The Whitehall Hotel, BW Premier Collection

3.5 star property

Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Bar (on property)
Exterior
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • State Street
    ‪2 min walk‬
  • John Hancock Center
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chicago

A stay at The Whitehall Hotel, BW Premier Collection places you in the heart of Chicago, steps from Michigan Avenue and State Street. .This boutique hotel is 0.4 mi (0.7 km) from Lake Michigan and 0.2 mi (0.4 km) from Water Tower Place.

What's nearby

  • Michigan Avenue - 2 min walk
  • Water Tower Place - 5 min walk
  • Chicago Riverwalk - 18 min walk
  • Millennium Park - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 6 min walk
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • ‪Doc B's Fresh Kitchen - ‬5 min walk
  • ‪Margeaux Brasserie - ‬3 min walk
  • ‪Tempo Cafe - ‬3 min walk
  • ‪Sprinkles - ‬3 min walk
  • ‪Osteria del Pastaio - ‬3 min walk

About this property

The Whitehall Hotel, BW Premier Collection

Hotel with a 24-hour front desk, steps from Michigan Avenue
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 222 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a satisfying meal at Kirei serving guests of The Whitehall Hotel, BW Premier Collection. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kirei - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 56 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 5-24 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Kirei

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 24 per person
  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1601 out of 3429 reviews
Rating 8 - Good. 867 out of 3429 reviews
Rating 6 - Okay. 544 out of 3429 reviews
Rating 4 - Poor. 251 out of 3429 reviews
Rating 2 - Terrible. 166 out of 3429 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Abraham

Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very accessible for a one night stay. However, when I first arrived staff at the front desk were sort of rude. I had just finished driving two hours and when I asked where I was supposed to part, the attendant at the desk blurted out a street and instructions so quickly, I had to ask her to slow down and explain it to me because I’m not from the area. Ultimately, I believe we parked in the wrong garage and had to walk a block and a half with our bags but other than that. It was a nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Merlene

Travelled with group
Liked: Cleanliness, staff & service
Inconvenient because we requested twice for a refrigerator it’s not working. We thought also that there’s a free breakfast same as other hotel but none.
Stayed 1 night in Oct 2024

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked into my room, and bed sheets had someone’s old eyelashes. Not clean at all
Stayed 1 night in Nov 2024

2/10 Terrible

Nick'Kel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude and inconvenient ( Franklin and the Supervisor ) , the room was decent enough for the price but the water pressure was so low , not many amenities . Located right in the middle of downtown the outside area was a good view . This hotel was super shady , after I already paid upon arrival the staff and their supervisor tried to charge me again DOUBLE after checkout . Wouldn’t recommend
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with group
Liked: Staff & service, amenities
Room desperately needs an update! Peeling paint in the bathroom was an instant turn off. Dated carpet and furniture. Can’t beat the location however.
Stayed 2 nights in Nov 2024

8/10 Good

Yong

Stayed 1 night in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy beds and the friendliest service! Would stay again!
Stayed 2 nights in Nov 2024

6/10 Okay

Yongho

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Average cheap hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay during Halloween weekend
Came to Chicago to show my partner around where I used to live and wanted to be settled in a good area for a moderate price and luckily found The Whitehall; what an amazing bang for your buck in such a desirable neighborhood and to top it off the hotel room was very nice and incredibly comfortable. The staff was very nice at the front desk and incredible helpful. Me and my partner were very happy with the accomodations and after a long day of sightseeing couldn't wait to relax and unwind in the comfort of our room. Would definitely book again at The Whitehall in the future.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The bathroom/shower was very dated. There was also a random very loud sound that happened throughout the day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alma Vasquez, pearland

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay. Did not like no mirrors or ice available, otherwise good. Beds comfy.
Stayed 4 nights in Oct 2024

8/10 Good

constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ann

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Mahanth

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for people visiting NW Memorial Hospital like me. The building is aging and the lobby is very sparse.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is perfect for the price. It’s near the upscale side where all the high end restaurants and retailers are. And you can walk to a lot of places nearby. The hotel itself is outdated and lacked basic amenities and the shower pressure was not good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ogi-Otgo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the bed and it was nice quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but fine quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, Cypress

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendliness of the staff. Felicia is wonderful! Thank you all for making mine and my daughter's trip enjoyable and comfortable at your hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Stayed 1 night in Oct 2024

8/10 Good

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024