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Metropolis Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolis Resort

Water park
Water park
Property amenity
Arcade
Signature Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    1 min walk
  • Lowes Creek County Park
    2 min walk
  • Action City
    5 min walk
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    21 min drive

Room options

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

Premier Suite, Multiple Beds

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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Exterior
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includes taxes & fees
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About the area

Eau Claire

When you stay at Metropolis Resort in Eau Claire, you'll be near the airport, just steps from Chaos Waterpark and 5 minutes by foot from Action City. .This family-friendly hotel is 0.3 mi (0.5 km) from Florian Gardens and 2 mi (3.3 km) from Oakwood Mall.

What's nearby

  • Chaos Waterpark - 1 min walk - 0.2 km
  • Action City - 5 min walk - 0.4 km
  • Florian Gardens - 6 min walk - 0.5 km
  • Oakwood Mall - 4 min drive - 3.3 km
  • University of Wisconsin-Eau Claire - 7 min drive - 6.9 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 21 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Olive Garden - ‬5 min drive
  • ‪Noodles & Company - ‬5 min drive

About this property

Metropolis Resort

Art Deco hotel with a water park and a lazy river
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a water park (surcharge), an indoor pool, and a lazy river. This Art Deco hotel also features an arcade/game room, gift shops/newsstands, and wedding services.
Grab dinner at City Eats, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Eats - This family restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
Monkey in the Middle - Onsite restaurant. Open select days.
Dairy Queen - Onsite theme restaurant. Open select days.

Languages

English

Property amenities

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 9.99-15.99 for adults and USD 6.99-6.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • City Eats
  • Monkey in the Middle
  • Dairy Queen

Things to do

  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Mini golf
  • Playground
  • A hot tub
  • Water park access (surcharge)
  • Ziplining

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Lifeguards on site
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch HDTV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Spa tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Spa tub
  • Swimming pool
  • Water park
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was a little aggravated with the fact of trying to double charge me for our wristbands, and then I saw on 2 different websites, one being Metropolis itself states they have continental breakfast. Me being me thought, how can they be that big of a hotel and do this. So I was prepared and brought things. But clearly its false advertisment
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! We plan to go back
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't spend a ton of time at the hotel but it was great! Nice room, great looking hotel... can't wait to come back
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Event!
We have a family event in Eau Claire annually, and we began staying at Metropolis simply because of the price. Every year we are so impressed with the cleanliness, how much fun the kids have at the park, and comfort of the rooms. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Minnetonka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our 17 year old and his friend had a blast! One evening was not enough
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here at least once a year, sometimes more. So much to do, my kids are never bored!
Stayed 1 night in Aug 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Water park is a little childish for teenagers.
Stayed 1 night in Aug 2024

4/10 Poor

Mariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
0/10 on the beds, felt like sleeping on a brick. There was no body wash in the room, which really sucked trying to wash up 5 people after swimming. There is no coffee pot in the room. Staff was very friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Alex

Travelled with family
Liked: Cleanliness, staff & service
Pricing for everything was very high
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Stayed 1 night in Aug 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay! The kids had a blast 4, 12 and 15!
Stayed 1 night in Jul 2024

8/10 Good

Cathrine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in problem solving needed
Front desk clerk working solo and was negotiating a stay with a client on the phone when I arrived. I waited 15 mins for the conversation to end. Perhaps the phone call could have been placed on hold for the 3 mins it took to check me in.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristina

Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and kind
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a really nice time
Very happy with our stay and am open to staying there again
Stayed 4 nights in Jul 2024

2/10 Terrible

chris

Travelled with family and small children
Disliked: Property conditions & facilities
Was not worth the money. Paid $1500 for a group of 10 for 2 nights. Beds were the worst weve ever slept in. Not comfy at all. Water area is for little ones mainly. Even with wristbands for action city that was another $260. We will never stay again. I could spend the same amount and stay in the dells at the wilderness and have 4 indoor waterparks amd way comfier beds where our backs arent killing us everyday. Charge $300 a night for a bad back. No thanks
Stayed 2 nights in Jul 2024