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Hotel y Aguas Termales de Chignahuapan

3.5 star property

Photo gallery for Hotel y Aguas Termales de Chignahuapan

Lobby
Spa
Meeting facility
Meeting facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300
  • Basilica of the Immaculate Conception
    ‪11 min drive‬
  • Tulimán Waterfalls
    ‪16 min drive‬
  • Quetzalapan Falls
    ‪16 min drive‬

Room options

Junior Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Osalle Inn

  • Pool
  • Parking included
  • Free WiFi
  • Room service
4.4 out of 5, Excellent, (99)
The price is NZ$91
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Osalle Inn

About the area

Chignahuapan

Located in Chignahuapan, Hotel y Aguas Termales de Chignahuapan is on a river, within a 15-minute drive of Kiosco Mudéjar and Chignahuapan Downtown Park. .This family-friendly hotel is 4.4 mi (7 km) from Parroquia de Santiago Apóstol and 4.5 mi (7.2 km) from Basilica of the Immaculate Conception.

What's nearby

  • Chignahuapan Downtown Park - 11 min drive
  • Basilica of the Immaculate Conception - 11 min drive
  • Quetzalapan Falls - 16 min drive
  • Tuliman Waterfalls - 20 min drive
  • The Murals of Zacatlan - 22 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪El Rincon Mexicano - ‬10 min drive
  • ‪Enrico Ristorante - ‬10 min drive
  • ‪Chiconahui - ‬11 min drive
  • ‪El Portalito - ‬11 min drive
  • ‪Salón Social "La Taberna - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

Family-friendly hotel with a full-service spa and free water park access
Hotel y Aguas Termales de Chignahuapan offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers and spring water baths.

This Chignahuapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Hot springs and a complimentary water park with waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.
Stay in one of 65 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, a complimentary water park, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, a 24-hour front desk, and an elevator. Planning an event in Chignahuapan? This hotel has 4750 square feet (441 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Hotel y Aguas Termales de Chignahuapan has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Free water park access
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Computer station
  • Conference centre (4750 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 7:30 AM to 6:00 PM
  • Hot springs water temperature (Celsius) - 50
  • Massage - hot stone
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer (on request)
  • Separate bath and shower
  • Shampoo
  • Soap
  • Spring water bath
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Hotel y Aguas Termales de Chignahuapan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 12 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Avelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in Nov 2024

2/10 Terrible

Diana

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms were dirty, rat poop everywhere, things were falling apart.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Y limpio
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Aug 2024

2/10 Terrible

martin

Stayed 1 night in Oct 2023

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No coffe in the roon
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar diferente, definitivamente las aguas termales son el atractivo del lugar. Es un lugar para estar todo el día en la energía de las aguas. la experiencia del vapor térmico es muy buena, aunque tiene un costo extra. La comida, bien, sabor a provincia. El lugar tiene zonas de acceso público o sea de entrada por salida y me imagino que en temporada alta o en fines de semana no debe ser tan tranquilo. Excelente lugar no solo para descansar sino para cargar energía. La alberca para huéspedes tambien muy bien, aunque insisto , en días con gran. afluencia me imagino que queda pequeña.
Stayed 2 nights in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little weekend escape
The scenic location makes the hotel perfect for a romantic getaway. Due to safety regulations from covid, the large thermal baths are temporarily closed to public use. But each room has its own private thermal tub. If you want to relax even more, check out the services from the spa. In the dining room, meals were served buffet style. And they making an excellent margarita...
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, property conditions & facilities
El servicio de alimentos podría mejorar un poco. Si el restaurante está abierto de 8 a 10, no es posible que a las 9:30 deje de hacer alimentos, y tmb poco calientes.
Stayed 1 night in Oct 2024

10/10 Excellent

María Félix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gustó es que en la alberca del hotel permiten que la gente entre con ropa, hay quienes no usaban traje de baño.
Stayed 2 nights in Oct 2024

4/10 Poor

benizu

Stayed 2 nights in Sep 2024

8/10 Good

alejandro

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

EVERARDO

Travelled with partner
Pues ya hay lugares que se ben descuidados, del restaurante la comida tiene buen sabor pero el agua que había le faltaba dulce por lo demás todo bien.
Stayed 1 night in Sep 2024

8/10 Good

Saira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ANTONIETA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones con su tina propia de agua termal
Stayed 2 nights in Aug 2024

8/10 Good

JOSE LUIS, Tecámac

Travelled with family
todo ok
Stayed 2 nights in Aug 2024

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Víctor Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta todo muy bien!
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del restaurante muy atento y también de las albercas familiares
Stayed 1 night in Jul 2024