6/10 Okay
Thomas, Ripple
Travelled with partner
10 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for 4 nights and in many ways it was a good stay. The location is fantastic, a stones throw from the MRT and food heaven.
We had a one bed apartment that was labelled as deluxe and with a city view. The apartment was enormous, very clean but the view was more of air conditioning units than of the city. They were generous with the bottled water in the room, as well as the amenities.
The bed was divine, so comfortable with great pillows. Bathroom was great, with lovely toiletries. The WiFi is fast. The room was cleaned promptly each day and to a very high standard.
Things that let this hotel down include the very slow lifts from the entrance to the lobby floor. The sofa in the room was quite uncomfortable. There are signs everywhere labelled as ‘tips’ but warning that you will be charged if you leave any washing up, charged for washing up liquid, what you can and can’t do in the residents lounge, it just feels rude and unnecessary. Oddly, there were extra bottles of water in the room clearly marked at an eye-watering 68 CNY each, which seemed excessive.
We were also disappointed to find that swimming in the pool was only permitted if you wore a swim cap — something we’ve not encountered in other hotels in China. Unfortunately, staff weren’t able to help us source one.
In summary, while there were definitely some highlights, the negatives have put me off choosing the Marriott Executive Apartments brand in the future. It’s a real shame, especially
Thomas
Stayed 4 nights in Jun 2025