Stephens Convention Center and 1.5 mi (2.4 km) from Pirates Cove Childrens Theme Park.

What's nearby

  • Alexian Brothers Medical Center - 4 min drive - 4.4 km
  • LEGOLAND® Discovery Center - 8 min drive - 7.4 km
  • Woodfield Mall - 8 min drive - 9.1 km
  • Schaumburg Convention Center - 11 min drive - 10.5 km
  • Allstate Arena - 14 min drive - 13.8 km

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Naxos A Greek Island Restaurant - ‬4 min drive

About this property

The Westin Chicago Northwest

Suburban hotel with 2 restaurants and area shuttle service
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 416 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at Market Place, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Itasca? This hotel has 43817 square feet (4071 square meters) of space consisting of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 19.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Market Place
  • 400 Park Bistro
  • Seared Private Dining

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (43817 square feet)
  • Meeting rooms - 19

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 592 out of 1002 reviews" "
Rating 8 - Good. 193 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at the Westin on Michigan Av but the DNC was in town and made the cost prohibitive. The hotel was very nice. We didn't know we had to request housekeeping so we were surprised not to have towels when we returned late Friday night. They brought towels right away. Lesson learned. The lady at the breakfast buffet was very nice and attentive I think her name had Luna in it. Kuddos to her.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laila

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really scammers!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect perfect 😻👌
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very nice hotel, stsff were very respectful and friendly. Rooms are large, clean, and very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jhmal

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ive ever had so far compared to other hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and accommodating. I highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again! Felt safe. They were very accommodating with our baby. Room was clean and roomy. Waterfall shower was nice.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, amenities
It was nice but my fire alarm went off two different times once at 7am and it took a little bit to get it off again.
Stayed 1 night in Aug 2024

6/10 Okay

Yi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, this hotel is decent, rooms are good sized, the bathroom is nice and clean. Staff are pretty nice. However, it’s very noisy at night, there are various events going on (weddings, family gatherings etc) and it’s hard to get a good sleep because the hotel is like a cylinder so when there’s noise in the lobby the whole hotel can hear it. On a brighter note, the pool and hot tub was amazing, the pool was big and the hot tub was great. In general, this is a good hotel.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was dirty, pubic hairs all in the shower when we arrived, then got a new room that shower kept flooding .
Stayed 2 nights in Aug 2024

4/10 Poor

Khaled

Disliked: Staff & service, property conditions & facilities
Found front desk not professional & maintenance staff were very rude.
Stayed 8 nights in Jul 2024

10/10 Excellent

Pauline

It was lovely. Stayed for a convention.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was fantastic. From taking care of our late arrival after our flight was delayed to setting up shuttles to get us around the area, they were helpful and friendly the whole time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Stayed 3 nights in Jul 2024

6/10 Okay

Artur

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Really nice hotel, will definitely book again if back in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Layla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool was very warm
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Felicidad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 2 nights in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need updating caulk around sink in rooms, carpet in some areas is pulling up from the floor
Stayed 1 night in Jul 2024

6/10 Okay

Stefani

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eh, not the best
Sadly, we had issues from check in and on. The staff was extremely unfriendly. I travel often and have not encountered staff quite like this. There was a gnat problem throughout the hotel. Not much happened when you adjusted the air conditioning.
Stayed 2 nights in Jul 2024

8/10 Good

Jigneshkumar

Stayed 2 nights in Jun 2024

10/10 Excellent

Manraj, Westland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good Property
Stayed 1 night in Jun 2024