voco Chicago Downtown by IHG

3.5 star property

Photo gallery for voco Chicago Downtown by IHG

Bar (on property)
In-room safe, desk, laptop workspace, free cots/infant beds
Exterior
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Michigan Avenue
    ‪15 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Chicago

Voco Chicago Downtown by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 0.9 mi (1.5 km) from Michigan Avenue and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Riverwalk - 13 min walk - 1.1 km
  • Michigan Avenue - 15 min walk - 1.3 km
  • Millennium Park - 18 min walk - 1.6 km
  • Art Institute of Chicago - 3 min drive - 2.2 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬6 min walk
  • ‪Marshall's Landing - ‬4 min walk

About this property

voco Chicago Downtown by IHG

Riverwalk hotel with a 24-hour fitness center and a sauna
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Waterview, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago By Ihg Chicago
voco Chicago Downtown by IHG Hotel
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown by IHG Chicago
voco Chicago Downtown by IHG Hotel Chicago

voco Chicago Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1615 out of 2517 reviews
Rating 8 - Good. 458 out of 2517 reviews
Rating 6 - Okay. 217 out of 2517 reviews
Rating 4 - Poor. 109 out of 2517 reviews
Rating 2 - Terrible. 118 out of 2517 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mac

Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, spacious and quiet rooms, clean, good service at reception and throughout. The elevator situation is a little annoying (you. have to take 2 sets of elevators to get to your floor), otherwise well priced for what I got.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monika

Stayed 2 nights in Dec 2024

10/10 Excellent

Porc'a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like was the parking and prices
Stayed 2 nights in Jan 2025

10/10 Excellent

DaJae'

Travelled with group
Liked: Cleanliness, staff & service, amenities
My room smelled like mildew so house keeping came to double check the bathroom and clean the bathroom again. The next day I seen mildew on the ceiling next to the window. I did mention the mildew to the front desk. The hotel is very nice, the store inside is 24 hours, and the staff is always on duty.
Stayed 4 nights in Jan 2025

4/10 Poor

Traniya

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was very nice and the rooms were amazing and clean. The walls are a little thin and the TV was not working. They compensated us with free parking, that they actually charged us for. Additionally, at the end of our stay they begin to add other charges and never sent us the deposit back although our room was left in the same condition we found it in. We called mutiple times and was never helped. It feels like we were scammed out of our money.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joyce

Stayed 2 nights in Dec 2024

6/10 Okay

Matthew

Business traveller

Tv not working

Hotel was okay, however television didn’t work for the entirety of my stay. This forced me to leave the hotel to be able to relax when I had the opportunity to. That was very frustrating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jakiea

Travelled with group
Liked: Cleanliness, property conditions & facilities
would definitely go back
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

margarita

Stayed 2 nights in Jan 2025

10/10 Excellent

Demarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Selena

Travelled with partner
Liked: Staff & service, property conditions & facilities
I checked in on Dec.31 to bring the New Year in & checked out Jan.2. Of course they take a $100 a day damage fee which is suppose to be returned after check out. In total came out to $200. I called Jan.8 to see what was going on & the receptionist (very professional guy) explained that it was suppose to automatically be returned after check out & or something was wrong with the computers at the time….its Jan.10 & my deposit still have not been returned.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alessandra

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t go back for sure. Not worth the money. Rude staffs, dirty room, lack of amenities.
Stayed 3 nights in Jan 2025

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly atmosphere
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Dec 2024

10/10 Excellent

stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

FRANCHESCA NIEVES

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Terasa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last time every going to this hotel

Stayed 2 nights in Jan 2025