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Get an overview of this hotel
Family-friendly hotel with a full-service spa and free water park access

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Conference centre

Located in Chignahuapan, Hotel y Aguas Termales de Chignahuapan is on a river, within a 15-minute drive of Kiosco Mudéjar and Chignahuapan Downtown Park. This family-friendly hotel is 4.4 mi (7 km) from Parroquia de Santiago Apóstol and 4.5 mi (7.2 km) from Basilica of the Immaculate Conception.

Stay in one of 65 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, a complimentary water park, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a computer station, a 24-hour front desk, and an elevator. Planning an event in Chignahuapan? This hotel has 4750 square feet (441 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Shopping on site
  • Total number of rooms - 65
  • Conference space
  • Fireplace in lobby
  • Garden
  • Children's pool
  • Spa services on site
  • 24-hour front desk
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 4750
  • Conference space size (meters) - 441
  • Number of meeting rooms - 3
  • Waterslide
  • Number of indoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Free water park access
  • Pool sunloungers
  • Terrace
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel y Aguas Termales de Chignahuapan offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers and spring water baths. This Chignahuapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Desk
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Hair dryer (on request)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • TV size 32
  • TV size (measurement) inch
  • Spring water bathtub
  • LED TV
  • Heating
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Wardrobe

Where to Eat

Hotel y Aguas Termales de Chignahuapan has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site
  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 15
  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Number of hot springs - 1

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

Staffed front desk

Smoke detector

Contactless check-in is not available

Contactless check-out is not available

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Y Aguas Termales Chignahuapan
  • Hotel y Aguas Termales de Chignahuapan Hotel
  • Hotel y Aguas Termales de Chignahuapan Chignahuapan
  • Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Hot springs access available from 7:30 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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