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TownePlace Suites Chicago Naperville

3.0 star property

Photo gallery for TownePlace Suites Chicago Naperville

32-inch LCD TV with cable channels, TV
Free daily buffet breakfast
Lobby
Studio, 1 King Bed with Sofa bed
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1843 W Diehl Rd, Naperville, IL, 60563
  • Odyssey Fun World
    ‪5 min drive‬
  • Chicago Premium Outlets
    ‪9 min drive‬
  • Riverwalk
    ‪11 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

Similar properties

Reception

Tru by Hilton Naperville Chicago

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (688)
The price is NZ$235
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Tru by Hilton Naperville Chicago

About the area

Naperville

Located in Naperville, TownePlace Suites Chicago Naperville is a 4-minute drive from Topgolf and 5 minutes from Odyssey Fun World. .This hotel is 3.5 mi (5.7 km) from Blackwell Forest Preserve and 3.6 mi (5.8 km) from Nike Sports Complex.

What's nearby

  • Odyssey Fun World - 5 min drive - 3.2 km
  • Chicago Premium Outlets - 9 min drive - 7.9 km
  • Riverwalk Park - 9 min drive - 8.8 km
  • Riverwalk - 11 min drive - 8.4 km
  • Central Dupage Hospital - 12 min drive - 11.3 km

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬5 min drive

About this property

TownePlace Suites Chicago Naperville

Hotel in Naperville with free breakfast and a fitness center
TownePlace Suites Chicago Naperville offers 63 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, an outdoor tennis court, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours should notify the hotel in advance.

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to May 22 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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TownePlace Suites Chicago Naperville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 329 reviews
Rating 8 - Good. 78 out of 329 reviews
Rating 6 - Okay. 22 out of 329 reviews
Rating 4 - Poor. 10 out of 329 reviews
Rating 2 - Terrible. 11 out of 329 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The actual room was quite nice with a comfortable bed, lots of floor space and a kitchenette. The rest left something to be desired. To get to the room you needed to navigate around construction material and equipment left strewn in the hallways and lobby. Saturday breakfast was not completely stocked until at least an hour after breakfast was to have started, and before that time the coffee and hot water in the air pots was quite cold. Even after calling and confirming the availability of a hot tub and pool (possibly by 3rd party booking agency-I'm not sure) they were both off limits to guests. The staff didn't seem to want to be there and didn't seem to have anyone in authority. Desk clerk was playing with her phone, the person making breakfast came late and the gentleman who started breakfast seems visibly upset by the situation. Once again, the room itself, was quite nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time traveler
Stayed 8 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property they are in the middle of revonation
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
full construction site
Stayed 7 nights in Jul 2024

6/10 Okay

Elda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Naperville is a beautiful town, we were there for the first weekend in May and the weather was great. The hotel needs taking care of it's a bit rundown, I'm sure it's seen better days.
Stayed 3 nights in May 2024

6/10 Okay

Nicholas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
3/5 stars due to dated room, elevator had an odor and also seemed dated. Staff were excellent and friendly. Breakfast was adequate. Called ahead before booking on Expedia and staff member told me pool and hot tub would be open but then both were closed and have been for some time due to renovations which timeline wasn’t certain when I asked staff member at check-in. Beds could be updated as well. Location is a great convenience - near everything and Top Golf, for the golf enthusiast. Worth the stay once renovations are completed, hopefully.
Stayed 2 nights in May 2024

10/10 Excellent

Claudette, Hannibal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three friends and I were originally booked at this property but due to construction they moved us to the Fairfield Inn across from them, which was fine. We were notified before we arrived and everything went smooth and we all had a nice stay.
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It was a great stay - just wish I had know the pool & hot tub were not in working order.
Stayed 1 night in Apr 2024

8/10 Good

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service
Yolanda at the front desk was the BEST! So personable and friendly. Breakfast was not great but typical for a continental breakfast at a hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Eileen

Travelled with partner
Hotel was okay. Room was large and gave us some extra room. Not much put out at the buffet for the breakfast on Saturday morning. Hotel seemed quite empty. Our room was not touched by housekeeping on Saturday. We could have used a few additional towels as well. We will not return to this hotel during future visits.
Stayed 2 nights in Mar 2024

2/10 Terrible

McKenzy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, comfortable beds and well stocked kitchen. The breakfast was not great- coffee was cold, they didn't keep the food well stocked. We chose this hotel because it had a pool and hot tub, but they were both closed. The hotel should have notified us that the pool was closed prior to our arrival. That was disappointing!
Stayed 2 nights in Feb 2024

6/10 Okay

Damion

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had a leak so the first floor smelled like mildew for the first few days. Stayed 6 nights and the room cleaning team didn’t come once. Had to ask front desk for more toilet paper and a young kid wasn’t very friendly about it.
Stayed 6 nights in Jan 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the room heater was inop and the bed was lumpy, the fire alarm went off 3 time due my stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2023

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Leanna

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Bette

Stayed 2 nights in Dec 2023

8/10 Good

Regina A.

Stayed 3 nights in Sep 2023

2/10 Terrible

Roman

Stayed 1 night in Nov 2023

8/10 Good

Akil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Please change and rotate your breakfast options
Stayed 4 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No cleanliness
Not very clean with garbage overflowing and no room cleaning service for 3 days even when requested.
Stayed 3 nights in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Oct 2023

8/10 Good

GEOFFREY

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023