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Hotel Las Cumbres & Water Park

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Las Cumbres & Water Park

Outdoor pool
Deluxe Double Room, 1 Bedroom | Living area
Lobby sitting area
Front of property
Private kitchen

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Transismica, Via las Lajas, Las Cumbres, Las Cumbres, Panama, 77500
  • El Dorado Mall
    12 min drive
  • Estadio Rommel Fernandez
    14 min drive
  • Metromall Panama
    16 min drive
  • Panama City (PTY-Tocumen Intl.)
    30 min drive

Room options

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 55 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Accessible, Kitchenette

Junior Suite, 2 Bedrooms, Accessible, Kitchenette

Junior Suite, 2 Bedrooms, Accessible, Kitchenette

  • 61 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Las Cumbres

With a stay at Hotel Las Cumbres & Water Park in Las Cumbres, you'll be within a 15-minute drive of Albrook Shopping Mall and El Dorado Mall. .This hotel is 9.3 mi (14.9 km) from Multiplaza Pacific Mall and 8.9 mi (14.3 km) from Via Espana.

What's nearby

  • El Dorado Mall - 12 min drive - 13.7 km
  • Albrook Shopping Mall - 13 min drive - 16.6 km
  • Via Espana - 13 min drive - 14.3 km
  • Multiplaza Pacific Mall - 15 min drive - 15.0 km
  • Avenida Balboa - 17 min drive - 17.7 km

Getting around

  • Panama City Passenger Station - 24 min drive
  • Tocumen Intl. Airport (PTY) - 30 min drive

Restaurants

  • ‪Restaurante Aries - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Hot Chicken #3 - ‬2 min drive
  • ‪Food Court Los Andes Mall - ‬6 min drive
  • ‪Popeyes Louisiana Kitchen - ‬6 min drive

About this property

Hotel Las Cumbres & Water Park

Hotel in Las Cumbres with free breakfast and a 24-hour business center
Hotel Las Cumbres & Water Park offers 114 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. Plasma televisions come with premium cable channels. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Stay in one of 114 guestrooms featuring plasma televisions. Rooms have private balconies. Cable television is provided for your entertainment. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a satisfying meal at Las Cumbres View serving guests of Hotel Las Cumbres & Water Park. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Las Cumbres View - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Lounge View Bar - Onsite bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 bar

Restaurants on site

  • Las Cumbres View
  • Lounge View Bar

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Pool access available from 9:30 AM to 5:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Las Cumbres Water Park Panama City
Avalon Hotel Panama Grand
Avalon Grand Panama Las Cumbres
Hotel Las Cumbres Water Park
Avalon Grand Panama Panama City
Las Cumbres Water Park Panama City
Las Cumbres Water Park
Las Cumbres & Water Park
Hotel Las Cumbres Water Park
Hotel Las Cumbres & Water Park Hotel
Hotel Las Cumbres & Water Park Las Cumbres
Hotel Las Cumbres & Water Park Hotel Las Cumbres

Hotel Las Cumbres & Water Park Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 98 reviews" "
Rating 8 - Good. 23 out of 98 reviews" "
Rating 6 - Okay. 25 out of 98 reviews" "
Rating 4 - Poor. 15 out of 98 reviews" "
Rating 2 - Terrible. 28 out of 98 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

VIKAS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel does not exist on the given address. I’ve been charged for nothing. Very bad experience
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The neighborhood was unkept and dirty with no shops or restaurants nearby. While extremely pleasant, the staff spoke no english which made communication a bit of a challenge. The motel was very clean but also very run down.
Stayed 1 night in Jan 2019

8/10 Good

Roxanne

Liked: Staff & service, room comfort
It was a comfortable stay the pool is not all that and closes at 5 , breakfast is continental but centric to main road to go everywhere short distance
Stayed 1 night in Oct 2018

6/10 Okay

stephanie, erie pa

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel
The water park was only open on Sunday. No hot water till halfway through the week. Over 5 miles to nearest subway stop. We spent a fortune on taxi cabs. Nothing in the area. If you are looking for a quiet out of the way place this might be for you. We wanted to tour the city and the canal but too far away and taxis were expensive
Stayed 7 nights in Sep 2017

8/10 Good

Carmen Eugenia, US

Liked: Cleanliness, property conditions & facilities, room comfort
This Hotel is not located downtown, it is quite far, I choose it because it was close to my relative home and I was in Panama to visit him.

2/10 Terrible

Janet, Houston TX

Disliked: Staff & service, property conditions & facilities
Not what we thought
Hotel is very run down and needs many repairs. Location is far from everything. Only 1 restaurant and they have same menu all the time. Hard to find someone that speaks English. No hot water in room.

8/10 Good

Jerónimo, Panama

Liked: Staff & service, room comfort
Great hotel located in the middle of a jungle
This hotel has been placed on a very attractive terrain. Lot of tress, Jungle paths, waterpark and a lot of other amenities to enjoy. Needs a constant maintenance.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
never again
worst hotel I've ever been. the building is old and not maintained. almost everything in the room doesn't work.

