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JW Marriott Hotel Caracas

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Caracas

Lobby
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
View from property
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060
  • Caracas Stock Exchange
    5 min walk
  • Centro Comercial El Recreo
    18 min walk
  • Sambil Caracas Commercial Center
    20 min walk
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    42 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Front of property

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The price is NZ$198
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includes taxes & fees
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About the area

Caracas

With a stay at JW Marriott Hotel Caracas in Caracas, you'll be a 5-minute walk from Caracas Stock Exchange and within a 5-minute drive of Sambil Caracas Commercial Center. .This luxury hotel is 1.1 mi (1.7 km) from Tolon Fashion Mall and 1.2 mi (2 km) from Centro Comercial El Recreo.

What's nearby

  • Caracas Stock Exchange - 5 min walk - 0.5 km
  • Sambil Caracas Commercial Center - 20 min walk - 1.7 km
  • Altamira Square - 4 min drive - 2.2 km
  • Centro Comercial Ciudad Tamanaco - 5 min drive - 3.2 km
  • Plaza los Palos Grandes - 5 min drive - 3.0 km

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 13 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ‪Wendy’s - ‬3 min walk
  • ‪Gourmet Market - ‬3 min walk
  • ‪La Gran Sabana, C.A. - ‬3 min walk
  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬1 min walk
  • ‪Subway - ‬4 min walk

About this property

JW Marriott Hotel Caracas

Luxury hotel with a health club and a sauna
JW Marriott Hotel Caracas offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Caracas hotel provides wired and wireless Internet access (WiFi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Make yourself at home in one of the 269 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Sur Mediterranean Grill, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Sur Mediterranean Grill - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (USD 6 per day)

Parking and public transport

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 35 for adults and USD 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

JW Marriott Hotel Caracas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficulties out of the responsability of the hote
Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice rooms , terrible service
Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service
Never again
The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.

10/10 Excellent

HBO, Dubai

Liked: Staff & service, property conditions & facilities, room comfort
Good Location
Very Good location and at least during day time, safe to walk in the area.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Business trip
Probably the best hotel in Caracas. Staff are very helpful and room was clean. The room they gave me at check-in hadn't been cleaned so they upgraded me and gave me a free bottle of wine. The gym is good too.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
So so experience
Good hotel in good location but far from the best for the price paid...

6/10 Okay

Pablo, ARGENTINA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A JW experience in Caracas!
Always Caracas is a challenging destination and more over the past few years. I visited this city in the past and I am amazed about how it changed, the deterioration of the city and services shock me!. In general the JW Marriott is a good chain but this hotel is the main exception, it is really expensive for what it is!. Old, not well mantain and the decor is exactly as the one from the old days. Good food, excellent location and safe... this last item is important in a really violent city where everyone from the taxi driver to a shop employee is trying to get advantage of the general confusion. It is really, really expensive and it does not reflect what the JW Marriott may protect.... their name!.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Business hotel
One of the best rooms I have stayed in in Venezuela let alone the US

8/10 Good

Epica

Liked: Cleanliness, staff & service, room comfort
Nice Marriott in Caracas
This hotel is located in a safe area and close to a metro station (6-7 minutes walk). The recepionists are friendly and speak good English, but sometimes the information provided was not very reliable (not very surprising in Venezuela). This has a JW quality (with JW pricing if you pay in dollar).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018

8/10 Good

trino, merida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel
muy bien

8/10 Good

UpM, Georgetown GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achtung - Stromausfall
Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.

8/10 Good

Pedro Hernan, Tunja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, como siempre
Excelente. El mejor hotel para viajes de negocios en Caracas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marcela, San Jose Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectativas superadas
Excelente servicio y atencion . Fueron superadas las expectativas.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort