See all properties
Save

Tru by Hilton Naperville Chicago

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Indoor pool
Exterior
Lobby
Business centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Centennial Beach
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 King Bed

Desk, bed sheets

Basic Single Room, 1 King Bed

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

  • 46.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Lisle Naperville

Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1001)
The price is NZ$195
for 1 night
includes taxes & fees
17 Dec - 18 Dec
DoubleTree by Hilton Lisle Naperville

About the area

Naperville

With a stay at Tru by Hilton Naperville Chicago in Naperville, you'll be within a 5-minute drive of Odyssey Fun World and Nike Sports Complex. .This hotel is 3.7 mi (5.9 km) from Blackwell Forest Preserve and 3.8 mi (6.2 km) from Chasers Laser Tag.

What's nearby

  • Chicago Premium Outlets - 7 min drive - 7.7 km
  • Riverwalk Park - 8 min drive - 8.6 km
  • Riverwalk - 9 min drive - 8.2 km
  • Central Dupage Hospital - 11 min drive - 11.1 km
  • Hollywood Casino Aurora - 13 min drive - 13.3 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with a fitness center and a 24-hour front desk
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 121 guestrooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 553 reviews" "
Rating 8 - Good. 101 out of 553 reviews" "
Rating 6 - Okay. 44 out of 553 reviews" "
Rating 4 - Poor. 17 out of 553 reviews" "
Rating 2 - Terrible. 24 out of 553 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very modern, Loved the decoration. Love that is pet friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Klod

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good , and affordable pricing
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and new hotel with comfortable and clean rooms. Reception staff was very friendly and knowledgeable about the area. There was a gym and saltwater indoor pool (with very cold water). There are a lot of seating opportunities in the reception area plus a pool table and games. The breakfast selection is good. We spent two nights there, the drive into Chicago takes approx. 50 minutes by car. Next door to the hotel is a fantastic restaurant and shop where we dined one night and bought lots of souvenirs. We enjoyed our stay very much and would definitely book a room there again.
Stayed 2 nights in Aug 2024

8/10 Good

Bella

Stayed 1 night in Aug 2024

4/10 Poor

Omar

Stayed 1 night in Aug 2024

10/10 Excellent

Roodyka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. The facility was clean. I felt special because my name was on my television when I arrived to my room. I’ve never seen that anywhere else.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Latese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was okay except for the mirror had hand prints all over it and that made me feel uncomfortable because I didn’t know if anything else was left undone.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Travelled with family
Liked: Property conditions & facilities
Had to wait 10 minutes to check in. No coffee maker in handicap room that i did not request.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel - the “greenness” of it especially and the lack of waste. There are refillable bottles of hand soap, lotion, body was, shampoo and conditioner as well as no plastic bags in the waste cans. Breakfast is awesome and the lobby and breakfast areas are very pleasant. Bed is comfy and the room was clean. We also travel with our pets and they are welcomed here. My only ding is that if you are going to have refillable bottles, the staff has to check them and fill them. Our hand soap was empty.
Stayed 1 night in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Midhat

Travelled with partner
Disliked: Staff & service
Worst room service ever. Called in morning on 2nd night of stay for towels and never got them. Didn’t even have a DND sign out. Also guests were walking without shoes and even socks in breakfast lobby. The room was not that clean as my partner had to clean the room before my arrival.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time. Everyone was really friendly. The lobby and room were both really clean. Breakfast was standard but pretty good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first day at a Tru Hotel. Like Hilton Lite. Super nice staff, very nice breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, new but rude staff!
The hotel was new and clean and right off the highway. The room was quiet and the beds were comfortable. The free breakfast was good and convenient. This hotel would have gotten better reviews if the staff was friendlier. The front desk was unfriendly, every single time. We came back to our room one evening and noticed the room hadn't been cleaned, even after leaving early that day. We needed towels and toilet paper so we called the front desk 8/4/2024, She answered "hello" in a rude, bothered tone. When asked how we would get towels and tp, she said you're going to have to come down here to get it. No I'm sorry, no explanation. Super unaccommodating and rude! Besides the rude staff, our stay was good.
Stayed 7 nights in Jul 2024