2/10 Terrible

kate, medellin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The park was not working and the hotel was very ol
The park was not working during the week or weekend there was a power outright so there was no air conditioning

2/10 Terrible

NIKKI, JAMAICA

Disliked: Cleanliness, property conditions & facilities, room comfort
WORST HOTEL EVER
THIS WAS THE WORST HOTEL I EVER BEEN TO, ITS DIRTY, SMELLY AND THE SHEETS VERY DIRTY. I COULD NOT STAY THERE FOR MORE THAN 20 MINUTES. IT LOOKED NOTHING LIKE THE PICS ON THE WEBSITE, WE WERE SO DISSAPOINTED WE HAD TO BOOK ANOTHER HOTEL THE SAME NIGHT. THIS HOTEL NEEDS LOTS OF FIXING UP BEFORE IT CAN BE BOOKED AGAIN.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and moldy!
Not in a great area, both far away and misleading. What is advertised, is far from the truth! Only positive comments would be about the staff.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Avalon Panama City
I'm sorry to say but this has to be the worse hotel I've ever been in. It took me over an hour to get to it. There is no cable and the two or three channels you can hear are not to be seen. There is a telephone installed but it does not work. The bathroom has dirty tiles. There is no indication as to how to get to the lobby. I spent about 15 minutes stepping in and out on of the elevator in order to find the lobby. They do not even have bottled water for sale. The bed and the ac were great but that is all I can come up with on the positive side. This hotel is a definite NO for me and anyone who wants to hear my opinion will hear the same. I'm a very frequent Panama visitor but have yet to find a hotel like the Avalon. On a scale of 1 to 10 I would surely rate it a 1.

2/10 Terrible

Gilles, Costa Rica

Disliked: Staff & service, property conditions & facilities
Abandoned hotel
The room was clean and confortable. But the hotel itself, seems abandonned. I would compare it to a sleazy motel, where you might want to go for a "siesta". Service was very poor. I would suggest that you take this hotel off you expedia site. They changed my room, because they tought I left. I did not leave any luggage, while visiting Panama city. But they did throw away my toothbrush, toothpaste, and mouth wash.

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Do not stay here. Run down! Mouldy! Horrible.

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, room comfort
visiting panama
People were friendly and helpful, rooms very big and nice, 2 king size beds. Towels and linens nice and clean. AC worked great and it was very quiet at night. Food in restaurant good. Difficulty getting internet access. Out of water for a while, but they fix things fast. Room key did not work, but got fixed later. Water park in back was open Sunday and it is very nice for kids, it was busy, but friendly atmosphere. Overall a pleasant stay.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Lovely Old Charm Hotel with good mountain views. Service is good and food was great. Will stay here again and recommend.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bates Hotel
This hotel is VERY, VERY run down. The grounds are extemely uncared for, and the halls were kept dark (no lighting). The pool and its surroundings was dirty. The walk ways were littered with falling tree leaves and lems. Also looks as though the green allergy/mold had not been washed away in years. The rooms smeld old and moldy. When we checked in the computer system to the rooms did not work, so we had to be escorted to our room, which by the way had no hot water. The internet service was unbelievably poor if worked at all. It felt like I was in a horror movie (The Shining and/or The Bates Hotel in the movie Psycho). I would NEVER recommend this hotel; not even to my enemies. Their website is TOTALLY. to say the least misleading.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away
Terrible place. I don't even know where to start. The hotel is quite old and smells of mildew. That alone is not enough to write a negative review IMO. Where this hotel really misses the mark is on customer service. The front desk was extremely rude. Every small request we made (such as requesting the phone number for a nearby restaurant) was met with dirty looks and smirks. The hotel's restaurant has an awful menu, and worse service. Wifi and AC were promised, but neither worked. On top of all of this, the location is quite inconvenient. Far away from the city. I hardly ever write reviews, but I had to make some comments about this hotel. Don't stay there. Please!

6/10 Okay

happy2swim, Minnesota, USA

Liked: Room comfort
The staff was nice.
If you are going just for the water park, DON'T There isn't one that is in operation. I don't know when the pictures were taken, 10,15, or 20 years ago. There are a lot of slides but no water on them. Most of the staff speaks Spanish. The hotel does smell like mildew. If you are just looking for price and a comfortable bed it is ok.

6/10 Okay

Axuliadora, Manaus - Amazonas, Brazil

Disliked: Property conditions & facilities, room comfort
just ok!
We felt avalon has its glory in the past, but these days they can't keep it up, rooms are ok and comfortable, but all the facilities are outdated... I thank the staff for all their help, but I don't feel staying here again, besides that it is farther than I though.

4/10 Poor

Bert, Vancouver, BC, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Beware of this Property!
This hotel simply did not deliver. It was in the middle of no where. It would have cost us US30 each way to reach downtown plus at least 30 minutes. It was 30 minutes from the city airport and another US25.00. The "resort" is run down and passed it's prime. Albeit we were there in the off season, we could tell as soon as we entered that we had made a mistake in booking it. The rooms were very large and clean BUT there was no hot water! This is a US50 to US70 night property, don't pay twice as much as we did! The internet was also down so we couldn't even call to make other arrangements...needless to say, we were disappointed and lodged a complain with Expedia to review the hotel rating.

2/10 Terrible

Sharon, Trinidad, West Indies

Disliked: Staff & service, property conditions & facilities, room comfort
Poor choice for a hotel.
First the hotel is too far from the Airport, about 30 mins and it cost me $33.00 USD for a taxi to get to the hotel and $ 30 USD from the hotel to the Airport because they do not provide a free shuttle. AC worked for about half an hour, next thing the water was just a little warm. Well don't talk about the complimentary breakfast, that was bread - white or whole wheat with butter and you could order something from the kitchen, which when I did, let me just say I had to just get up and leave the table without eating it. I do not which to say any more because it is bringing back too much bad feelings.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

A Sanjur

Disliked: Cleanliness, property conditions & facilities
Dont waste your time...
Very poor service. Hotel seems to be going out of business. Room keys not provided as front desk clerk had to open the room for us. No Airconditioning in our frist room so we moved to another room... Electricity went out then no water for about 6 hours,,,,,,, Need i say more??

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Huge rooms, nice view, good price.
Great but key card machine broke and could not issue keys to anybody. Had to ask staff to open room every time. Internet went down 2nd day but they offered a cellular internet stick for those with a PC. AC worked great, hot water worked. Overall, happy with stay.