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Crowne Plaza Christchurch by IHG

4.5 star property

Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Exterior
Junior Suite, 1 King Bed (Living Area)
Reception
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Hagley Park
    ‪11 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Christchurch

With a stay at Crowne Plaza Christchurch by IHG, you'll be centrally located in Christchurch, steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. .This luxury hotel is 0.6 mi (1 km) from Hagley Park and 0.6 mi (1 km) from Canterbury Museum.

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.1 km
  • Cathedral Square - 2 min walk - 0.2 km
  • Isaac Theatre Royal - 2 min walk - 0.2 km
  • Hagley Park - 11 min walk - 0.9 km
  • Mona Vale - 5 min drive - 3.0 km

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place Restaurant - ‬1 min walk
  • ‪O.G.B - ‬4 min walk
  • ‪Cathedral Junction - ‬4 min walk
  • ‪Christchurch Tramway Restaurant - ‬4 min walk
  • ‪Child Sister - ‬4 min walk

About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and a fitness center
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 204 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and 40-inch flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby and a ballroom.
Enjoy Modern European cuisine at Market Place Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Christchurch? This hotel has 3122 square feet (290 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Market Place Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 - This café specializes in Modern European cuisine and serves breakfast, brunch, and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Self parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 959 reviews
Rating 8 - Good. 199 out of 959 reviews
Rating 6 - Okay. 39 out of 959 reviews
Rating 4 - Poor. 24 out of 959 reviews
Rating 2 - Terrible. 15 out of 959 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all of the places we wanted to visit
Stayed 5 nights in Jan 2025

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A well kept clean and tidy property. Excellent facilities with awesome staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean and comfortable. The breakfast was not so great as I found 2 pieces of mouldy bread the first day and the waiter took them with no apology, the next few days the 2 so called clean juice cups were loaded with orange juice pulp. The food was simple and the eggs took over 20 minutes to arrive. Overall they did not seem to care or have pride in the restaurant.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rajkumar, CENTEVILLE

Stayed 3 nights in Dec 2024

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Rakesh

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Food is terrible using cheap ingredients Bar had no staff for 1 hour and 6 cans of red bull in a locked fridge with no key Prawn pizza with one prawn on each slice
Stayed 3 nights in Dec 2024

10/10 Excellent

bianca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Changed our plans at the last minute and went to Christchurch for one night and we honestly wish we stayed longer. Hotel is in a great location close to restaurants and nightlife. We walked and rented scooters. Room had everything you need. Clean and spacious rooms and a great view. Bed was comfy and staff was extremely friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon, Auckland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well appointed property. Staff very friendly, helpful and efficient.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhenjun, SUNNYVALE

Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jackie, Blenheim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel to stay in Christchurch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent decision to stay here. I loved the convenience and ambiance. I will definitely stay here again when I revisit Christchurch, New Zealand.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Travelled with partner
It was perfect!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Robes were stained but other than that absolutely fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent first night in New Zealand after 2 very long flights. Really helpful staff.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel in a great location. Easily in walking distance to the gardens and shopping. Parking is available onsite for a price.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff and very clean and comfortable rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Because we had an IHG credit card, we were upgraded after the first night to a higher room with terrace. The staff were very accomdating. We thoroughly enjoyed our stay overlooking Coogee Beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel warm and welcoming
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overbooked, no actual room available.
I arrived to be told I had been rebooked into another hotel, which was not as new or nice and was in a less convenient location. No attempt was made to contact me prior and no refund or anything was offered.
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were far too soft. Woke up with a sore neck.
Stayed 3 nights in Nov 2024