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We thoroughly enjoyed our stay at Gateway. The hotel is set in a good location with a beautiful garden spanning many acres. The room had all basic amenities and was quite spacious (standard room), with an outdoor seating area that made it even more enjoyable. The facilities on site were also adequate (restaurant, swimming pool, spa, pool table, activity area, gym) to enjoy a quiet stay on site, with music evening happening on most days where you can put your singing skills to test 😀 The restaurant had fabulous food, with a great spread for breakfast, and good options for lunch and dinner. The entire staff were very warm and friendly and make you feel at home straight away. A special mention regarding Chandrima who ensured we had a smooth check in and was available to answer all our queries. All the other staff were also very welcoming. Kumar, the gardener also gave us a tour of the garden which was really refreshing. All in all, this is a must stay if you are looking for a place to relax and unwind.

The staff was very friendly and accommodating. The room and bathroom facilities need improvement in general to make it friendlier for children and older adults.

Great property in the coffee plantation - very unique experience

Good overall

Our stay was wonderful. The staff are very polite, helpful and always ready to greet with a smile. Lovely resort and the staff leave no stone unturned to make their guests happy. We will definitely recommend this to our family and friends.